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1. Increase Attendance ( get
different name)
Increase Attendance to Educational Events through Successful Marketing
July 17, 2013
Elsa Velasco
Society of Exploration Geophysicists
Follow us on Twitter! #CESSE2013
Increase Attendance to Educational EventsIncrease Attendance to Educational Events
Through Successful MarketingThrough Successful Marketing
Elsa E. Velasco
Society of Exploration Geophysicists
July, 2013
2. A Story with Homework
Goal: To Understand Who, How and When
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Marketing Activities
Aligned With Strategy,
Works
“Value Drives Attendee Attendance”
3. Session Objectives
• How Do We Get More People to Attend Our Educational
Session?
• Use a Stagegate®
– Like Process to Establish Critical
Marketing & Communication Components
• Identify, Confirm, Develop & Execute
• Align Strategies, Tactics & Tools (Online & Offline) with
Stagegate®
Process
• *The Importance of Reading Disclaimers
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4. How Do I Get More People?
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Identify Concept Statement / Value
Confirm Market / Value and Product
Develop Ideal Audience Picture
Execute Tactics Timing and Logistics
1st
I Exer
5. First Stage: Identify the Offering
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Event / Offering Logistics
Name of Event
Date
Time
Location
Must Haves
Existing Beta
Product
Known Partially Known
Audience
Known Partially Known
Access
2nd
graph
7. Second Stage: Confirm (cont’d)
• Product
• Strategy
• Define Value-Benefit
(clear and sustainable)
• Tactics*
• Competitive Benchmarking
• Price Testing
• Gap Analysis
• Dig until you find the emotional
selling
• Worksheet ESP
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* assuming at least a partially known audience
ESP wkstProd.Val?Qual
8. Product Value Analysis
• Features & Benefits
• Cost
• Emotion
• Functionality
• Informational /
Digital or Physical
Product Characteristics
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9. Market Value Analysis (Still Second
Stage)
• Competitive
• Virtual or Physical
• Exchange – Goods
& Services
• Supply / Demand
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Market Characteristics
Strat/Tact
10. Second Stage: Confirm (cont’d)
• Market
• Strategy
• Is there a Market?
• Is There Money Being Spent on This?
• Is there 3rd Party Validation?
• Tactics
• Google
• Amazon
• Bing
• Research White Papers, Industry Trends,
Trade News
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11. Is There A Market?
• Is there a significant volume of interest?
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12. Tools
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Is there a Market for
This Product?
Online Tool
13. Online Tools
• Tool #1: Google Keyword Planner
• Provides keyword search density per unit time
• “Lots of searches, lots of interest” Half of the “is
there a market” question answered
• Tool #2: Google CPC - Cost Per Click
• Tool #3: Google Trends
• Offers long terms historical and future market
trends based on keyword search volume
• Third party validation
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16. Offline Tools
• One on One
• Journals
• Interviewing Ad Agencies
• Tuition Money
• Trade Show
• Websites, Associated Traffic
• Media
• Local Chamber
• Survey
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17. • Provides $$ / click
• Online
• Keyword Planner CPC
• Offline tools
• paid programs (tuition)
• Trade shows
• Publications
• Advertising Agencies
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Is There Money Being Spent in This
Space?
Keyw Pla CPC
18. Follow us on Twitter! #CESSE2013
Google Keyword Planner (CPC)
3rd
par val
19. Does this have Third Party Validation?
• Savvy Customer- information
overload
• Third Party Validation
• Google search, white papers
• Communities
• Industry
• Organizations / Associations
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20. Is it Long Term?
• Fad v. Trend
• Google Trends
• Sustainable?
• This is a
snapshot. Tons
of others.
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21. CNG Trends & Forecast
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22. Stage 3: Develop
• Audience
• Who do I want to attract?
• How does my target audience communicate?
• Media of preference?
• Match Channels of Communication -Target Market
• Characteristics of target market
• unique
• interesting
• distinctive
• intriguing
• engaging
• provocative
• stimulating
• helpful
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24. Develop- When & How to Communicate
• When to communicate
• Time of event and when to deploy contacts
• Tool: autoresponder
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28. Execution
• Why YOU Need to
Come!
