SPSBE - Improving your SharePoint search experience
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Most companies that are using SharePoint do not invest any time and money in their Enterprise Search. Users get frustrated when they do not find their documents, or do not have a clue how to find them. This session shows the technical possibilities how you could implement a better search experience for your users. The content is built upon the context of a novice and expert users. These two types of users need to be approached differently. Where novice users needs guidance when searching for their documents, expert users’ needs to have triggers to discover new content.
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SPSBE - Improving your SharePoint search experience
- 1. Improving the SharePoint search experience #SPSBE | #SPSBE07 Elio Struyf @eliostruyf April 18th, 2015
- 2. Office 365 MVP SharePoint Search & Branding Blogger | BIWUG board member Contact @eliostruyf www.eliostruyf.com elio.struyf@ventigrate.be Elio Struyf Senior Office 365 | SharePoint Consultant
- 3. PlatinumGoldSilver Thanks to our sponsors!
- 6. Hold your horses before adding changes
- 8. Types of users Novices Close the technical expertise gap Guide to create complex queries Experts Provide new ways of discovering content
- 9. Novice user
- 11. Search guidance
- 14. Suggestions
- 16. 1. Gather synonyms 2. Create a thesaurus CSV (key, synonym, language) 3. Import it in SharePoint Important: you cannot export a thesaurus, so you need to maintain the main file. Synonyms: On-premises
- 17. Synonym example
- 18. No thesaurus functionality in SharePoint Online You can make use of Query Rules Synonyms: SharePoint Online
- 20. Getting your users a step further
- 22. Show project sites, team sites, news Search verticals
- 24. Refiner counters
- 25. Tip 5 – Use visual refiners Makerefinement easier,otherwise itstaysunused
- 26. A PICTURE IS WORTH A THOUSAND WORDS Arthur Brisbane
- 27. Show the application icons instead of text File types
- 30. Use “Modified by” instead of Authors Authors is based on document properties Quick tip: Authors Modified by
- 31. Tip 6 – Make your keywords count
- 32. In an ideal world you would know which keywords are highest ranked
- 33. Experiment with the keywords you us
- 34. You could help your users Search breadcrumbs: show used keywords Search keyword combinations hints
- 35. Having the tools is not enough Users need to know how to use them
- 36. Experts
- 37. Tip 7 – Search as you type
- 38. Refresh the results as you are typing (ex. Google) User can quickly adapt their queries Search as you type
- 39. Reference: Mikael Svenson Search as you type
- 42. Classification Entity Extraction Content Enrichment
- 43. Tip 9 – Delve & Office Graph
- 44. Manager Direct report Works with Shared with me Viewed by me Trending around me Presented to me Liked by me Delve
- 45. Bringing Delve / Office Graph into your search center
- 49. Questions?
- 50. Thank you!
Notas do Editor
- Template may not be modified Twitter hashtag: #spsbe for all sessions
- http://www.istockphoto.com/vector/man-16683967?st=971329c
- http://www.istockphoto.com/photo/straw-stack-10280292?st=2d2f2d9
- As the user types a query in the search box, SharePoint is able to show Query Suggestions that help complete the query. SharePoint automatically creates a list of suggestions based on previous searches. When at least 6 search results are clicked for a specific query, that query will be added to the list of suggestions.
- http://www.istockphoto.com/photo/on-his-way-47714438?st=cfee8ad
- Map ows_q_USER_Editor to RefinableString00
- http://www.istockphoto.com/photo/this-is-too-hard-38546718?st=f9a64cb
- Experts start with an idea in mind
- ... Waarmee de Office Graph jou pro actief content kan brengen «Welke email ben je écht in geinteresseerd?» door analyse van email