Fathy M. Esmail is an Egyptian national born in 1975 who has over 20 years of experience in IT support, network administration, and computer technician roles. He holds a B.A. in Arabic and Islamic Studies from 2000. His experience includes supporting Windows and Office software, hardware maintenance, virtual private networking, and remote desktop support. He is skilled in teamwork, learning new tools quickly, and working under pressure.
1. Fathy M. Esmail
Mobile: 0201112318770 E-mail : emam.fathe@gmail.com
Curriculum vitae
Basic Information
Nationality : Egyptian
Date of Birth : 1/2/1975
Gender : Male
Religion : Muslim
Marital Status : Married
Mobile : 02-01112318770
Email : emam.fathe@gmail.com
Website : www.faty7.blogspot.com
Education
* B.A. Arabic& Islamic Studies
Date of Graduation : July 2000 :
• Course # 2272 Implementing & Supporting a Microsoft Windows XP Professional.
• Course # 2273 Managing & Maintaining a Microsoft Windows Server 2003 Environment.
Main Experience
• Network System Administration Programs and Solution.
• Network Hardware Devices and its stuff (Usage, Storage, Updating firmware, and Wiring
if needed). Virtual private networking and routers.
• Maintaining local assembly Pc's , Brand Pc's & all kinds of laptops
• Maintaining of Microsoft Windows
• Maintaining of Microsoft Office (Word –Excel–Access- Power Point- Front page- Outlook).
• Supporting & attending to staff problems and questions in person, via phone, via the
Internet using remote desktop software
• Experience with all kind of printers
Employment History
2011 until now : MY Own work ( Dot Com for Computer Services )
Oct 2005 -2011 : Computer Technician /Network administration
Employer : Alcalily group
Country : United Arab Emirates
Position (Installed, configured and upgraded operating systems and software using
primarily standard financial, business and administrative application
practices)
(First, second and third line support. Optimum trouble shooting and
problem solving abilities developed. Managing the email system and ensuring
the appropriate level of anti-virus protection)
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2. 2002-2005 : Computer Technician /Network administration
Employer : Future co
Country : Egypt
Position : support of IT hardware, software and networks
2000 -2002 : Computer Technician /Network administration
Employer : general edge 4tecnology
Country : Egypt
Position : support of IT hardware, software and networks
Other skills
• Team working.
• Flexible.
• Fast learner for any tool in the IT or Networking Field.
• Capable to deal and work with people from various cultures.
• Efficient in working under pressure.
• Applying polices and procedures of the firm.
• Short and long terms planning.
• Helpful, positive attitude and creative.
• Self-motivated and energetic.
Language
Arabic: Native Language
English: Very Good
Interests
Reading writing Playing chess watching movies classic music
Publications
Some articles & novels in Egyptian newspaper and many of websites
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