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HEEG Annual Conference
                 Lean Enterprise Education:
                 Doing More With Less




University Enterprise Rating Study:
what the students think?




    Frances Brown
HEEG Annual Conference
Creative Students and Graduates...
                                                                                                                                                                                           Master of Design, DJCAD
                                        “ ings are much harder than I thought now I’ve
                                       graduated. I had always wanted to start my own business
                                       and had the design ideas and skills to do so but I didn’t know
                                       where to start? University made out that we would all be
                                                                                                         Educators, including universities, “have an obligation to meet students’ expec-
                                                                                                         tations with regard to preparation for the economy in which they will operate”
                                                                                                         (Galloway et al, 2005)’(Richardson and Hynes 2008)
                                                                                                                                                                                           NESTA Creativesupporters.org
                                       successful and many would be self-employed but we only had
                                       a tiny bit of information and everything else I had to nd
               Literature


                                                                                                                                                                                           PhD, Coventry University
                                       myself.” (Creative Graduate)

                                                                                              WHAT
                                                                                  EXTERNAL
           PRELIMINARY                                                              ORGS.
                                                                                               &
                                                                                              HOW
               GAP
             MAPPING
                                                     Creative &        Enterprise &      HIGHER

   Researcher             Test                        Cultural       Entrepreneurship
                                                                                        EDUCATION


                                                     Industries         Education
    Insight          Questionnaires

                                          CREATIVE            ENTERPRISE       EDUCATION


          GENERATE
         CONCEPTUAL                                Methodology            Process
                                                         &                  &
         FRAMEWORK                     CRITICAL     Philosophy          Framework

                                            INDUCTIVE
                                              & INTER
                                             -PRETIVE




                 Pilot
                 Study                                                                                     Contribution
                                                                                                              e outcomes will result in a valuable and achievable
                                                                                                           contribution to knowledge that will legitimately in uence the
         ANALYSIS DEVELOP-                                                                                 activities of enterprise educators and higher education
                    MENT
                                                                                                           institutions. e research will have the potential to make a
                                                                                                           signi cant impact on the educational sector and thus on the
                                                                                                           creative economy by enabling educators to improve service
                                                                                                           to better equip students with industry speci c and relevant
                                                                                                           knowledge, attitudes and tools to better succeed with their
                 Case                                                                                      creative ventures. It will result in recommendations and a
                Studies                                                                                    framework for the use of design methods for the improvement
                                                                                                           of educational services.




                ANALYSIS




               Literature

                                                                                                    LITERATURE
                  GAP
                MAPPING

    Provider                  User
                                                                                                                    Sta eds
                                                                                                                      Ne
                                                                                                                       ted
                                                                                                           Cla




    Findings                Findings                                           Recommended
                                                                                                               im
                                                                                                                s




                                                                                                                               Ac eds
                                                                                                                                Ne




                                            Perceived                                                                                                         Experience
                                                                                                                                 tua




                                                                                 Actual
                                                              Questionnaires                           GAP
                                                                                                                                           Questionnaires
                                                                                                                                     l




                                           Experience
                                                                                                                        Ex




                                                                                                     MAPPING                                                   Journeys
                                                                                                                          pe




                                            Journeys
                                                                                                                              rie
                                                                                                                                cen




         STAKEHOLDER                                                                          Stated        Actual
                                                                                                                                       CREATIVE
          DISCUSSION                                    Interviews        HE                  Needs         Needs
                                                                                                                                      STUDENTS &      Interviews
                                                                     STAKEHOLDERS             Content       Experience                GRADUATES




                                              Gap            STAKEHOLDER
                                             Issue            DISCUSSION
          INSIGHTS &                         Cards
           POSSIBLE
          SOLUTIONS                                                                                                                                                   Frances Brown




                                                                                                                                                                                                             Frances Brown
HEEG Annual Conference
Creative Students and Graduates...



