2011 04 12 (uned) cstracke ude knou innovacion estandarizacion tendencias europeas internacionales aprendizaje enseñanza capacitacion

Quality and Competences in LET

European and international innovation, standardization and trends in LET
@ eMadrid Seminario, Madrid (Spain) 2011‐04‐12

Christian M. Stracke (eLC / University of Duisburg‐Essen, Germany)
Chair CEN TC 353 and ISO‐Convener SC36 for QM & QA

The licence conditions
BY‐NC‐ND 3.0 by Creative Commons

 This work is free to share under the creative commons licence:
"Attribution – Noncommercial – No Derivate 3.0"

 You can copy, distribute and transmit the work under the following
conditions:
1. Attribution –
2. Noncommercial –
3. No derivative works

Licence: Attribution‐Noncommercial‐No Derivative
Some rights reserved, see: http://creativecommons.org/licenses/by‐nc‐nd/3.0/

European and international innovation, standardization and trends in LET @
eMadrid Seminario, Madrid (Spain) 2011‐04‐12
Christian M. Stracke, eLC / University of Duisburg‐Essen ‐ slide 2

Christian M. Stracke
About the author

 Assistant Prof., University of Duisburg‐Essen <www.wip.uni‐due.de>

 Adjunct Prof., Korea National Open University <www.knou.ac.kr>

 Convener of the international ISO standardization committee
QA-LET
SC36 WG5 "Quality Assurance and Descriptive Frameworks"
<www.iso.org/jtc1/sc36>
 Chair of the European standardization committee
CEN/TC 353 "IT for Learning, Education, and Training"
<www.cen.eu/isss/TC_353>
 German E‐Learning Association D‐ELAN: Board of Directors
<www.d-elan.net>
 eLC ‐ European Institute for Learning, Innovation and Cooperation,
Director and Founder, Bonn (Germany) <www.elc-institute.org>

 Expert for: E‐Learning, Quality, Competences, Standardization, HR

University of Duisburg‐Essen
Institute for Computer Science and Business Information Systems

 Essen ‐ Where is it? Just in the center of Europe ...



 Essen ‐ Where is it? Just in the center of Europe ...



What are we doing?
 Online and E‐Learning
 Competence Development
 Workplace‐oriented Learning and Information Sharing
 Didactical Modeling and Learning Design

 International Standardization for LET and HR Standards
 Quality Management and Assurance for LET and HR
 Competence Modelling, Measurement, and Controlling
 E‐Business and Business Integration

 Development co‐operation
 International LET policies and strategies

Agenda

1. The Standardization worldwide

2. The Future

3. The current projects and interim results


The Standardization worldwide


What are

Standards?
"International consensus
and instruments"

Two main challenges
in current standardization:

Interoperability
and
Quality Development

Reference Model for Standards
RFDQ

Types of LET standards
Conceptual
MLR
standards

Access4All
SCORM

Abstraction
Adoption
CP Implementation Level
standards standards

Purposes
From:
Interoperability Quality development
Stracke, Christian M. (2006): "Interoperability and Quality Development in e‐Learning";
in: Proceedings of the Asia‐Europe e‐Learning Colloquy. Seoul (Korea).

Dimension: Entities

From:
Stracke, Christian M. (2006):
"Interoperability and Quality
Development in e‐Learning";
in: Proc. e‐Learning Colloquy. Seoul (Korea).
Dimension: Domains

 Dimension Types:
 Implementation standards
 Conceptual standards
 Level standards

 Dimension Domains:  Dimension Entities:
 Meaning  Learning environment
 Quality  Roles
 Didactics  Methods
 Learning technology  Learning systems
 Learning content  Learning resources
 Context  Practice
From:
Stracke, Christian M. (2006): "Interoperability and Quality Development in e‐Learning";
in: Proceedings of the Asia‐Europe e‐Learning Colloquy. Seoul (Korea).