• CAST THE VISION
• Where Marketing
Transitions to
Increased Attendance
• Value Proposition is
Created Here
• Message is Distributed
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29. Now You Know….
• How We Can Get More People to Attend Our Educational
Session
• Use a Stagegate®
–Like Process to Establish Critical
Marketing & Communication Components
• Identify, Confirm, Develop & Execute
• Align Strategies, Tactics & Tools (Online & Offline) with
Stagegate®
Process
• And just in case,
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30. The Importance of Reading
Disclaimers
This product is meant for educational purposes only. Any resemblance to real persons, living or dead is purely coincidental. Void where
prohibited. Some assembly required. Images belong to incredibly smart people, smarter than me. List each check separately by bank
number. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied.
Beware of Dog. Cat is not trustworthy either. Do not use while operating a motor vehicle or heavy equipment. Postage will be paid by
addressee. Subject to approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some viewers.
Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18 years of age. This
material may or may not be all mine. Shading within a garment may occur. Use only in well-ventilated area. Keep away from fire or
flame. Replace with same type. Approved for veterans. Booths for two or more. Check here if tax deductible. Some equipment shown is
optional. Price does not include taxes. No Canadian coins. Not recommended for children. If condition persists, consult your physician.
No user-serviceable parts inside. Freshest if eaten before date on carton. Subject to change without notice. Times approximate.
Simulated picture. No postage necessary if mailed in the United States. Breaking seal constitutes acceptance of agreement. For off-road
use only. As seen on TV. One size fits all. Many suitcases look alike. Contains a substantial amount of non-tobacco ingredients. Colors
may, in time, fade. We have sent the forms which seem to be right for you. Slippery when wet. For office use only. Not affiliated with the
American Red Cross. Drop in any mailbox. Edited for television. Keep cool; process promptly. Post office will not deliver without
postage. List was current at time of printing. Return to sender, no forwarding order on file, unable to forward. Not responsible for direct,
indirect, incidental or consequential damages resulting from any defect, error or failure to perform. At participating locations only. Not
Justin Bieber. Penalty for private use. See label for sequence. Substantial penalty for early withdrawal. Do not write below this line.
Falling rock. Lost ticket pays maximum rate. Your cancelled check is your receipt. Add toner. Place stamp here. Avoid contact with skin.
Sanitized for your protection. Be sure each item is properly endorsed. Sign here without admitting guilt. Slightly higher west of the
Mississippi. Employees and their families are not eligible. ontestants have been briefed on some questions before the show. Limited
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solicitors. No alcohol, dogs, or horses. Restaurant package, not for resale. List at least two alternate dates. First pull up, then pull down.
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This supersedes all previous notices.
Now Go Get ‘em!
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31. Follow us on Twitter! #CESSE2013
evelasco@seg.org
Facebook / LinkedIn (Elsa Velasco)
Many other cool sites upon request
Notas do Editor
Not conference self promotion- marketing w/ purpose. Engage with attendee and show how this is about him/her You want t have as many attendees as possible. Sometimes, sometimes you just want a very exclusive event to give a sense of exclusive membership only and heighten the perceived value. The more peope you have at your meeting, the more exposure your sponsors receive, the more value attendees derive from networking and the more your revenu generationA savvy customer is a powerful customer Marketing activities aligned with strategies really works
Stagegate what is it and why am I using it?Does value drive Attendance? Value as….
