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“We accelerate Growth”



                “Indonesia – Go Online”




FEBRUARY 15, 2012
“INDONESIA TELECOM OUTLOOK”
“From Voice to Data”
The Journey… to “Everything Online”
 Internet development in Indonesia is quite recent – spurred by social networking

                                                             “Mobile Commerce”
                              “Social Media”
                                                                To offer goods…
                                    To share…                To find merchandise…
                               To express opinions…               To advertise…
                           To be a community member…           To do payments…




“Need to be connected”

  To contact somebody…
  To make appointment…
   To find information….




    2000-2007                  2008-2011               2011-Onward
What we had in 2011…
   We are experiencing an era where “voice” market is maturing & mobile
   internet introduction to the market
                         Subscribers penetration
                         SIM vs. Unique Subs. (%)
                                                                                                 • In 2010, the wireless SIM-based
350,000                                                               124%
                                                                                      129%         penetration rate was 97.3%
                                                       120%
                                        113%
300,000                  106%
          97%                                                                             77%    • Average Indonesian held 1.68 SIM
                                                                            74%
                                                              71%
250,000
                                                67%                                                cards, resulting in a unique
                                  63%
200,000            58%                                                                             subscriber penetration rate of only
                                                                                                   ~60%
150,000

100,000                                                                                          • Service providers bundling end user
 50,000
                                                                                                   devices with subscription plans with
                                                                                                   lowering subscription fee
     -
           2010           2011E         2012E         2013E         2014E         2015E

                                                                                                 • Trending down internet-able device
                                                                                                   price such as dongle, netbook,
            Number of SIM circulation                                                              tablets
            SIM Penetration
                Unique subs. Penetration


                                                                                                Source: Company website, Bank reports, Frost & Sullivan analysis
Where we are now ….
Critical mass is achieved with slowing-down growth rate

       Mobile Subscription
    Penetration Rate - SIM (%)


                                 129%
                                 153.8

      106%
       111.9




                                                   Mobile Subscriber Growth Rate (%)
                                                    12
  Base Year (2011)            2015E
                        Projections (2016)




                                                                                          4




                                             Base Year (2011)                  Projections (2016)

                                             Source: Company website, Bank reports, Frost & Sullivan analysis
What happened on the revenue side…
“Voice” revenue growth is tapering as market is maturing & operators
need to introduce new source of revenue growth


                  Cellular Industry Market Revenue
120,000                        (IDR Bn)                                • As overall industry is maturing –
                                                                         total revenue growth is projected in
100,000
                                                                         range of 4% - 6% on the next 5
                                                                         years
                           1.10
 80,000
                                                                       • Key factors impacting revenue &
 60,000                                      1.06                        investment:
                                    1.05             1.05
                                                             1.04
                                                                               • Increase in CAPEX needs in
 40,000                                                                          line with increase in data
                                                                                 services
 20,000                                                                        • Data revenue monetization that
                                                                                 is still in “learning curve”
     0                                                                         • Operator anticipation for LTE
          2008A    2009A    2010A    2011E   2012E   2013E   2014E               network deployment
                  Revenue growth




                                                                     Source: Company website, Bank reports, Frost & Sullivan analysis
…Still on the revenue side…
“Non-voice” revenue is taking up as operators introducing data-centric
services to the market
           Voice vs. Non-voice Revenue
                 Composition (%)




    33%                38%           40%


                                                        Data Service Revenue
                                                          Composition (%)
    67%                62%           60%
                                                 20%                  18%                  22%



    2009               2010          2011

               Voice     Non-voice
                                                 80%                  82%                  78%




                                                 2009                 2010                 2011

                                                               SMS       Non-SMS

                                            Source: Company website, Bank reports, Frost & Sullivan analysis
What happened on the network side…
  Majority of Operators’ BTS is 2G hence significant CAPEX will be needed
  within the next 3-5 years to improve 3G coverage
                         BTS Composition
                      (Three major operators)
100,000                                                                              • Recent data surging mainly lead by
 80,000                                                                                15% - 20% 3G enabled handset and
                                                                                       expected to increase to 25% - 30%
 60,000
                                                                         3G            in 2012
 40,000                                                                  2G

 20,000

     -
               2009          2010      Q1-11     Q2-11     Q3-11
                                                                                      Handset Market Composition (%)
                      2009          2010 Q1-11     Q2-11     Q3-11
          2G          85%           80%        82%       82%       81%
          3G          12%           17%        18%       18%       19%
                                                                              9%        13%       18%       23%        30%       36%


