1.
icf.com
J u l y 2 0 2 0
EU-OSHA Stakeholder Survey
2020 results and 2014-2020 trends
Prepared by ICF for EU-OSHA

2.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
come from
30%
Italy, Spain
and Portugal
work at
33%
enterprises or
national public bodies
work as
48%
management or
management support
Most respondents

3.
Across 2014
to 2020,
consistently
most
respondents
come from
Italy, Spain
and Portugal
2020 data. Base: 1,751 respondents

4.
17%
16%
15%
14%
13%
10%
5%
4%
4%
3%
3%
2%
2%
1%
1%
1%
1%
Private company (large enterprise)
National, regional or local public body
Private company (SME)
OSH Service Provider, e.g. consultant
University/research or expert institute
Other
Trade Union (national)
National, regional or local policy-making organisation
EU Institution or body
National, regional or local network, NGO/association
Employers Association (national)
EU-level network, NGO or association
International public body
Trade Union (European)
Statutory Insurance Organisation
Employers Association (European)
Journalist/media organisation
Most
respondents
work at
enterprises
or national
public bodies
Base: 1,751 respondents

5.
Most
respondents
work as
management
or
management
support…
Base: 1,751 respondents
… and in relation
to OSH, most
function as OSH
intermediaries
10%10%
31%
48%
None of theseEmployee representativeEmployeeManagement or
management support
20%
23%
28%
38%
ResearcherNone of thesePolicy-makerWorkplace intermediary

6.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
is overwhelming 89%
across the different stakeholders
89% 91% 91%
86%
Policy-maker Researcher Workplace
intermediary
None of the above
increased between 2014 and 2016
and has since remained consistent
70%
88% 89% 89%
2014 2016 2018 2020
Satisfaction with EU-OSHA’s work…
Base: 1,751 (2020), 1,728 (2018), 1,549 (2016).

7.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
89%
EU-OSHA provides
access to relevant
research and knowledge
on OSH
87%
The work of EU-OSHA
adds value to the work
on OSH done by others
85%
The work of EU-OSHA
addresses the right
priorities on OSH
83%
EU-OSHA guides me
to the knowledge I need
on OSH
7
Attitudes towards EU-OSHA are positive across stakeholder groups
Those who do not fit in a stakeholder group more often said they don’t know and less often said they agree
84%
84%
87%
81%
87%
90%
87%
84%
79%
85%
84%
82%
87%
92%
91%
87%
Policy-maker
Researcher
OSH intermediary
None of the above
Base: 495 (policy-makers), 356 (researchers), 663 (workplace intermediaries), 401 (none of the above)

8.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
89%
EU-OSHA provides
access to relevant
research and knowledge
on OSH
87%
The work of EU-OSHA
adds value to the work
on OSH done by others
86%
EU-OSHA
performs well
as an organisation
85%
The work of EU-OSHA
addresses the right
priorities on OSH
83%
EU-OSHA guides me
to the knowledge I need
on OSH
Focal points and members of the management board more often responded positively
Focal point
Management board
Neither focal point nor management board
Base: 126 (Focal point), 94 (Management board), 1544 (Neither)
94%
88%
84%
86%
85%
83%
83%
83%
95%
94%
88%
90%
91%
87%

9.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
EU-OSHA provides
access to relevant
research-based
knowledge on OSH
The work of EU-OSHA
adds value to the work
on OSH done by others
EU-OSHA
performs well
as an organisation
The work of EU-OSHA
addresses the right
priorities on OSH
EU-OSHA guides me
to the knowledge I need
on OSH
Base: 1,751 (2020), 1,728 (2018), 1,549 (2016). No “don’t know” option in 2016 and 2018
87%
75%
86%
13%
8% 7%
2016 2018 2020
86%
89%
85%
14%
11%
7%
2016 2018 2020
84%
88% 87%
16%
12%
5%
2016 2018 2020
83% 84% 83%
17% 16%
12%
2016 2018 2020
86% 88% 89%
14% 12%
5%
2016 2018 2020
Perceptions over time are stable
Agree
Disagree
The introduction of a “don’t know” option in 2020 reduced the proportion of respondents who disagree

