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The Knowledge ManagementThe Knowledge Management
PartnershipPartnership
An initiative of the UN Country Team in
India
™
Solution Exchange – an initiative of the UN Country Team in India
™
 is connecting India’s development community
 and tapping India’s vast knowledge pool
 by creating a common platform
 to address development challenges
For faster, more effective attainment of the
MDGs
The Knowledge Management
Partnership’s “Solution Exchange”
Solution Exchange – an initiative of the UN Country Team in India
™
 by creating “Communities of Practice” (CoPs)
of development practitioners addressing
India’s development challenges
• A“Community of Practice” brings together people
with common interests, goals or passions, so they
can interact as a group and build connections,
familiarity and trust.
• Development practioners are organized around
specific “Practices” within the MDG thematic
areas:
“Solution Exchange” is connecting India’s
development community…
Solution Exchange – an initiative of the UN Country Team in India
™
Active Communities of Practice
Decentralization
Environment: Water &
Environmental Sanitation
Food & Nutrition Security
Gender
Health: Maternal & Child
Health
AIDS
Education
Getting organized for
launching in the future:
Poverty: Work &
Employment
Disaster Management
Poverty: Microfinance
Newly launched:
ICT for Development
Environment: Clean
Technologies
Solution Exchange – an initiative of the UN Country Team in India
™
Over 12,000 subscribers to date (Dec 2007)
Growing steadily (80-100 per week)
From all across the country, and outside
From all organizations – Government,
NGOs, private sector, policy/research
institutes, donors, UN Agencies
…and tapping India’s vast knowledge
pool…
Solution Exchange – an initiative of the UN Country Team in India
™
Membership Profile – Subscribers
1278
1204
1294
1137
2409
117911461160
565
413
0
1000
2000
MCHWES Gen FoodAIDSDecn Ed Emp MFinICTD
SubscriptionsbyCommunity
end-November 2006
Total Subscribers, all Communities
end-November 2006
132198
552
1142
1519
1739
2238
2464
2853
3165
3548
5171
5558
6151
2811
3425
4119
4655
5815
6756
0
1000
2000
3000
4000
5000
6000
7000
Apr05May05Jun05Jul05Aug05Sep05Oct05Nov05Dec05Jan06Feb06Mar06Apr06May06Jun06Jul06Aug06Sep06Oct06Nov06
As of 4 Dec: 7,047 Subcribers to one or
more Community (11,785 Subscriptions)
Solution Exchange – an initiative of the UN Country Team in India
™
Membership Profiles – Balance
Members by Organization Type, all
Communities, end-November 2006
NGO/CBOs
37%
Gov't
15%UN/Others
30%
Institutes
18%
M embers by Region, all
Communities, end-November 2006
North 20%
East 10%
South 23%West 12%
Delhi 27%
Outside
India 8%
Solution Exchange – an initiative of the UN Country Team in India
™
UN Country Team Heads of Agencies are
the Community “Facilitators”:
Drawing on the convening power of the
United Nations
Creating an impartial space for
practitioners to interact
Branding the UN as a source of ideas
…by creating a common platform…
Solution Exchange – an initiative of the UN Country Team in India
™
Typical queries:
Transport in rural areas for obstetric emergencies
Accounting systems for local authorities
Addressing stigma and discrimination for HIV and
AIDS
Minimizing corruption in water service delivery
Promoting organic farming
Social security for unorganized workers
Gender budgeting approaches

…to address development challenges…
Solution Exchange – an initiative of the UN Country Team in India
™
Help!
Help! Help!
Help!
Help!
Help!
Query Service: How it works
1. Member sends the Community a query (day 1)
Moderation
Team
Solution Exchange – an initiative of the UN Country Team in India
™
Try
this
I did
this
Read
this
Contact
her
Desk
Research
Query Service: How it works
2. Community offers Member solutions (days 2-11)
Moderation
Team
Solution Exchange – an initiative of the UN Country Team in India
™
Query Service How it works
3. Consolidated Reply is prepared, sent & archived (day 12)
Cons.
Reply
Thank
you!
To the Solutions
Bank
Moderation
Team
Solution Exchange – an initiative of the UN Country Team in India
™
Practitioners do not have to reinvent the
wheel
Decision-makers get feedback on policies,
plans and programmes
Development interventions have a higher
chance of success
New ideas and learning spread quickly and
multiply
…for faster, more effective attainment of
the MDGs and Five Year Plans.
Solution Exchange – an initiative of the UN Country Team in India
™
Solution Exchange “Services”:
e-Discussion Publication
2. e-
Discussion
Priority topic
3. e-Consultation
Draft plan/
policy/
programme
“For
Comments”
Feedback for
consideration
e-Discussion
(or Query)
Action Group
assignment
Action research;
pilot; strategy;
proposal
4. Action Group
1. Query service
Responses
Consolidated
Reply
Question
Solution Exchange – an initiative of the UN Country Team in India
™
“Knowledge Products” being generated:
 “Consolidated Replies”: 400+
 Fifteen contributors on average
 “E-consultations” on draft plans, policies,
programmes, strategies: 12
 Health & Water Sector Plans (State level);
National AIDS Programme; UNDAF
 “Action Groups” commissioned: 9
 Decentralized planning pilot; Employment
Guarantee Scheme monitoring; Pre-natal sex
determination prevention strategy
Solution Exchange – an initiative of the UN Country Team in India
™
Resource Group
Action Groups
Community of Practice
Facilitator(s) - UN HoA(s)
Support team:
•Resource Person
•Research Associate
Resource Group
Members
Community
Members
Community Organization
www.solutionexchange-un.net.in
™

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Solution exchange presentation_dec_07

