Call Center

1. 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0
Average waiting time for Call Center in each business sector – in Second

2. 20.0
25.0
30.0
35.0
40.0
45.0
50.0
9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00
Waiting list Vs. Hours

3. 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0
DHL
–

4. 0
10
20
30
40
50
60
-
–