  • Lack of 3G coverage has impact to                                         64%
                                                                                        64%
                                                                                                  63%
                                                                                                                                             3G+

    Operators’ CAPEX spending going                                                                         62%                              2.5G
                                                                                                                       59%
                                                                                                                                 56%
                                                                                                                                             Non-GPRS
    forward in improving its data
    coverage & capacity                                                       27%       23%       19%       15%        12%       9%
                                                                              2009      2010      2011      2012F     2013F     2014F

                                                                                      Source: Company website, Bank reports, Frost & Sullivan analysis
If we see Indonesia in the Region…
 Double digit growth a thing of the past
Near saturating market for penetration rate coupled with reducing ARPU is limiting the revenue
growth

                                                            Mobile Revenue & Penetration Rate APAC, 2010
                                        16.0%


                                                                               India
                                        14.0%


                                        12.0%
      Mobile Revenue CAGR (2009-2015)




                                        10.0%                      Bangladesh
                          (2009




                                                                           Cambodia
                                        8.0%
                                                                                                        Indonesia

                                        6.0%                                    China
                                                                    Pakistan                                                Vietnam
                                                                                                   Philippines
                                                                                                                       Malaysia                 Hong Kong
                                        4.0%                                               Sri Lanka             Thailand
                                                                                                                                        Singapore
                                                                                          South Korea                       Australia
                                        2.0%
                                                                                                       New Zealand
                                                                                          Japan                         Taiwan
                                        0.0%
                                            0.0%   20.0%   40.0%       60.0%           80.0%        100.0%         120.0%      140.0%      160.0%    180.0%

                                        -2.0%
                                                                        2010 Mobile Penetration Rate (%)



                                                                                                             Source: Company website, Bank reports, Frost & Sullivan analysis
                                                                                               9
Indonesia amongst others in the Region
    While lags behind other countries, coverage expansion & speed
    improvement in major cities are increasing

Broadband Penetration (fixed & wireless                      Mobile Data Average & Peak
        dongles as % of pop)                                  Broadband Speed (Kbps)

                                                Avg Kbps     Peak Kbps           7,792
       37.9%                                                                                           7,139
                         2010

                                                           4,990


                     13.3%

                                                 1,086                   1,071
                                    1.9%                                                         518

     Singapore      Malaysia     Indonesia        Singapore              Malaysia              Indonesia




                    While fixed and mobile internet penetration is still relatively
                    low, we are now can find many hotspots in metropolitan areas
                    – most of them are free for use


                                                             Source: Frost & Sullivan, ITU, Internetstats, AMDA
“Everything” is online… are we ready?
            As of 2010, broadband penetration is approx. 2% but is expected to reach around
            ~60% by 2016 driven mainly by “small-screen” mobile

                       Internet Penetration (Mn)
           160
                                                             145.2
Millions




           140         2010     2015

           120

           100

           80                                    29.7%

           60                                                        3.6%
                                   6.3%                  39.6
           40                                                                 21.8
                 CAGR: 2.8%               22.9
                                   16.9                                18.3
           20                                                                               Data connections (Mn)
                 3.7      4.2
            0
                 Singapore         Malaysia              Indonesia     Thailand                                     167

                                                                                     CAGR        21.9%

                                                                                      62




                                                                                     2011                           2016

                                                                                     Source: Company website, Bank reports, Frost & Sullivan analysis
How big is the market…
  Indonesia has a very small online market revenue but potential for growth
  is there…


Online Commerce Market Size, 2010 (USD Mn)   Mobile Commerce Revenue Projection
                                                         (USD Bn)
                                                                                             1.03
                Ads                                              67%
               $8, 39%                           CAGR
Gaming
$11, 54%                                      0.1

           Video/music
              $2, 7%
                                              2010     2011      2012     2013      2014      2015




    • Indonesia potentially reach 10 times its current m-commerce industry
      value by 2015 with a proper ecosystem and infrastructure,
      technology, & regulatory framework



                                             Source: Company website, Bank reports, Frost & Sullivan analysis
How big is the market…
 E-enablement of Indonesia starting now

        Market Size (US$ mn)                                          Market Drivers

2,000
                  1,808                        E-commerce         Rakuten’s entry into Indonesia through JV
1,800
                                               (transaction       Other international players scouting for JVs –
                                               revenues)          Korean and US based
1,600
                                                                  Indonesia online shopping % half of
                   650                                            Thailand
1,400