Standardization Committees and initiatives worldwide
Official standards versus specifications

Inter- only ISO:
IEEE LTSC / IMS /
national
SC36 ADL / AICC / W3C / DC...
http://www.sc36.org

European only CEN: CEN Workshop
Learning Technologies
CEN TC 353
several CWAs
http://www.cen.eu/isss/TC_353

National only NBs, e.g. DIN / AENOR: DIN Workshops
NIA 36 / TC 461 several PAS:
PAS 1032-1/-2, 1068, 1093

Official Standards Specifications

Standardization Committees and initiatives worldwide
Official standards versus specifications

Inter-
national

Formal,
Community,
European
de‐jure Industrial and
Organizational
Specifications
Standards
National

Official Standards Specifications

SC36 = International Standardization
The unique de‐jure standardization organization worldwide

inter- ISO/IEC JTC1 SC36:
national „IT for Learning, Education,
and Training (ITLET)“
http://www.sc36.org

 Leading international standardization organization in the field of
information technologies for learning, education, and training

 Established 2000‐03 in London (UK), current status: 7 WGs and
participation by 41 National Bodies + 25 Liaisons Organizations
(last plenary: USA 2010‐09; next plenary: France 2011‐03)

 More information online:
http://www.iso.org/jtc1/sc36 or:
http://www.sc36.org

Current main activities in SC36 (update from last month)
International ISO standards for improving LET

 ISO/IEC 19796‐1: RFDQ – unique Quality Standard worldwide,
other parts: Methods & metrics (2009), Quality Model (soon)

 ISO/IEC 19788: MLR – Metadata for Learning Resources, also Multi‐
part standard, compliant with DC, Part 1 published now

 ISO/IEC 20006: Information Model for Competency – 3 Parts with
General framework & information model for competency

 ISO/IEC 29163 (SCORM): Combination (4 Parts) of several
specifications for Learning Management Systems & Objects

 ISO/IEC 12785 (CP): Content Packaging (3 Parts) – Aggregation of
Learning Objects

1. ISO Quality standard:

ISO/IEC 19796‐1 "RFDQ"
adapted & used worldwide!


RFDQ (ISO/IEC 19796‐1): The ISO quality standard for LET
What is the quality standard about?

 Unique ISO standard for quality management
in learning, education and training (LET)
QA-LET
 Reference Process Model for providers, http://www.iso.org/jtc1/sc36
producers, customers and all users http://www.sc36.org
developed by SC36 WG5

 Process, product and potential orientation with international consensus
and acceptance: Adopted as EN + in many countries!

 Covering all processes of learning projects and opportunities


RFDQ: The Reference Process Model
EN ISO/IEC 19796‐1 and PAS 1032‐1
Needs Framework Conception / Development / Learning Process Evaluation /
Implementation
Analysis Analysis Design Production / Realization Optimization

Initiation Analysis of the Learning objectives Content realization Testing of learning Administration Planning
external context Concept for resources
Stakeholder contents Design realization Activities Realization
identification Analysis of staff Didactical concept/ Adaptation of
resources methods Media realization learning resources Review of Analysis
Definition of Roles and competencies levels
objectives Analysis of target activities Technical Activation of learning Optimization /
groups realization resources improvement
Organizational
Demand analysis concept
Analysis of the Maintenance Organization of use
Technical concept
institutional and
organizational Concept for media Technical
context and interaction infrastructure
design
Time and budget Media Concept
planning Communication
concept
Environment
Concept for tests
analysis and evaluation
Concept for
maintenance


RFDQ: Quality Profiles of the Reference Process Model
How to use: Building Quality Profiles
Needs Framework Conception / Development / Learning Process Evaluation /
Implementation
Analysis Analysis Design Production / Realization Optimization

Initiation Analysis of the Learning objectives Content realization Testing of learning Administration Planning
external context Concept for resources
Stakeholder contents Design realization Activities Realization
identification Analysis of staff Didactical concept/ Adaptation of
resources methods Media realization learning resources Review of Analysis
Definition of Roles and competencies levels
objectives Analysis of target activities Technical Activation of learning Optimization /
groups realization resources improvement
Organizational
Demand analysis concept
Analysis of the Maintenance Organization of use
Technical concept
institutional and
organizational Concept for media Technical
context and interaction infrastructure
design
Time and budget Media Concept
planning Communication
concept
Environment
Concept for tests
analysis and evaluation
Concept for
maintenance