10.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
94%
Increased awareness about
occupational safety and
health risks
92%
Increased awareness of
solutions to occupational
safety and health risks
90%
Improved occupational
safety and health
in the workplace
Respondents widely agree that EU-OSHA contributes to
Base: 495 (policy-makers), 356 (researchers), 663 (workplace intermediaries), 401 (none of the above)
93%
96%
96%
92%
91%
92%
92%
91%
90%
89%
91%
88%
Policy-maker
Researcher
OSH intermediary
None of the above

11.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
Increased awareness about
occupational safety and
health risks
Increased awareness of
solutions to occupational
safety and health risks
Improved occupational
safety and health
in the workplace
The proportion of respondents who agree that EU OSHA contributes to
increased with each survey year
81%
89%
90%
2016 2018 2020
85%
90%
92%
2016 2018 2020
90%
92%
94%
2016 2018 2020
Base: 1,751 (2020), 1,728 (2018), 1,549 (2016).

12.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
Overall Policy-makers Researchers Workplace intermediary None of the above
EU-OSHA’s work is used for…
64%
47%
40%
34%
24%
23%
10%
6%
6%
64%
51%
37%
39%
25%
43%
20%
3%
5%
56%
49%
76%
37%
26%
26%
9%
9%
3%
76%
45%
34%
32%
25%
17%
6%
4%
5%
54%
49%
29%
28%
23%
11%
6%
11%
9%
0% 20% 40% 60% 80%
Address occupational safety and health issues at enterprise or workplace level
Talked with others about it
Further research
Awareness raising purposes at European, national or enterprise level
Guidance to information from other sources than EU-OSHA
Policy-making at national, regional or local level
Policy-making at European level
Something else
Did not use
Base: 1,751 (overall), 495 (policy-makers), 356 (researchers), 663 (workplace intermediaries), 401 (none of the above)

13.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
In the 2020, the proportion of respondents who used EU-OSHA’s
work for a variety of reasons increased compared to 2018
Base: 1,751 (2020), 1,728 (2018). In 2018, policy-making at national-level did not refer to regional or local
58%
31% 29% 27%
15%
11%
5% 5% 7%
64%
47%
40%
34%
24% 23%
10%
6% 6%
Address OSH
issues at
enterprise or
workplace level
Talked about it
with others
Further research Awareness
raising purposes
at European,
national or
enterprise level
Guidance to
information from
other sources
than EU-OSHA
Policy-making at
national, regional
or local level
Policy-making at
European level
Something else Did not use
2018
2020

14.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
EU-OSHA’s activities

15.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
60%
73%
75%
76%
79%
84%
91%
93%
Overall Policy-makers
more familiar with the
Healthy Workplaces
Campaign on Dangerous
substances
Researchers
more familiar with the
OSHwiki, Micro and small
enterprises, ESENER and
the Emerging
risks/foresight studies
Workplace intermediary
Somewhat less familiar
with ESENER
None of the above
less familiar with all the
different activities
Familiarity with activities
█ I know this activity well and/or have actively engaged with EU-OSHA's work related to it
█ I have heard of this activity and know something about it
Emerging risks/foresight studies on ICT/digitalisation
Enterprise survey ESENER
Micro and small enterprises
Work-related diseases
Costs and benefits of OSH
OiRA
OSHwiki
Healthy Workplaces Campaign on Dangerous substances
63%
73%
75%
77%
80%
86%
91%
94%
73%
81%
81%
85%
84%
87%
91%
91%
56%
71%
74%
74%
80%
85%
92%
94%
51%
69%
72%
72%
74%
80%
90%
90%
Base: 1,751 (overall)

16.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
Between their first appearance in 2016 / 2018 versus 2020,
respondent’s familiarity
59%
33%
26%
21%
39%
48%
59%
44%
33%
30%
58%
54%
42%
68%67%
46%
43%
30%
43%
36% 36% 36%
Healthy
Workplaces
Campaigns
Online interactive
Risk Assessment
tools (OiRA)
OSHwiki Enterprise survey
ESENER
Costs and benefits
of OSH
Emerging
risks/foresight
studies on
ICT/digitalisation
Micro and small
enterprises
Work-related
diseases
increased decreased
Base: 1,751 (2020), 1,728 (2018), 1,549 (2016). No “don’t know” option in 2016 and 2018
2018
2020
2018