       Great Expectations
       Student and Graduate Findings
       What’s On
       Audit

          Audit Task and Discussion




                                       Frances Brown
HEEG Annual Conference
Creative Students and Graduates...


        Great Expectations

     50 Universities topping the 2010 league table for Art and Design
     Snapshot: 3 month study May - July 2010


      element of the NCGE Entrepreneurial University Award which


     “How has the university transformed its culture to provide environments
      for supporting student enterprise and graduate entrepreneurship?”



                                                                Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Great Expectations
       Accompanying Narratives




                                     Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

       Great Expectations
     Accompanying Narratives
     50 current and 50 graduate art and design students from
     7 HEIs
     Product Design, Fine Art, Time Based Art, Textile Design,
     Graphic Design, Illustration, Architecture, Multi Media Design,
     Interior Design, Landscape Design, Craft Practice, Jewellery,
     Animation and Digital Media Design




                                                          Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

         Great Expectations


   “A - Entrepreneurial behaviour, attitude and skill development
    B - Creating empathy with the entrepreneurial life-world
    C - Key Entrepreneurial Values
    D - Motivation to entrepreneurship career
    E - Understanding of process of business entry and tasks
    F - Generic entrepreneurship competancies
    G - Key business how-to’s
    H - Managing relationships” NGCE

   “A set of skills, knowledge and personal attributes that make an individual
   more likely to secure and be successful in their chosen occupation(s) to the
   bene t of themselves, the workforce, the community and the economy.”
   York, M. (2006)
                                                                                  Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Great Expectations
   Creative Enterprise Focus
   Start-up Support
   Funding
   Incubation
   Hot Desks

   Enterprise Embedded in the Curriculum
   Employed Enterprise Staff or Department
   Accredited Enterprise Modules
   Enterprise Research
   Postgraduate Training (Graduate schemes etc.)
   Voluntary (extra-curricular) Events and Training
   Enterprise Society
   Placement or Sandwich Year
   Work Based Learning Staff

                                                      Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Great Expectations
                                     “the universities’
                                     responsibility was about
                                     … [..]… developing and
                                     stimulating an enter-
                                     prise culture and way of
                                     thinking.”
                                     (Carey, 2006)




                                               Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings

       Services
       Skills
       Careers
       Experience
       Self Employment




                                        Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Services
   ‘‘I am worried about what Iím going to do in a few months when I graduate.



   Creative Student




   Creative Student



   Creative Graduate
                                                                       Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Skills
   Graduates would like to have been taught more...



                                     Art/Design Skills
                                     Cad/Cam/web Skills
                                     Academic Skills
                                     Industry
                                     Enterprise
                                     Career Planning
                                     Employability 1 (cv, interview etc.)
                                     Employability 2 (soft/transferable skills)




                                                                       Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   Student career plans...




                                         Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

       Student and Graduate Findings Careers
   Does a degree guarantee a job in your chosen career...
                                             ‘‘A degree doesn’t count as much as it
                                             used to, as everyone has one, it’s work
                                             experience that counts.’’
                                             Creative Student

                                             ‘‘I was unemployed for almost a year
                                             before taking a job merchandising the
                                             clothes in a supermarket. I can’t
                                             believe I got a degree thinking I could
                                             get a fantastic job in fashion and this is
                                             the closest I can get?!’’
                                             Creative Graduate




                                                                            Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   Are students con dent about nding a job a er graduation...?


                                         Ability to transfer skills across multiple platforms
                                         Range of skills to boost CV

                                         To know what to expect and how to approach
                                Yes      potential employers.
                                No       Knowing what I want to do
                                         Industry Information
                                Unsure
                                         Having experience:
                                         In the workplace

                                         In setting up and running a small business
                                         i.e. society enterprise/events/fundraising.