RFDQ: The information model for the description
How to use the reference process model

ID Category Process Description Relation

Initiation of an educational project; description of necessity
NA.1 Needs Analysis Initiation FA.4
or demand for learning / education / training

Sub-process(es) /  Identification of demands and requirements
Sub-aspects  Identification of necessities
Description and indication of the processes goals and aims
Objective
Needs for teaching
Methods of marketing research, trend analysis, need analysis, interviews, balanced scorecard,
Method
skill gap analysis, assessments, work place analysis, auditing
Result Definition and documentation of the needs, necessities, and demands (for learning / education / training)
Final user
Actors Education and training manager
Experts in education and training

Metrics / Criteria Review of description validity

Standards ISO 900x:2000; ANSI/PMI 99-001-2000 5.1 Initiation

Annotation / Example


RFDQ: The information model for the description
How to use the reference process model: Adaptation

ID Category Process Description Relation

Initiation of an educational project; description of necessity
NA.1 Needs Analysis Initiation FA.4
or demand for learning / education / training

Sub-process(es) /  Identification of demands and requirements
Sub-aspects  Identification of necessities
Description and indication of the processes goals and aims
Objective
Needs for teaching
Methods of marketing research, trend analysis, need analysis, interviews, balanced scorecard,
Method
skill gap analysis, assessments, work place analysis, auditing
Result Definition and documentation of the needs, necessities, and demands (for learning / education / training)
Final user
Actors Education and training manager
Experts in education and training

Metrics / Criteria Review of description validity

Standards ISO 900x:2000; ANSI/PMI 99-001-2000 5.1 Initiation

Annotation / Example


Harmonization ‐ The next steps within SC36 WG5
The schedule for quality standards development
Part 2

Harmonized Quality Model

Integration Part 1 Integration

Reference Process Model

Application Adaptation

Good Implemen‐
Part 3

Part 4

Methods and Metrics Practice tation
Cases Guide

New Metadata standard:

ISO/IEC 19788‐1 "MLR"
approved and published now!


MLR (ISO/IEC 19788‐1): The ISO metadata standard for LET
What is the interoperability standard about?

 Unique ISO standard for metadata to be used
in all IT systems and branches by adaptations

 Metadata for Learning Resources (MLR): http://www.iso.org/jtc1/sc36
Multi‐part standards based on rules sets and http://www.sc36.org
templates, developed by SC36 WG4

 Based on Dublin Core (100% compliant)
to keep international consensus and acceptance

 Covering all kinds of resources by application profiles following rule sets,
the concept of unique identifiers and templates


ISO/IEC 19788‐1 MLR


MLR Data Element Specification
Example 1:


MLR Data Element Specification
Example 2:

Example 3:
(RDF)


MLR
(Slide by Gilles Gauthier:
SC36 WG4 Convener)


MLR
SC36 WG4 Convener)


CEN TC 353 = European standardization
The unique de‐jure standardization organization in Europe

European CEN/TC 353:
„ICT for Learning,
Education, and Training“

 The European de‐jure standardization organization in the field of ICT
for learning, education, and training
 EN Standards: Obligation to use within European Union

 Established 2007, first meeting 2007‐05 in Milan (Italy), current status:
participation by 30 National Delegations + >60 experts,
(last meeting: Helsinki 2010‐10‐06, next meeting: Madrid 2011‐04‐12)

 More information online:

Why a European Norm (EN)?

1. A European Norm (EN) withdraws
automatically all national standards/norms
and has to be applied across whole Europe

2. EN = Excellent instrument for
best dissemination and exploitation
in European countries

Summary of main activities in CEN TC 353
Standards on ICT for Learning, Education and Training

 EN ISO/IEC 19796‐1: The first EN Quality Standard for ITLET including
the reference process model "RFDQ"
(published 2009, ISO adaptation, continuation in four parts)

 MLO‐AD "Metadata for Learning Opportunities ‐ Advertising":
First part of multi‐part standard for Metadata, compatible to DC, MLR,
CDM, XCRI and PAS 1068 (published in 2010)