17.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
 ESENER proportionally often used for research and to inform decisions
Emerging
risks/
foresight
studies
Enterprise
survey
ESENER
Micro and
small
enterprises
Work-related
diseases
Costs and
benefits of
OSH
Healthy
Workplaces
Campaign
Address OSH issues
at enterprise or workplace level
45% 36% 53% 57% 54% 52%
Research purposes 29% 33% 29% 27% 27% 15%
Awareness raising purposes 18% 24% 24% 22% 23% 29%
Inform/influence policy decisions or priorities
at the national, regional or local level
19% 22% 20% 15% 18% 16%
Inform/influence policy decisions
or priorities at the European level
7% 9% 5% 6% 7% 6%
Did not use 14% 26% 18% 15% 17% 24%
 Work-related diseases often used to address OSH issues at enterprise
or workplace level
 Healthy Workplaces Campaign often used for awareness raising
Base: 1,751 (overall)

18.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
74%
72%
73%
74%
80%
74%
78%
73%
Overall Policy-makers Researchers Workplace intermediary None of the above
Satisfaction with activities
Emerging risks/foresight studies on ICT/digitalisation
Enterprise survey ESENER
Micro and small enterprises
Work-related diseases
Costs and benefits of OSH
OiRA
OSHwiki
Healthy Workplaces Campaign on Dangerous substances
Base: 1,751 (overall), 495 (policy-makers), 356 (researchers), 663 (workplace intermediaries), 401 (none of the above)
82%
81%
80%
80%
80%
79%
78%
76%
84%
87%
82%
84%
80%
79%
78%
72%
86%
85%
88%
86%
78%
81%
76%
83%
84%
82%
78%
79%
78%
78%
79%
78%

19.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
83%
92%
17%
8%
2018 2020
84%
92%
16%
8%
2018 2020
83% 85%
90%
94%
17% 15%
10%
6%
2014 2016 2018 2020
85% 86%
93%
15% 14%
7%
2016 2018 2020
89%
94%
11%
6%
2018 2020
79%
89%
91%
94%
21%
11%
9%
6%
2014 2016 2018 2020
86%
95%
14%
5%
2018 2020
The proportion of respondents who are satisfied increased
across activities
Emerging
risks/foresight
studies on
ICT/digitalisation
Enterprise
survey
ESENER
Micro and
small
enterprises
Work-
related
diseases
Costs and
benefits of
OSH
OiRAOSHwiki
Base: 1,751 (2020), 1,728 (2018), 1,549 (2016), 2,882 (2014). For 2014 and 2020 proportions, respondents
who said “don’t know” have been excluded
Satisfied
Dissatisfied

20.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
The respondents
agree that EU-OSHA’s
activities add value
Overall
Those who are more familiar with the activity
more often agree it adds value
I know this activity well and have
been actively engaged with
EU-OSHA's work related to it
I know this activity quite well I have heard of this activity
and know something about it
60%
77%
79%
81%
81%
82%
83%
85%
80%
94%
97%
95%
96%
94%
96%
92%
63%
87%
86%
84%
85%
89%
86%
84%
38%
54%
59%
68%
66%
64%
62%
55%
Healthy Workplaces Campaign on Dangerous substances
Work-related diseases
Micro and small enterprises
OiRA
Costs and benefits of OSH
Emerging risks/foresight studies on ICT/digitalisation
Enterprise survey ESENER
OSHwiki
Base: 1,751 respondents

21.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
Awareness raising

22.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
Board Members and Focal points are satisfied with EU-OSHA’s
awareness raising actions
Overall satisfaction Relevance to national needs Relevance to different groups of
intermediaries
Satisfaction with practical
support for awareness raising
91%
92%
89%
86%
87%
84%
89%
90%
89%
80%
81%
81%
Board Member
Focal Point
Overall
Base: 207 (overall), Base: 126 (Focal point), 94 (Management board)

23.
ICF proprietary and confidential. Do not copy, distribute, or disclose.
For further information contact:
Elbereth.Puts@icf.com
Richard.Smith@icf.com
23