                                                                            Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   “More information on how to get yourself known in the industry.
   How to get your foot on the ladder and what exactly there is to
   do out there, the possibilities that come with a creative degree.”
   Creative Student

   “If I could just get an idea of what my skills could be applied to,
   and how to go about getting employed or selling/improving my art work.
   I feel like i know enough to suit most of my own goals,

   Knowing what kinds of jobs are available to me, where and when and for
   how much, and how to apply for them and get ahead, would really put
   me at ease.”
   Creative Student




                                                                   Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   Graduate destinations...

                                Employed (non-creative industry) 26%

                                Employed (creative industry) 22%

                                Self-Employed 18%

                                Unemployed 16%
                                In Education 8%

                                No Answer 6%

                                Teaching Art and Design 4%




                                                                       Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers




   Creative Graduate



   Creative Graduate



                                         Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   Graduates wish they had been told...
                                     1. More about self-employment (skills and realities).
                                     2. What career options are open and how to access them.
                                     3. That it is not easy!

                                     5.   The importance of experience.
                                     6.   That further education is a good option.
                                     7.   That many jobs have little pay.
                                     8.   Other: Most jobs are multidisciplinary,
                                                 Importance of contacts and networking.
                                                 No-one will every read your
                                                 dissertation or care about the mark.




                                                                               Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
Graduates wish they had been told...
                                           e importance of experience
                                       (74%)
                                       How hard it is to nd a job
                                       (60%)
                                          at they may not end up
                                       working in their specialisation
                                       (52%)




                                                   Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Careers
   “Our tutors never gave us any inclination of how hard it would be or how
   many of us would end up failing to make an impact in industry. There didn’t
   seem to be any other option for it, it was either go on and be a huge success
   or you’ve failed.”
   Creative Graduate

   ‘‘Uni is a land of make believe and fairy-tales. Don’t trust them to
   have your best interests at heart!’’
   Creative Graduate

   “It feels like we graduate and then we’re abandoned by our uni’s
   to go it alone. I feel unprepared.”
   Creative Graduate



                                                                          Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings                              Experience



   area and hate it! If I’d had chance to try out different areas and get some



   enjoy.’’
   Creative Graduate



   she deferred for a year and found her own work experience.

   Creative Graduate



                                                                         Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings Self Employment
   “We’ve had a few talks on business plans and pricing but it was so uninspiring.
   As a jewellery student we’re expected to sell our work but tutors only get excited
   about our creative work they’re not interested in helping with the other side of it.”
   Creative Student

   ‘‘It should have been made clear that self employment was an option and that
   the university was set up to help. It wasn’t and it was effectively by chance I
   came into contact with the business generator and my potential future career.’’
   Creative Graduate


   degree, I had the design ideas and skills to do so but I didn’t know where to start
   or who to go to for the business side? University made out that we would all be
   successful designers and many would be self-employed but we only had a tiny
   bit of information in professional practice and everything else I

   Creative Graduate
                                                                           Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Student and Graduate Findings                               Self Employment

   “When we talk about selling work and making money it’s brushed under the car-
   pet. If I make a successful business from my work I won’t be a respected artist?”
   Creative Student

   ‘‘Things are much harder than I thought now I’ve graduated. I’m working part
   time and doing craft fairs at the weekend but I don’t see how I could ever live off
   it. I don’t really know what Iím doing.
   Creative Graduate

   ‘‘Although I do believe the need for better business training is there, I do not
   think it should be at the detriment of creative development. Focussed,
   determined students will seek out information and learn without being spoon fed.

   determined to succeed and willing to work, there is no reason why they should
   not be able to. I think this issue is occasionally used as an excuse

   Creative Graduate
                                                                          Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        What’s On




     http://www.slideshare.net/ rownwork
                                           Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

        Audit
      Careers
      Embedding and Curriculum
      Work Experience
      Incubation and Start-up
      Extra-Curricula
      Graduate Programmes
      Partnerships
      Creative Enterprise Society
      Integrated Website             Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

       Audit
   “ e Audit highlighted several areas where we could actively
   improve our involvement in enterprise. We don’t have a member
   of sta speci cally dedicated to student enterprise or enterprise in
   the curriculum so the audit provided us with the research that we
   needed but didn’t have time or expertise to carry out. We are using
   the results of the audit to guide us in developing strategic plans for
   improving our enterprise outputs.”

