1.
Make Your Data Work for You
Making the most of IBM
Connections - 10 things
every User should know
Femke Goedhart
Business Consultant

2.
Femke Goedhart
• Business consultant
• Social Business Adoption & Analytics
“I help users make sense of IT and IT make
sense of users”

3.
Make Your Data Work for You
In the beginning there was...
Social1.

4.
IBM Connections, nice..... But what is it?!?

5.
YOU, ME, ALL OF US
• We can’t do it all alone!
• We need each other to “be our best”
But
• We are not all in the same place…
• We are not all in the same time zone…
• We are not all working on the same thing at the same time…
“Together we know more!”

6.
It’s all about collaboration

7.
CULTURE

8.
Make Your Data Work for You
To share or not to share...
That is NOT the question2.

9.
Community vs Individual sharing
Shared
ownership
Individual
ownership &
manual sharing

10.
Community versus stand alone
Cloud users only have private files....

11.
Access & security
PUBLIC RESTRICTED PRIVATE

12.
Granular access rights within communities
OWNERS
OR
MEMBERS?

13.
Make Your Data Work for You
Files, files, files...
Or attachments?3.

14.
Attachments vs Files

15.
Attachment vs Files

16.
Attachments
• Static
• Part of parent item
• Replaceable not editable
Files
• Editable
• Versioning
• Linking
• Commenting
• Likes
• Sharing*
• Co-authoring
Files
*If it is a personal file

17.
Make Your Data Work for You
What’s happening?!?
Being in the know4.

18.
<Crickets>.....

19.
Push / Pull
Intranet
IBM
Connections

20.
Follow, follow, Follow....!

21.
Circles of influence...
Is owner off... Is shared with...
Has 10
Followers
Has 2
Followers
Has 45
Followers

22.
Community: Member <> Followers <> Active Users
Who is really active.....
* Screenprint is taken from the Community Details page of ConnectionsExpert, an analytics reporting tool for IBM Connections

23.
Make Your Data Work for You
Hello?!?
Getting noticed5.

24.
Circles of influence... Posting for optimal effect

25.
@mentioning

26.
Make Your Data Work for You
Activities
Let’s organize that6.

27.
Activities – controlling your tasks

28.
To Do versus Entry

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It’s all about the To Do’s!

30.
Integration in sidebar allows for drag & drop of mail

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Integration in sidebar allows for drag & drop of mail

32.
Showing your activities in your agenda

33.
Showing your activities in your agenda

34.
Want to make your users happy...? Kudos Boards

35.
Make Your Data Work for You
Connected!
The world outside the browser7.

36.
Integration

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Automatic versioning!!

38.
Make Your Data Work for You
Blogs vs Wiki’s
News vs documentation8.

39.
Blog = News, updates, one off -> Timely!
• Allows you to postpone posting...

40.
Wiki = Manual, instructions, documentation -> Ongoing
• Compare versions

41.
Make Your Data Work for You
What’s in a like?!?
No it isn’t Facebook...9.

42.
Effects of Liking
• Appreciation & Feedback
• Distribution & recommendation
• Adding value (search index/filtering)

43.
Make Your Data Work for You
Search and you will find!
Sometimes...10.

44.
Search operators
• Use tagging to increase findability!
• Use search operators like: OR, * and ( ) to enhance your search results!

45.
Make Your Data Work for You
Questions!
Now it’s your turn...

46.
Don’t despair but adoption is never done

47.
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panagenda Consulting GmbH (Ltd.)
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Phone: +49 6252 67 939-86
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E-Mail: info@panagenda.com
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© 2007-2015 panagenda
Make Your Data Work for You
Business Consultant
@FemkeGoedhart
http://femkegoedhart.com
Femke.Goedhart@panagenda.com
+31 6 25400482