 ELM "European Learner Mobility":
First parts of multi‐part Framework for the harmonization of
European Policies (EQF, Europass, ECTS, ECVET),
first for Diploma & Certificate Supplements + Credits (in 2010)

 CEF "Curriculum Exchange Format":
Information model & vocabulary bank for Curricula exchange


Curriculum Exchange Format (CEF)

EN 15943: Developed & approved by CEN TC 353

Enquiry successfully passed (27 votes: only 1 "No")
and all comments resolved during BRM

First European standard for exchanging information
about curricula, independent of any IT system/binding,
based on Zthes, compliant with SKOS + others, too



European Metadata for Learning
Opportunities – Advertising (MLO‐AD)

Enquiry successfully passed (26 votes: 0 "No" vote) and
all comments resolved during BRM

The European metadata standard for advertisement of
learning opportunities for better comparability and
decision making, first part of a multi‐part standard



European Metadata for Learning
Opportunities – Advertising (MLO‐AD)


European Learner Mobility (ELM) <www.cen.eu/isss/TC_353>


Enquiry successfully passed (27 votes: only 1 "No")
and all comments resolved during BRM

The European standard for learning opportunities with
the European Learner Mobility Achievement Information
(EuroLMAI) for a generic model, based on the European
policy Europass, first part of a multi‐part standard
to adopt and harmonize European policies + practices

European Learner Mobility (ELM)


European Learner Mobility
Achievement Information (EuroLMAI)


Europass DS Application Profile in ELM


ELM =
European Learning Mobility
1. ELMAI = EN 15981
for Learning Opportunities

2. InLOC = ELM 2.0
for Competence Data Models

European Learner Mobility 2.0 (ELM)


The Future


ISO/IEC 20006
Multi‐part ISO standard by SC36:
Part 1: Competency General Framework
and Information Model
Part 2: Proficiency information level
Part 3: Guidelines for the Aggregation of
Competency Information and Data

ELM =
European Learning Mobility
1. ELMAI = EN 15981
for Learning Opportunities

2. InLOC = ELM 2.0
for Competence Data Models

Our long‐term aim:
European Norms (EN)
1. for Competence Modelling and
2. for quality certification &
accreditation

Let us collaborate
on standardization!
Towards best support and benefits
for quality development
and interoperability!

QLET: Quality and Standards in LET ‐ http://www.qualitydevelopment.eu


References for further information and literature

 Stracke, Christian M. (2010): "Quality development and standards in
learning, education, and training: adaptation model and guidelines for
implementations"; in: Информатизация образования и науки [=
Информике (Informika), ISSN 2073‐7572]; Vol. 7 (3), 2010. Moscow
(Russian Federation), S.136‐146.
 Stracke, Christian M. (2010): "Quality and Standards in Learning,
Education, and Training: The Adaptation Model IDEA for the
Introduction of Quality Development"; in: Proceedings of the
International Conference on the Past and Future of e‐Learning
Standards. Tokyo (Japan).
 Stracke, Christian M. (2009): "Quality Development and Standards in e‐
Learning: Benefits and Guidelines for Implementations"; in:
Proceedings of the ASEM Lifelong Learning Conference: e‐Learning and
Workplace Learning. Bangkok (Thailand); online available at:
http://www.qed‐info.de/downloads

References for further information and literature

 Stracke, Christian M. (2007): "Quality Standards for Quality
Development in e‐Learning: Adoption, Implementation, and Adaptation
of ISO/IEC 19796‐1"; online available at: http://www.qed‐
info.de/downloads
 Stracke, Christian M./ Hildebrandt, Barbara (2007): "Quality
Development and Quality Standards in e‐Learning: Adoption,
Implementation, and Adaptation"; in: Proceedings of World Conference
on Educational Multimedia, Hypermedia and Telecommunication 2007
[= EdMedia 2007]; Chesapeake, VA: AACE, 4158‐4165.
 Stracke, Christian M. (2006): "Interoperability and Quality Development
in e‐Learning: Overview and Reference Model for e‐Learning
Standards"; in: Proceedings of the Asia‐Europe e‐Learning Colloquy.
Seoul (Korea); online available at: http://www.qed‐info.de/downloads


Thank you very much for your attention!
Your Questions?