1,200                     E-Commerce           Digital            Many app developers looking at Indonesia as
                                               Content            a base for global development
                          Ecosystem enablers                      Huge interest from local entrepreneurs
1,000              378
                                                                  Difficulty in monetization
                          Digital Content
 800
                                               Ecosystem          Payment mechanisms still a concern in
 600                                           enablers           Indonesia
                                                                  Mobile payments – issues in regulation
 400    349
                   780
        120
 200     57
        172
   0
        2010       2015

                                                         Source: Company website, Bank reports, Frost & Sullivan analysis
Some key takeaway…



 Demand is     As the market has shown, the demand for “everything online” is
 there..are    there – from a simple browsing to mobile payment & transaction.
 we ready?     The next question: Are we ready? In terms of basic infrastructure,
               market education, human competency, and market readiness




  Who drives   “CAPEX” is key function in delivering good-experience on data
     the       centric services i.e. cross platform, cross devices, cross
  “CAPEX”?     geographical areas
               The next question: Who drives the budget? As almost all of
               Indonesian operators are in majority owned by foreign investment
               and budget allocation is certainly governed by interest of the major
               shareholders
See you somewhere…online

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Frostsullivanindonesiatelecomoutlook2012indonesiagoonline 120216213410-phpapp02

  • 1. “We accelerate Growth” “Indonesia – Go Online” FEBRUARY 15, 2012 “INDONESIA TELECOM OUTLOOK”
  • 3. The Journey… to “Everything Online” Internet development in Indonesia is quite recent – spurred by social networking “Mobile Commerce” “Social Media” To offer goods… To share… To find merchandise… To express opinions… To advertise… To be a community member… To do payments… “Need to be connected” To contact somebody… To make appointment… To find information…. 2000-2007 2008-2011 2011-Onward
  • 4. What we had in 2011… We are experiencing an era where “voice” market is maturing & mobile internet introduction to the market Subscribers penetration SIM vs. Unique Subs. (%) • In 2010, the wireless SIM-based 350,000 124% 129% penetration rate was 97.3% 120% 113% 300,000 106% 97% 77% • Average Indonesian held 1.68 SIM 74% 71% 250,000 67% cards, resulting in a unique 63% 200,000 58% subscriber penetration rate of only ~60% 150,000 100,000 • Service providers bundling end user 50,000 devices with subscription plans with lowering subscription fee - 2010 2011E 2012E 2013E 2014E 2015E • Trending down internet-able device price such as dongle, netbook, Number of SIM circulation tablets SIM Penetration Unique subs. Penetration Source: Company website, Bank reports, Frost & Sullivan analysis
  • 5. Where we are now …. Critical mass is achieved with slowing-down growth rate Mobile Subscription Penetration Rate - SIM (%) 129% 153.8 106% 111.9 Mobile Subscriber Growth Rate (%) 12 Base Year (2011) 2015E Projections (2016) 4 Base Year (2011) Projections (2016) Source: Company website, Bank reports, Frost & Sullivan analysis
  • 6. What happened on the revenue side… “Voice” revenue growth is tapering as market is maturing & operators need to introduce new source of revenue growth Cellular Industry Market Revenue 120,000 (IDR Bn) • As overall industry is maturing – total revenue growth is projected in 100,000 range of 4% - 6% on the next 5 years 1.10 80,000 • Key factors impacting revenue & 60,000 1.06 investment: 1.05 1.05 1.04 • Increase in CAPEX needs in 40,000 line with increase in data services 20,000 • Data revenue monetization that is still in “learning curve” 0 • Operator anticipation for LTE 2008A 2009A 2010A 2011E 2012E 2013E 2014E network deployment Revenue growth Source: Company website, Bank reports, Frost & Sullivan analysis
  • 7. …Still on the revenue side… “Non-voice” revenue is taking up as operators introducing data-centric services to the market Voice vs. Non-voice Revenue Composition (%) 33% 38% 40% Data Service Revenue Composition (%) 67% 62% 60% 20% 18% 22% 2009 2010 2011 Voice Non-voice 80% 82% 78% 2009 2010 2011 SMS Non-SMS Source: Company website, Bank reports, Frost & Sullivan analysis