   Mhari MacDonald
   Duncan of Jordanstone College of Art and Design,
   Dundee University




                                                                  Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

       Audit

    Using infrastructure already available e.g. current facilities,
   support and academic staff.

   Moderate increase in support via new full or part time staff
   member and moderate budget for promotion and events.

    Large increase in support via 1+ full time staff member and
   generous promotional and events budget.




                                                             Frances Brown
HEEG Annual Conference
Creative Students and Graduates...

       Audit Task
   Step 1: Choose one area for audit:




                                        Frances Brown
HEEG Annual Conference
Lean Enterprise Education: Doing More With Less
University Enterprise Rating Study: what the students think?




                                                     fbrownwork@gmail.com
                                                     @fbrownwork




                                                      Frances Brown

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Frances brown heeg new

  • 1. HEEG Annual Conference Lean Enterprise Education: Doing More With Less University Enterprise Rating Study: what the students think? Frances Brown
  • 2. HEEG Annual Conference Creative Students and Graduates... Master of Design, DJCAD “ ings are much harder than I thought now I’ve graduated. I had always wanted to start my own business and had the design ideas and skills to do so but I didn’t know where to start? University made out that we would all be Educators, including universities, “have an obligation to meet students’ expec- tations with regard to preparation for the economy in which they will operate” (Galloway et al, 2005)’(Richardson and Hynes 2008) NESTA Creativesupporters.org successful and many would be self-employed but we only had a tiny bit of information and everything else I had to nd Literature PhD, Coventry University myself.” (Creative Graduate) WHAT EXTERNAL PRELIMINARY ORGS. & HOW GAP MAPPING Creative & Enterprise & HIGHER Researcher Test Cultural Entrepreneurship EDUCATION Industries Education Insight Questionnaires CREATIVE ENTERPRISE EDUCATION GENERATE CONCEPTUAL Methodology Process & & FRAMEWORK CRITICAL Philosophy Framework INDUCTIVE & INTER -PRETIVE Pilot Study Contribution e outcomes will result in a valuable and achievable contribution to knowledge that will legitimately in uence the ANALYSIS DEVELOP- activities of enterprise educators and higher education MENT institutions. e research will have the potential to make a signi cant impact on the educational sector and thus on the creative economy by enabling educators to improve service to better equip students with industry speci c and relevant knowledge, attitudes and tools to better succeed with their Case creative ventures. It will result in recommendations and a Studies framework for the use of design methods for the improvement of educational services. ANALYSIS Literature LITERATURE GAP MAPPING Provider User Sta eds Ne ted Cla Findings Findings Recommended im s Ac eds Ne Perceived Experience tua Actual Questionnaires GAP Questionnaires l Experience Ex MAPPING Journeys pe Journeys rie cen STAKEHOLDER Stated Actual CREATIVE DISCUSSION Interviews HE Needs Needs STUDENTS & Interviews STAKEHOLDERS Content Experience GRADUATES Gap STAKEHOLDER Issue DISCUSSION INSIGHTS & Cards POSSIBLE SOLUTIONS Frances Brown Frances Brown
  • 3. HEEG Annual Conference Creative Students and Graduates... Great Expectations Student and Graduate Findings What’s On Audit Audit Task and Discussion Frances Brown
  • 4. HEEG Annual Conference Creative Students and Graduates... Great Expectations 50 Universities topping the 2010 league table for Art and Design Snapshot: 3 month study May - July 2010 element of the NCGE Entrepreneurial University Award which “How has the university transformed its culture to provide environments for supporting student enterprise and graduate entrepreneurship?” Frances Brown
  • 5. HEEG Annual Conference Creative Students and Graduates... Great Expectations Accompanying Narratives Frances Brown
  • 6. HEEG Annual Conference Creative Students and Graduates... Great Expectations Accompanying Narratives 50 current and 50 graduate art and design students from 7 HEIs Product Design, Fine Art, Time Based Art, Textile Design, Graphic Design, Illustration, Architecture, Multi Media Design, Interior Design, Landscape Design, Craft Practice, Jewellery, Animation and Digital Media Design Frances Brown
