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Modern Project Toolbox
@everzet
communication designer
http://StakeholderWhisperer.com
@INVIQA
Collaborative
Decision Making
Individuals & Interactions
over
Processes & Tools
Workshops
over
Chair taming sessions
Navigating
over
Driving
Deliberate Discovery
over
Pre-project Discovery
Confidence
over
Predictability
General tips
4 Unconstrained space, Sticky Notes, Sharpies
4 Enforce conversation through Sticky Notes
4 Diverge / Converge
4 Collab artefacts & documentation
Decision Making Framework
1. Surface Context
2. Expose Constraints
3. Explore Options
4. Form Strategy to Deliver
1. Context
Stakeholder Mapping
Making it work
1. Invite stakeholders you know
2. Draw the layout
3. Name everyone worth naming
4. Arrange names accordingly
5. Decide engagement strategies
Metric Modelling
Making it work
1. Invite department owners or skilled reps
2. Brainstorm metrics that drive people (using color-
coding)
3. Arrange metrics into hierarchy
4. Drive connections between meters
5. Prioritize and decide on monitoring
Strategic Event Storming
Making it work
1. Invite department owners or skilled reps
2. Blue-tack the roll of paper onto the wall
3. Describe the flow of events
4. Put the first event in the center
5. Ask people to fill the gaps
Honourable mentions
4 Stakeholder Interviews
4 Persona Development
4 Analytics & Data Mining
4 Feature Mapping
4 Brand workshops
4 User Journey Analysis
2. Constraints
Risk Discovery Workshop
Legend
4 Red - catastrophic outcome
4 Yellow - scenario
4 Gray - root cause
Making it work
1. Invite department owners or skilled reps
2. Brainstorm catastrophic outcomes
3. Brainstorm scenarios
4. Identify root causes
Business Goal Definition
Making it work
1. Invite Product Sponsor
2. Bring the Metric Map
3. Draw the layout
4. Ask people to move metrics into the layout
5. Limit metrics to 3-5 per milestone
6. Add readings
Skills Mapping
Legend
4 0 - What is it?
4 1 - Can Read
4 2 - Can Write
4 3 - Can Teach
Making it work
1. Invite department owners or skilled reps
2. Define the initiative or milestone you're working on
3. Brainstorm skills required to deliver it
4. Ask teams/employees fill their level
Honourable mentions
4 Initiative Mapping
4 Value Stream Mapping
4 Integration Mapping
4 Budget Workshop
3. Options
Impact Mapping
Making it work
1. Invite Product Owner, allow stakeholders to dip in
2. Put the initiative or milestone in the center
3. Brainstorm actors
4. Brainstorm impacts
5. Prioritise actors/impacts
6. Explore capabilities enabling impacts
Event Storming
Legend
4 Yellow - event
4 Blue - command
4 Purple - rule
Making it work
1. Choose area to focus on
2. Invite department owners or skilled reps for that
area
3. Blue-tack the roll of paper onto the wall
4. Storm events
5. Identify commands
6. Explore rules
Honourable mentions
4 Platform demos
4 Prototyping
4 Wire-framing
4. Delivery Strategy
User Story Mapping
Legend
4 Blue - topic
4 Green - activity
4 Yellow - sticky note
Making it work
1. Invite Product Owner, allow stakeholders to dip in
2. Brainstorm activities
3. Arrange activities into the timeline, fill the gaps
4. Highlight topics
5. Brainstorm capabilities on the board
6. Plan the first release
Example Mapping
Legend
4 Yellow - story
4 Blue - rule
4 Green - example
4 Red - question without answer
Making it work
1. Ask Product Owner to prepare
stories for the workshop
2. Invite three amigos (and UX
and integration partners)
3. Ask Product Owner to map
rules he is aware of
4. Start writing examples in "The
one where ..." format
Honourable mentions
4 Demand Mapping
4 Estimation
That's a lot of time spent
talking!
Costs of rewriting code
over
Costs of doing workshop
Feedback loops define
software costs
Workshops are a cheapest
way to close particular
feedback loops
Thank you!

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