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Introducing BookMyne at
        Birkbeck
                 Tim Fletcher
   Library Technology Innovation Manager
        Birkbeck, University of London
Background


Birkbeck
  Founded 1823 – Mechanics’ Institution
  Largely part-time and evening study
  20,000 plus students – largely mature and working
  High research ratings
Library
  Just over 300,000 items
  Open 08:30-23:45 each day term-time
    Staffed 10:00-22:30
    Increasing usage both in visits and lending
Mobile web survey Jan-Feb 2012


 Conducted by Student Services on behalf of various
 interested departments, including us
 Library scored very highly
   Ability renew items 90.2%
   Access to catalogue 86.3%
 Access to e-resources also featured in comments.
 Comments also showed lack of awareness of existing
 services
Existing mobile access


On Horizon Information Portal (HIP) and
AquaBrowser there is no specific mobile version
You can use the text-only / accessibility versions



We also don’t have a mobile version of our web site,
but that’s another issue
BookMyne


App produced by SirsiDynix for Horizon & Symphony
On Horizon it uses web services running on Horizon
Information Portal server
  Very easy to install and get running
IoS and Android versions
  These work differently
Fairly unexciting appearance and functionality
  But it is free!
Low key approach


Launched with little fanfare in – a few strategically
placed bits on the web site and on the catalogues
Looked at what other libraries had done
We didn’t want to raise expectations – especially as
we had very little control over it
We asked for feedback
  Very little so far
Success?


Some take up – we can check logs and visits to the
web pages
  Can see that people have used it and renewed items
A few complaints – largely due to how you get it to
find us
  It works via a central listing held by SirsiDynix
One big bug discovered which blocks access
  Reported to SirsiDynix
Next steps


Get bug(s) fixed
  Blocking bug resolved by software update
Trying to get some extra customisation
  At least of display of item record
Publicise it more
  Impact of the Olympics on remote access makes this
  sort of thing even more important
Thank you
   t.fletcher@bbk.ac.uk
       @tim_fletcher
     @BirkbeckLibrary
     www.bbk.ac.uk/lib
www.sirsidynix.com/bookmyne

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Introducing BookMyne at Birkbeck

  • 1. Introducing BookMyne at Birkbeck Tim Fletcher Library Technology Innovation Manager Birkbeck, University of London
  • 2. Background Birkbeck Founded 1823 – Mechanics’ Institution Largely part-time and evening study 20,000 plus students – largely mature and working High research ratings Library Just over 300,000 items Open 08:30-23:45 each day term-time Staffed 10:00-22:30 Increasing usage both in visits and lending
  • 3. Mobile web survey Jan-Feb 2012 Conducted by Student Services on behalf of various interested departments, including us Library scored very highly Ability renew items 90.2% Access to catalogue 86.3% Access to e-resources also featured in comments. Comments also showed lack of awareness of existing services
  • 4. Existing mobile access On Horizon Information Portal (HIP) and AquaBrowser there is no specific mobile version You can use the text-only / accessibility versions We also don’t have a mobile version of our web site, but that’s another issue
  • 5. BookMyne App produced by SirsiDynix for Horizon & Symphony On Horizon it uses web services running on Horizon Information Portal server Very easy to install and get running IoS and Android versions These work differently Fairly unexciting appearance and functionality But it is free!
  • 6. Low key approach Launched with little fanfare in – a few strategically placed bits on the web site and on the catalogues Looked at what other libraries had done We didn’t want to raise expectations – especially as we had very little control over it We asked for feedback Very little so far
  • 7. Success? Some take up – we can check logs and visits to the web pages Can see that people have used it and renewed items A few complaints – largely due to how you get it to find us It works via a central listing held by SirsiDynix One big bug discovered which blocks access Reported to SirsiDynix
  • 8. Next steps Get bug(s) fixed Blocking bug resolved by software update Trying to get some extra customisation At least of display of item record Publicise it more Impact of the Olympics on remote access makes this sort of thing even more important
  • 9. Thank you t.fletcher@bbk.ac.uk @tim_fletcher @BirkbeckLibrary www.bbk.ac.uk/lib www.sirsidynix.com/bookmyne