Poster presentation at the Irish Universities Information Services Colloquium (IUISC), 5th March 2009, Galway, Ireland. 2009-03-05.

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Web 2.0 services at UCD : empowering users in a changing
Title environment
Author(s) Clarke, Tony; Derven, Caleb
Publication 2009-03-05
Date
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2. Web 2.0 Services at UCD:
Empowering Users in a Changing Environment
Tony Clarke & Caleb Derven, UCD Library
The provision of UCD library services has been directly influenced by the way students
study and use the library. While most library implementations of Web 2.0 have
utilised various hosted solutions, such as blogs and wikis, in the attempt to capture
user needs, the UCD Library has used these technologies to directly embed reader
needs and service provisions into empowering applications. These services have
directly benefited library workflows and integrate directly with our Library
Management System.
UCD
Library
Web 2.0
Interactive Laptop Loans UCD Library
Kiosk Catalogue
Where can I find a Where can I find a How can I request
dictionary? To laptop to use in the an item directly
empower our Library? Our laptop from the
readers, we loans scheme uses a catalogue? Readers
developed a common set of web may initiate requests
directional services to integrate directly from
information kiosk that directly with the catalogue records.
exploits a variety of Library’s LMS and Flexible protocols
open source software allows our readers allow the LMS to
to enable information enhanced access to seamlessly interact
delivery. Library services. with bespoke
applications
developed by the
Library.