 Contact:

Christian M. Stracke
christian.stracke@icb.uni‐due.de

ISO Convener SC36 WG5 for QM <www.sc36.org>
Chair CEN TC 353 "ICT for LET" <www.cen.eu/isss/TC_353>

HR, E‐Learning, Quality and Competence Development
University of Duisburg‐Essen, Germany


The current projects and interim results


Projects
for Competence Modelling:
1. WACOM www.wacom‐project.eu

2. eCOTOOL www.ecompetence.eu

3. COMPAT www.compategov.eu

& for Quality Certification:
4. Q‐Cert‐VET
www.learning‐certification.eu

PAS 1093

The Reference Model
for Competence Modelling

PAS 1093: The Reference Framework for Competence Modelling
The Competence Model: Central for the competence management


The Water Competence Model

Competence Modelling for the Water Sector

WACOM ‐ Overview
• WACOM = WAter COmpetences Model

• Executive summary in one sentence:
WACOM establishes the first competence
model for the water management (WCM) to
be applied and validated for the management
of waste water treatment plants and
subsequently be transferred to other fields of
the water sector as well as to other branches.


WACOM ‐ Overview
• WACOM = WAter COmpetences Model
• The European project for water competences
supported by the European Commission
• 7 partners from 4 countries (DE, GR, RO, HU),
coordinator: University of Duisburg‐Essen

• Start in October 2009: Your contribution and
influence is possible now and most welcome!

THE STORY IN BRIEF

+ + WACOM
PAS 1093 EQF

WCM: The Competence Model for the water sector


WACOM – First outcomes
First draft of WCM –
The WACOM Water Competence Model:
• Development of first outline and structure for
the WAter COmpetences Model (WACOM)
• Templates for:
1. Competence descriptions
2. Job profiles
3. Organizational Competence Model & profiles

WACOM – Current status
First final draft of WCM –
The WACOM Water Competence Model:
• Development of first outline and structure for
the WAter COmpetences Model (WACOM)

• Public consultation will start now!
• Any interested party (organizations & experts)
are invited to give feedback and comments!

WACOM – Current status
All main results are already summarized &
published on www.wacom‐project.eu

Next steps:
• Refinement and optimization of Water
Competence Model (WCM) on feedback
• Pilot testing on Waste Water Treatment Plants
• Establishment of Advisory Board

Competence Hierarchies
Skills
Knowledge

General
C1 C4
C2
C3

C5
C6
Specific


Activities _

Levels of
_
_
Level _

_ A1 _
_
_
_ _ _

Competence Competence 1
_
_
_
A
A2
_
_
_
_
_
_
(C1)
Models
_
_ _
_
_ _
_
_ A3 _
_
_
_

_ A4
_
_
_
Competence 2 A1
_
(C2) _
_
_ A5


Categories of Competences

• Key Competences (by EC)

• Key Water Competences

• Specific (job) competences


Categories and elements of
Competence Models

• Levels (e.g. EQF)

• Organizational structures


Competences based on the WACOM
Water Competence Model (WCM)


Job profiles based on the WACOM
Water Competence Model (WCM)


WACOM – European Conferences
4th European Conference INES
"Innovations in the Environmental Sector (INES):
Competence Models, E‐Learning, Social Communities"
Call for Papers published on www.learning‐innovations.eu

Final European Conference of WACOM
"Competence Modelling for the Water Sector"
Call for Papers published on www.wacom‐project.eu

Conjuncted Conferences on 2011‐09‐21 in Brussels

eCOTOOL
for standardized

Competence Models

Developing and Harmonizing a
Skills and Competence Standard

Integration of e‐competences
into European policies

eCOTOOL ‐ Overview
• eCOTOOL = e‐COmpetences TOOLs

• Executive summary in one sentence:
The overall objective of eCOTOOL is to improve
the development, exchange, and maintenance of
VET certificates and their accessibility and
transparency by developing the eCOTOOL
Competence Model for harmonizing Europass
with other European instruments (EQF, ECVET).

eCOTOOL ‐ Overview
• eCOTOOL = e‐COmpetences TOOLs
• The European project for the integration of
competences in EU policies (Europass, ECVET,
EQF) supported by the European Commission
• 10 partners from 6 countries (DE, GR, CZ, SI, IT,
UK), coordinator: University of Duisburg‐Essen

• Your contribution and influence is most welcome!

