Building High Performance Culture
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How to build High Performance Culture Content: Why, How & Reward of High Performance Culture presented in Indonesia HR Expo 2015 Jakarta, 11 Dec 2015 by Erwin Muniruzaman
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Building High Performance Culture
- 1. Building High Performance Culture a quest of survival by Erwin Muniruzaman 11 December 2015
- 2. Why Need How to Build Reward Management Content of this presentation
- 3. High Performance Culture Why Need How to Build Reward Management Content of this presentation
- 4. Why Need High Performance Culture
- 5. Why Need High Performance Culture Every day, Gazelle must run faster than the fastest Cheetah to survive
- 6. Why Need High Performance Culture Every day, Cheetah must run faster than the slowest Gazelle to eat and survive
- 7. Why Need High Performance Culture Every day, Cheetah and Gazelle must run to survive
- 8. Survival In Dynamic Ever Changing Environment volatility, uncertainty, complexity and ambiguity (VUCA) Why Need High Performance Culture
- 9. Performance People Characteristics Why Need High Performance Culture
- 10. • Consistent • Outperformed Benchmark Performance People Characteristics Why Need High Performance Culture
- 11. • Consistent • Outperformed Benchmark Performance • Energized • Confident • Know what to do • Related each other tasks People Characteristics Zzzz.. Interested Motivated Excited Energized Why Need High Performance Culture
- 12. High Performance Culture How to Build
- 13. Vision/ Mission ValuesStrategy Practices Real Results Behavior s Goals Tasks STRATEGIC INFLUENCER CULTURE • Leaders behavior • Employee Selection • Business Environment • External Culture How to Build High Performance Culture
- 14. Clear define Performance Stretch Ta r g e t connect B i g P i c t u r e Promote Transparency Employee Engagement S t o r y Telling Internal Communication Milestone Celebration chosen Culture O w n e r Mentality How to Build High Performance Culture adapted from Torben Rick Key Elements
- 15. Clear define Performance How to Build High Performance Culture Key Elements Define what is Performance and Success for every unit and perspectives in the organization • What is success for Finance? • What is success for Operations? • What is success for Customer Service? • What is success for Marketing? Link the definition success of each into one
- 16. chosen Culture How to Build High Performance Culture Key Elements Align vision – mission and express the preferred values to achieve success Establish the behaviours to support the values and create the culture we want Evaluate current culture • Which behaviour we are happy/unhappy? • Which behaviour we need ? • Which behaviour is actually rewarded? • Which undesired behaviour is actually tolerated?
- 17. How to Build High Performance Culture Key Elements Set the target stretch because Employee tend to achieve it. The more we expect the more they will achieve. As long as they see the target is Reachable The art of stretching target is not to cross the border line between Good Stretch that energize the team with Bad Overstretch that break the team spirit Stretch Ta r g e t
- 18. How to Build High Performance Culture Key Elements Let employee understand what is considered as Important and Excellence at Work. And most importantly What For? So they can understand their role in the Company Success Alignment of personal passion and corporate vision is the best employee motivation. connect B i g P i c t u r e
- 19. How to Build High Performance Culture Key Elements Let employee understand their boundaries to operates and where the company is going so they feel empowered with freedom to decide and act then most often they will make the right choice because they think like the Owner O w n e r Mentality
- 20. How to Build High Performance Culture Key Elements Let the Employees know about more the company situations and directions, to increase sense of belonging. Increasing transparency is a way to increase performance Let employee know the Financial figures, but make sure they trained to understand them, so they can have insight how to affect the number in their work. Focus on Non Financial metrics as well to involve other non financial related employee Promote Transparency
- 21. How to Build High Performance Culture Key Elements Engaged employees put their heart and soul to their jobs. Engaged employees have the energy and excitement to give more than what is required Engaged employees are committed and loyal Employee Engagement
- 22. How to Build High Performance Culture Key Elements Story telling is a powerful tool to drive organizational change and performance improvement. Leader must able to use stories to motivate employee to achieve more than they thought possible S t o r y Telling
- 23. How to Build High Performance Culture Key Elements Communication is critical. At the end of the day, what is perceived, interpreted, and believed by the employees that matters Clear and concise communication is not automatically believable Focus on employees perspectives Internal Communication
- 24. How to Build High Performance Culture Key Elements Change culture is long and hard journey. People can get lost. Make milestone Celebrate every achieve milestones to acknowledges people’s hard work, boost morale and keep the momentum Milestone Celebration
- 25. Clear define Performance Stretch Ta r g e t connect B i g P i c t u r e Promote Transparency Employee Engagement S t o r y Telling Internal Communication Milestone Celebration chosen Culture O w n e r Mentality How to Build High Performance Culture adapted from Torben Rick Key Elements
- 26. Management Behavior Under Pressure High Performance Culture Reward Management
- 27. Management Behavior Under Pressure is the REAL CULTURE perceived by employees High Performance Culture Reward Management
- 28. High Performance Culture Reward Management
- 29. main role of REWARD is to Attract, Motivate, Retain TOP TALENT High Performance Culture Reward Management
- 30. R E W A R D serve as CORPORATE LANGUAGE High Performance Culture Reward Management communicate what company expect from its employee
- 31. 1 2 3 4 5 High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process
- 32. Understand Business Strategy High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process 1 2 3 4 5
- 33. Understand Business Strategy Understand Reward Influencing Factors High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process 1 2 3 4 5
- 34. Understand Business Strategy Understand Reward Influencing Factors Create Good Design High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process 1 2 3 4 5
- 35. Understand Business Strategy Understand Reward Influencing Factors Create Good Design Make Clear & Good Communication High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process 1 2 3 4 5
- 36. Understand Business Strategy Understand Reward Influencing Factors Create Good Design Make Clear & Good Communication Consistent Implementation High Performance Culture Reward Management see my full presentation Increasing Employee Productivity through Well Structured Remuneration http://bit.ly/RemunerationProductive Reward Process 1 2 3 4 5
- 37. IMPLEMENTATION is UNSPOKEN WORD o f c o m p a n y p o l i c y High Performance Culture Reward Management
- 38. Desire Culture High Performance Culture Reward Management Reward Process
- 39. Desire Culture Reward Strategy (as a tool) High Performance Culture Reward Management Reward Process
- 40. Desire Culture Reward Strategy (as a tool) Change Management Process High Performance Culture Reward Management Reward Process
- 41. Desire Culture Reward Strategy (as a tool) Change Management Process Culture Change • Corporate • Nation/Local High Performance Culture Reward Management Reward Process
- 42. High Performance Culture Why Need How to Build Reward Management
- 43. • Understand Capacity to change • Seeing is believing • Communicate in same frequency • Communication is not the same as Engagement • Top Management Commitment is essential Self Reminder Notes
- 44. HR people ROLE in Culture Transformation to High Performance Organization is • be a First Believers • be an Endorser • be a Role Model • be Creative Lesson Learn
- 45. erwin.muniruzaman@outlook.com 0 8 1 1 9 4 2 8 7 0 http://mewarisgagasan.wordpress.com https://id.linkedin.com/in/erwinmuniruzaman