1. Maintaining relevance in the 21st century
Elaine Oxamendi Vicet

2.  “Emotional Intelligence”
 Itis not the IQ score that is the measure of
intelligence quotient.
 Self Awareness
 Empathy
 Self discipline

3.  “Bullies, Tyrants and Impossible People: How to
beat them without joining them”
 N.I.C.E.: the antidote for B.T.I.P.
 N - neutralize our emotions
 I – Identify the type of B.T.I.P you are facing
 Situationally difficult
 Strategically difficult
 Simply difficult
 C – Control the encounter
 E – Explore options

4.  “The Six Secrets of Change”
 Collegiality is not left to chance
 Long range plan
 Learning opportunities to include possibilities of
the unknown
 Leadership to be developed at all levels

5.  “Rich Dad, Poor Dad”
 Culture
of respecting money, risk
management and wealth creation
 Inculcate a culture of wealth creation from
birth

6.  “Gonzo Marketing: Engaged participation”
 Creategenuine relationships to create
customer loyalty
 Engage participation

7.  “POWER”
 Successbegins with preparation
 Power Sources:
 Ability to speak
 Social network
 Create your own path
 Learn how to respond to success
 Build a reputation
 Network
 Ability to act

8.  “The E-Myth Revised”
 TheEntrepreneurial Model: what the
entrepreneur sees in the distance, the
technician finds it difficult to see.
 Questions asked:
 How is it done?
 If my company was sitting on a shelf with other
competing products, how would I get the customer’s
attention?
 Where is the opportunity?

9.  “FISH”
 “Doesmy team know the job security they
cherish is an illusion?”
 “Dothey realise the extent to which market
forces are reshaping this industry?”
 “Do they understand there’s a need to
change in order for this company to compete
in a rapidly consolidating financial services
market?”

10.  “Arethey aware that if we don’t change
eventually, we will find ourselves looking for
employment?”

11. 0
Begin
with the
end in
mind
Character Traits Personal Traits
Researches Purposeful
Curious Competent
Examines trends Creative
Forecasts Expresses well
Projects Forges relationships
Flexible
Do something HOW?
EXTERNAL ENVIRONEMNT:
different
Political
Social PASSION
Technological Willingness to do
Political something different
Intrinsic Factors Extrinsic Factors
In the know Family
Studies to show Culture
thyself approved Education
Personal drive Society
Seeks Work
continuous Church
training
MAINTAINANCE
Relevant Current Forward thinking