Presented at Online Information 2007, December 5, 2007, London, UK. Weblogs written by employees of a company can be valuable communication and knowledge management assets, providing ways to speak in a human voice within or outside the organisation, to find previously undocumented expertise, and to create unexpected connections between people and ideas. Given their grass-root nature is there something that can be done to maximise those benefits? This presentation starts from examples of employee blogging (based on the results of a study at Microsoft) and then discusses how companies can benefit from it by integrating blogging as part of their knowledge management initiatives.

1. Getting value from employee weblogs: a knowledge management approach Lilia Efimova Telematica Instituut iceberg.telin.nl blog.mathemagenic.com

4. KM perspective 5 December 2007, Online Information, London, UK

5. Undocumented or hidden in private spaces 5 December 2007, Online Information, London, UK

6. Not urgent, but important 5 December 2007, Online Information, London, UK

7. Unexpected connections 5 December 2007, Online Information, London, UK

8. Distributed apprenticeship 5 December 2007, Online Information, London, UK

10. Making most from what is already there 5 December 2007, Online Information, London, UK Credit: Operators Are Standing By Credit: A nosa disco necesítanos

12. Smart aggregation 5 December 2007, Online Information, London, UK