  • 7. HEEG Annual Conference Creative Students and Graduates... Great Expectations “A - Entrepreneurial behaviour, attitude and skill development B - Creating empathy with the entrepreneurial life-world C - Key Entrepreneurial Values D - Motivation to entrepreneurship career E - Understanding of process of business entry and tasks F - Generic entrepreneurship competancies G - Key business how-to’s H - Managing relationships” NGCE “A set of skills, knowledge and personal attributes that make an individual more likely to secure and be successful in their chosen occupation(s) to the bene t of themselves, the workforce, the community and the economy.” York, M. (2006) Frances Brown
  • 8. HEEG Annual Conference Creative Students and Graduates... Great Expectations Creative Enterprise Focus Start-up Support Funding Incubation Hot Desks Enterprise Embedded in the Curriculum Employed Enterprise Staff or Department Accredited Enterprise Modules Enterprise Research Postgraduate Training (Graduate schemes etc.) Voluntary (extra-curricular) Events and Training Enterprise Society Placement or Sandwich Year Work Based Learning Staff Frances Brown
  • 9. HEEG Annual Conference Creative Students and Graduates... Great Expectations “the universities’ responsibility was about … [..]… developing and stimulating an enter- prise culture and way of thinking.” (Carey, 2006) Frances Brown
  • 10. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Services Skills Careers Experience Self Employment Frances Brown
  • 11. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Services ‘‘I am worried about what Iím going to do in a few months when I graduate. Creative Student Creative Student Creative Graduate Frances Brown
  • 12. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Skills Graduates would like to have been taught more... Art/Design Skills Cad/Cam/web Skills Academic Skills Industry Enterprise Career Planning Employability 1 (cv, interview etc.) Employability 2 (soft/transferable skills) Frances Brown
  • 13. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Student career plans... Frances Brown
  • 14. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Does a degree guarantee a job in your chosen career... ‘‘A degree doesn’t count as much as it used to, as everyone has one, it’s work experience that counts.’’ Creative Student ‘‘I was unemployed for almost a year before taking a job merchandising the clothes in a supermarket. I can’t believe I got a degree thinking I could get a fantastic job in fashion and this is the closest I can get?!’’ Creative Graduate Frances Brown
  • 15. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Are students con dent about nding a job a er graduation...? Ability to transfer skills across multiple platforms Range of skills to boost CV To know what to expect and how to approach Yes potential employers. No Knowing what I want to do Industry Information Unsure Having experience: In the workplace In setting up and running a small business i.e. society enterprise/events/fundraising. Frances Brown
  • 16. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers “More information on how to get yourself known in the industry. How to get your foot on the ladder and what exactly there is to do out there, the possibilities that come with a creative degree.” Creative Student “If I could just get an idea of what my skills could be applied to, and how to go about getting employed or selling/improving my art work. I feel like i know enough to suit most of my own goals, Knowing what kinds of jobs are available to me, where and when and for how much, and how to apply for them and get ahead, would really put me at ease.” Creative Student Frances Brown
  • 17. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Graduate destinations... Employed (non-creative industry) 26% Employed (creative industry) 22% Self-Employed 18% Unemployed 16% In Education 8% No Answer 6% Teaching Art and Design 4% Frances Brown
  • 18. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Creative Graduate Creative Graduate Frances Brown
  • 19. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Graduates wish they had been told... 1. More about self-employment (skills and realities). 2. What career options are open and how to access them. 3. That it is not easy! 5. The importance of experience. 6. That further education is a good option. 7. That many jobs have little pay. 8. Other: Most jobs are multidisciplinary, Importance of contacts and networking. No-one will every read your dissertation or care about the mark. Frances Brown