  • 8. What happened on the network side… Majority of Operators’ BTS is 2G hence significant CAPEX will be needed within the next 3-5 years to improve 3G coverage BTS Composition (Three major operators) 100,000 • Recent data surging mainly lead by 80,000 15% - 20% 3G enabled handset and expected to increase to 25% - 30% 60,000 3G in 2012 40,000 2G 20,000 - 2009 2010 Q1-11 Q2-11 Q3-11 Handset Market Composition (%) 2009 2010 Q1-11 Q2-11 Q3-11 2G 85% 80% 82% 82% 81% 3G 12% 17% 18% 18% 19% 9% 13% 18% 23% 30% 36% • Lack of 3G coverage has impact to 64% 64% 63% 3G+ Operators’ CAPEX spending going 62% 2.5G 59% 56% Non-GPRS forward in improving its data coverage & capacity 27% 23% 19% 15% 12% 9% 2009 2010 2011 2012F 2013F 2014F Source: Company website, Bank reports, Frost & Sullivan analysis
  • 9. If we see Indonesia in the Region… Double digit growth a thing of the past Near saturating market for penetration rate coupled with reducing ARPU is limiting the revenue growth Mobile Revenue & Penetration Rate APAC, 2010 16.0% India 14.0% 12.0% Mobile Revenue CAGR (2009-2015) 10.0% Bangladesh (2009 Cambodia 8.0% Indonesia 6.0% China Pakistan Vietnam Philippines Malaysia Hong Kong 4.0% Sri Lanka Thailand Singapore South Korea Australia 2.0% New Zealand Japan Taiwan 0.0% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0% 140.0% 160.0% 180.0% -2.0% 2010 Mobile Penetration Rate (%) Source: Company website, Bank reports, Frost & Sullivan analysis 9
  • 10. Indonesia amongst others in the Region While lags behind other countries, coverage expansion & speed improvement in major cities are increasing Broadband Penetration (fixed & wireless Mobile Data Average & Peak dongles as % of pop) Broadband Speed (Kbps) Avg Kbps Peak Kbps 7,792 37.9% 7,139 2010 4,990 13.3% 1,086 1,071 1.9% 518 Singapore Malaysia Indonesia Singapore Malaysia Indonesia While fixed and mobile internet penetration is still relatively low, we are now can find many hotspots in metropolitan areas – most of them are free for use Source: Frost & Sullivan, ITU, Internetstats, AMDA
  • 11. “Everything” is online… are we ready? As of 2010, broadband penetration is approx. 2% but is expected to reach around ~60% by 2016 driven mainly by “small-screen” mobile Internet Penetration (Mn) 160 145.2 Millions 140 2010 2015 120 100 80 29.7% 60 3.6% 6.3% 39.6 40 21.8 CAGR: 2.8% 22.9 16.9 18.3 20 Data connections (Mn) 3.7 4.2 0 Singapore Malaysia Indonesia Thailand 167 CAGR 21.9% 62 2011 2016 Source: Company website, Bank reports, Frost & Sullivan analysis
  • 12. How big is the market… Indonesia has a very small online market revenue but potential for growth is there… Online Commerce Market Size, 2010 (USD Mn) Mobile Commerce Revenue Projection (USD Bn) 1.03 Ads 67% $8, 39% CAGR Gaming $11, 54% 0.1 Video/music $2, 7% 2010 2011 2012 2013 2014 2015 • Indonesia potentially reach 10 times its current m-commerce industry value by 2015 with a proper ecosystem and infrastructure, technology, & regulatory framework Source: Company website, Bank reports, Frost & Sullivan analysis
  • 13. How big is the market… E-enablement of Indonesia starting now Market Size (US$ mn) Market Drivers 2,000 1,808 E-commerce Rakuten’s entry into Indonesia through JV 1,800 (transaction Other international players scouting for JVs – revenues) Korean and US based 1,600 Indonesia online shopping % half of 650 Thailand 1,400 1,200 E-Commerce Digital Many app developers looking at Indonesia as Content a base for global development Ecosystem enablers Huge interest from local entrepreneurs 1,000 378 Difficulty in monetization Digital Content 800 Ecosystem Payment mechanisms still a concern in 600 enablers Indonesia Mobile payments – issues in regulation 400 349 780 120 200 57 172 0 2010 2015 Source: Company website, Bank reports, Frost & Sullivan analysis
  • 14. Some key takeaway… Demand is As the market has shown, the demand for “everything online” is there..are there – from a simple browsing to mobile payment & transaction. we ready? The next question: Are we ready? In terms of basic infrastructure, market education, human competency, and market readiness Who drives “CAPEX” is key function in delivering good-experience on data the centric services i.e. cross platform, cross devices, cross “CAPEX”? geographical areas The next question: Who drives the budget? As almost all of Indonesian operators are in majority owned by foreign investment and budget allocation is certainly governed by interest of the major shareholders