1. The FIVE Dysfunctions of a TEAM
Francesco Attanasio
@LeanScrumMaster

2. THE FIVE DYSFUNCTIONS OF A TEAM
Introducing
A Leadership fable
By Patrick Lencioni

3. The FIVE Dysfunctions of a TEAM
Not finance. Not strategy.
Not technology.
It is teamwork that remains the
ultimate competitive advantage,
both because it is so powerful
and so rare
The FIVE Dysfunctions of a TEAM – Patrick Lencioni

4. The FIVE Dysfunctions of a TEAM

5. 1st dysfunction of a Team – The Absence of Trust
The fear to be vulnerable with team members prevents the building of trust within the team
Vulnerability based trust. We have to help people get vulnerable
–
“I’m sorry”
–
“I was wrong”
–
“I need your help”
Team members who are not genuin open with another about their mistakes and weakness make it impossible to build a foundation for trust

6. 2nd dysfunction of a Team – Fear of conflict!
Conflict: the most important place for conflict to happen is in meetings
Teams that lack trust are incapable of engaging in unfiltered and passionate debate of ideas

7. 3rd Dysfunction – Lack of Commitment
The fear of being wrong prevents team members from making decisions in a timely and definitive way.
–
How often do we fail to get real commitment from people?
–
By not having conflict we are inviting them to passivity

8. 4th Dysfunction – Avoidance of Accountability
Even the most focused and driven people often hesitate to call their peers on actions and behaviors that seem counterproductive to the good of the team

9. 5th Dysfunction – Inattention to Results!
The desire for individual credit erodes the focus on collective success
People will pay attention to other results if you do not hold people accountable

10. Assess your Scrum Team
The primary purpose of Team assessment is to provide you with a sense of your team’s unique strengths and areas for improvement.
For a more accurate and holistic analysis, encourage your entire team to complete the Assessment.
While the assessment itself provides an interesting perspective, its most important aspect is the discussion it may provoke around specific issues

11. Team Effectiveness Exercise
Personal Histories Exercise
Personality and Behavioral Preference Profile
360 Degree Feedback
Experiential Team Exercises
Suggestions for Overcoming Absence of Trust

12. ContactS
Francesco Attanasio
Mail: francesco.attanasio@yahoo.it
Twitter: @LeanScrumMaster