  • 20. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers Graduates wish they had been told... e importance of experience (74%) How hard it is to nd a job (60%) at they may not end up working in their specialisation (52%) Frances Brown
  • 21. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Careers “Our tutors never gave us any inclination of how hard it would be or how many of us would end up failing to make an impact in industry. There didn’t seem to be any other option for it, it was either go on and be a huge success or you’ve failed.” Creative Graduate ‘‘Uni is a land of make believe and fairy-tales. Don’t trust them to have your best interests at heart!’’ Creative Graduate “It feels like we graduate and then we’re abandoned by our uni’s to go it alone. I feel unprepared.” Creative Graduate Frances Brown
  • 22. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Experience area and hate it! If I’d had chance to try out different areas and get some enjoy.’’ Creative Graduate she deferred for a year and found her own work experience. Creative Graduate Frances Brown
  • 23. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Self Employment “We’ve had a few talks on business plans and pricing but it was so uninspiring. As a jewellery student we’re expected to sell our work but tutors only get excited about our creative work they’re not interested in helping with the other side of it.” Creative Student ‘‘It should have been made clear that self employment was an option and that the university was set up to help. It wasn’t and it was effectively by chance I came into contact with the business generator and my potential future career.’’ Creative Graduate degree, I had the design ideas and skills to do so but I didn’t know where to start or who to go to for the business side? University made out that we would all be successful designers and many would be self-employed but we only had a tiny bit of information in professional practice and everything else I Creative Graduate Frances Brown
  • 24. HEEG Annual Conference Creative Students and Graduates... Student and Graduate Findings Self Employment “When we talk about selling work and making money it’s brushed under the car- pet. If I make a successful business from my work I won’t be a respected artist?” Creative Student ‘‘Things are much harder than I thought now I’ve graduated. I’m working part time and doing craft fairs at the weekend but I don’t see how I could ever live off it. I don’t really know what Iím doing. Creative Graduate ‘‘Although I do believe the need for better business training is there, I do not think it should be at the detriment of creative development. Focussed, determined students will seek out information and learn without being spoon fed. determined to succeed and willing to work, there is no reason why they should not be able to. I think this issue is occasionally used as an excuse Creative Graduate Frances Brown
  • 25. HEEG Annual Conference Creative Students and Graduates... What’s On http://www.slideshare.net/ rownwork Frances Brown
  • 26. HEEG Annual Conference Creative Students and Graduates... Audit Careers Embedding and Curriculum Work Experience Incubation and Start-up Extra-Curricula Graduate Programmes Partnerships Creative Enterprise Society Integrated Website Frances Brown
  • 27. HEEG Annual Conference Creative Students and Graduates... Audit “ e Audit highlighted several areas where we could actively improve our involvement in enterprise. We don’t have a member of sta speci cally dedicated to student enterprise or enterprise in the curriculum so the audit provided us with the research that we needed but didn’t have time or expertise to carry out. We are using the results of the audit to guide us in developing strategic plans for improving our enterprise outputs.” Mhari MacDonald Duncan of Jordanstone College of Art and Design, Dundee University Frances Brown
  • 28. HEEG Annual Conference Creative Students and Graduates... Audit Using infrastructure already available e.g. current facilities, support and academic staff. Moderate increase in support via new full or part time staff member and moderate budget for promotion and events. Large increase in support via 1+ full time staff member and generous promotional and events budget. Frances Brown
  • 29. HEEG Annual Conference Creative Students and Graduates... Audit Task Step 1: Choose one area for audit: Frances Brown
  • 30. HEEG Annual Conference Lean Enterprise Education: Doing More With Less University Enterprise Rating Study: what the students think? fbrownwork@gmail.com @fbrownwork Frances Brown