  • 1. The Knowledge ManagementThe Knowledge Management PartnershipPartnership An initiative of the UN Country Team in India ™
  • 2. Solution Exchange – an initiative of the UN Country Team in India ™  is connecting India’s development community  and tapping India’s vast knowledge pool  by creating a common platform  to address development challenges For faster, more effective attainment of the MDGs The Knowledge Management Partnership’s “Solution Exchange”
  • 3. Solution Exchange – an initiative of the UN Country Team in India ™  by creating “Communities of Practice” (CoPs) of development practitioners addressing India’s development challenges • A“Community of Practice” brings together people with common interests, goals or passions, so they can interact as a group and build connections, familiarity and trust. • Development practioners are organized around specific “Practices” within the MDG thematic areas: “Solution Exchange” is connecting India’s development community…
  • 4. Solution Exchange – an initiative of the UN Country Team in India ™ Active Communities of Practice Decentralization Environment: Water & Environmental Sanitation Food & Nutrition Security Gender Health: Maternal & Child Health AIDS Education Getting organized for launching in the future: Poverty: Work & Employment Disaster Management Poverty: Microfinance Newly launched: ICT for Development Environment: Clean Technologies
  • 5. Solution Exchange – an initiative of the UN Country Team in India ™ Over 12,000 subscribers to date (Dec 2007) Growing steadily (80-100 per week) From all across the country, and outside From all organizations – Government, NGOs, private sector, policy/research institutes, donors, UN Agencies …and tapping India’s vast knowledge pool…
  • 6. Solution Exchange – an initiative of the UN Country Team in India ™ Membership Profile – Subscribers 1278 1204 1294 1137 2409 117911461160 565 413 0 1000 2000 MCHWES Gen FoodAIDSDecn Ed Emp MFinICTD SubscriptionsbyCommunity end-November 2006 Total Subscribers, all Communities end-November 2006 132198 552 1142 1519 1739 2238 2464 2853 3165 3548 5171 5558 6151 2811 3425 4119 4655 5815 6756 0 1000 2000 3000 4000 5000 6000 7000 Apr05May05Jun05Jul05Aug05Sep05Oct05Nov05Dec05Jan06Feb06Mar06Apr06May06Jun06Jul06Aug06Sep06Oct06Nov06 As of 4 Dec: 7,047 Subcribers to one or more Community (11,785 Subscriptions)
  • 7. Solution Exchange – an initiative of the UN Country Team in India ™ Membership Profiles – Balance Members by Organization Type, all Communities, end-November 2006 NGO/CBOs 37% Gov't 15%UN/Others 30% Institutes 18% M embers by Region, all Communities, end-November 2006 North 20% East 10% South 23%West 12% Delhi 27% Outside India 8%
  • 8. Solution Exchange – an initiative of the UN Country Team in India ™ UN Country Team Heads of Agencies are the Community “Facilitators”: Drawing on the convening power of the United Nations Creating an impartial space for practitioners to interact Branding the UN as a source of ideas …by creating a common platform…
  • 9. Solution Exchange – an initiative of the UN Country Team in India ™ Typical queries: Transport in rural areas for obstetric emergencies Accounting systems for local authorities Addressing stigma and discrimination for HIV and AIDS Minimizing corruption in water service delivery Promoting organic farming Social security for unorganized workers Gender budgeting approaches  …to address development challenges…
  • 10. Solution Exchange – an initiative of the UN Country Team in India ™ Help! Help! Help! Help! Help! Help! Query Service: How it works 1. Member sends the Community a query (day 1) Moderation Team
  • 11. Solution Exchange – an initiative of the UN Country Team in India ™ Try this I did this Read this Contact her Desk Research Query Service: How it works 2. Community offers Member solutions (days 2-11) Moderation Team
  • 12. Solution Exchange – an initiative of the UN Country Team in India ™ Query Service How it works 3. Consolidated Reply is prepared, sent & archived (day 12) Cons. Reply Thank you! To the Solutions Bank Moderation Team
  • 13. Solution Exchange – an initiative of the UN Country Team in India ™ Practitioners do not have to reinvent the wheel Decision-makers get feedback on policies, plans and programmes Development interventions have a higher chance of success New ideas and learning spread quickly and multiply …for faster, more effective attainment of the MDGs and Five Year Plans.
  • 14. Solution Exchange – an initiative of the UN Country Team in India ™ Solution Exchange “Services”: e-Discussion Publication 2. e- Discussion Priority topic 3. e-Consultation Draft plan/ policy/ programme “For Comments” Feedback for consideration e-Discussion (or Query) Action Group assignment Action research; pilot; strategy; proposal 4. Action Group 1. Query service Responses Consolidated Reply Question
  • 15. Solution Exchange – an initiative of the UN Country Team in India ™ “Knowledge Products” being generated:  “Consolidated Replies”: 400+  Fifteen contributors on average  “E-consultations” on draft plans, policies, programmes, strategies: 12  Health & Water Sector Plans (State level); National AIDS Programme; UNDAF  “Action Groups” commissioned: 9  Decentralized planning pilot; Employment Guarantee Scheme monitoring; Pre-natal sex determination prevention strategy
  • 16. Solution Exchange – an initiative of the UN Country Team in India ™ Resource Group Action Groups Community of Practice Facilitator(s) - UN HoA(s) Support team: •Resource Person •Research Associate Resource Group Members Community Members Community Organization

Editor's Notes

  1. <number> A representation of a CoP can look like this… are people comfortable with the term “lurker”?
  2. <number> A representation of a CoP can look like this… are people comfortable with the term “lurker”?
  3. <number> A representation of a CoP can look like this… are people comfortable with the term “lurker”?
  4. <number>
  5. <number>