THE STORY IN BRIEF
Europass Certificate Supplement

+ + + ECVET + eCOTOOL

PAS 1093 EQF

1. Generic Competence Model for EU policies, enterprises + VET
2. Application Profile for Europass CS + Web‐based eco‐tools


eCOTOOL – First outcomes
• Survey on European usage of Europass
Certificate Supplement (CS): Huge differences
• National Workshops (in CZ, DE, IT, GR + SL) for
identification of VET stakeholder needs
• Internal workshop with European Commission
• Presentation and discussion on eCOTOOL at
annual meeting of National Europass Centers
• Collaboration also for pilot testing planned

eCOTOOL – First outcomes
• Internal workshop with European Commission
• Participation by all relevant 5 Directorates Generals:
– DG Education and Culture (EAC)
– DG Enterprise and Industry (ENTR)
– DG Information Society and Media (INFSO)
– DG Employment, Social Affairs and Equal Opportunities
(EMPL)
– DG Internal Market and Services (MARKT)
• Open and lively discussion on concept, struture and
terms for competence model
• Final minutes under approval now
• Continuation & 2nd meeting planned for spring

eCOTOOL – Current status
• Reports from five National Workshops for
identification and analysis of VET stakeholder
needs and demands (in CZ, DE, IT, GR and SL)
• Survey on European usage of Europass
Certificate Supplement (CS) available now
• First draft of application profile of eCOTOOL
competence model for Europass Certificate
Supplement (CS) and of web‐based tools:
Invitation to join pilot testing!


Competence Modelling
for Public Services

Integration of competence models
into European e‐Government

COMPAT eGOV:
Competence Modelling
for the Public Sector
and eGovernment
European projects for quality, competence models and standards in LET
44th Meeting of CEN WS Learning Technologies, 2011‐04‐11, Madrid, Spain

COMPAT – Main focus

Qualification Framework
for the Public Sector &
servants’ competences
on eGovernment services

COMPAT – Further focus
‐ Training Content Adaptation
‐ Validation and Pilot Testing
‐ Dissemination & Exploitation

http://www.compategov.eu

Certification and Accreditation
for Learning Quality

Integration of Quality Certificate
into European LET and E‐Learning

Q‐Cert‐VET:
Quality Certification
for Vocational Education
and Training (VET)

Q‐Cert‐VET – Main focus

Development of Portuguese
Standard and Accreditation
for LET and E‐Learning
towards CEN certification

Q‐Cert‐VET – Main outcomes
‐ QCL: Quality Certification for
Learning, Education and Training
‐ Portuguese standard based on QCL
‐ Accreditation of QCL and its scheme
‐ QCEL: Quality Certification for
E‐Learning (adapted from QCL)

Q‐Cert‐VET:
Input for standardization
InLOC (CEN) ISO/IEC 19796

QA-LET
http://www.iso.org/jtc1/sc36
http://www.cen.eu/isss/TC_353 http://www.sc36.org


2011 04 12 (uned) cstracke ude knou innovacion estandarizacion tendencias europeas internacionales aprendizaje enseñanza capacitacion

Recomendados

Recomendados

Mais conteúdo relacionado

Semelhante a 2011 04 12 (uned) cstracke ude knou innovacion estandarizacion tendencias europeas internacionales aprendizaje enseñanza capacitacion

Semelhante a 2011 04 12 (uned) cstracke ude knou innovacion estandarizacion tendencias europeas internacionales aprendizaje enseñanza capacitacion (20)

Mais de eMadrid network

Mais de eMadrid network (20)

Último

Último (20)

2011 04 12 (uned) cstracke ude knou innovacion estandarizacion tendencias europeas internacionales aprendizaje enseñanza capacitacion