Concept One sentences explaining how your program/product meets an existing or emerging unmet need What are you selling? Fcats. Figures and EMOTION Emotion/ExperienceSelling Emotion/ Experience- benefit obtained as a result of your product Audience: To connect with the right emotion, what are teh emotions that drive them? 9 out of 10 you already know your audience (geophysicists) Unknown audience? Targeting Psycographics
The only way to increase attendance is by understanding value and relaying this value to teh customer
How is a market determined? Just by interest? No, interest plus money being spent Verified by BBB UL on electrical cable
Provides $$ / click that people who are searching this keyword term are willing to pay to advertise their product / program The more $$ / click, the more $$ being spent in this space (ie. advertisers DO NOT spend money where there is not return) Online- Keyword Planner CPC (you find out what the unmet need through Keyword search Offline tools: paid programs (tuition) offering your product? Are there trade shows , tarde journals, publications around this? (PR, Advertising Agencies ask them)
this?Online and Offline Survey, one on one, phone, Keyword Planner/Google Trends/ Online and Offline Snapshot of Keyword Planner Tools to find out (mention online /offline options. These two marketing channels have their own tools to determine the market place
Who do I want to attract? and How does He / She How does communicate How does my target audience communicate? Media of preference?Characteristics of target market Optimum Channels of Communication per Target Market unique interesting distinctive intriguing engaging provocative stimulating helpful Offline: Invitations, one on One, Champions connecting with peers, mail, radio, events Online: Homepage- social Media Tool: Demographics and Psycographics So we can tailor our marketing efforts to what is congruent with the target audience and their prefered ways of communicating Exercise? Give them an event and ask them to fill out the demographics/ psycographics for it
Identify mkt- now psycho/ demo Who & How Identify hierarchy member A, B, C. Using the Pareto Principle, or the 80/20 rule, you generally receive 80% of your revenue from 20% of your member/customer base. Not all members/customers are equal and it’s important to acknowledge that they are different. Like most organizations, you have more than one ‘type’ of member/customer and you can separate them into different groups. Demographics, Psycographics & Traffic pattern to understand you audience better Consider using demographic and psycho-graphic variables to further differentiate your members/customers groups. Demographic variables are easier to define and obtainable from market research sources. They include size of company, number of years in business, industry, age, gender, etc. Psycho-graphic variables are about values, buying preferences and patterns, but are much harder to define. Samples of both types of variables are listed below and you may think of others that are important to you and not listed. Sample demographics/ psychographics Member A, Member B, Member C
One of the most common mistakes businesses make when planning a marketing seminar is in the scheduling. Consider your guests and any events which may interfere with their attendance. Holidays are obviously a barrier to getting a good turn out for your event, but so are major sporting events, community functions and regional celebrations. Often business owners will schedule their seminars on the weekends, forgetting to consider that their guests will have family activities planned that make take precedence over a marketing meeting. When scheduling your next seminar, consider the availability of your guests, and plan for their needs not your convenience. Timing Your Invitations and Announcements Whether you send a formal letter or an e-mail, the timing of your seminar announcement is critical. The natural inclination is to notify guests as early as possible about an upcoming seminar so they can mark their calendars and plan accordingly. Often, businesses will send out invitations up to three months ahead of the event, hoping to ensure the maximum attendance. But seminars aren’t like weekend long trade shows, and your guests do not need that much lead time to prepare. A short seminar can get lost in the shuffle as clients become absorbed with other business. Cut the lead time, and send out your announcements three or four weeks in advance.
One of the most common mistakes businesses make when planning a marketing seminar is in the scheduling. Consider your guests and any events which may interfere with their attendance. Holidays are obviously a barrier to getting a good turn out for your event, but so are major sporting events, community functions and regional celebrations. Often business owners will schedule their seminars on the weekends, forgetting to consider that their guests will have family activities planned that make take precedence over a marketing meeting. When scheduling your next seminar, consider the availability of your guests, and plan for their needs not your convenience. Timing Your Invitations and Announcements Whether you send a formal letter or an e-mail, the timing of your seminar announcement is critical. The natural inclination is to notify guests as early as possible about an upcoming seminar so they can mark their calendars and plan accordingly. Often, businesses will send out invitations up to three months ahead of the event, hoping to ensure the maximum attendance. But seminars aren’t like weekend long trade shows, and your guests do not need that much lead time to prepare. A short seminar can get lost in the shuffle as clients become absorbed with other business. Cut the lead time, and send out your announcements three or four weeks in advance.
One of the most common mistakes businesses make when planning a marketing seminar is in the scheduling. Consider your guests and any events which may interfere with their attendance. Holidays are obviously a barrier to getting a good turn out for your event, but so are major sporting events, community functions and regional celebrations. Often business owners will schedule their seminars on the weekends, forgetting to consider that their guests will have family activities planned that make take precedence over a marketing meeting. When scheduling your next seminar, consider the availability of your guests, and plan for their needs not your convenience. Timing Your Invitations and Announcements Whether you send a formal letter or an e-mail, the timing of your seminar announcement is critical. The natural inclination is to notify guests as early as possible about an upcoming seminar so they can mark their calendars and plan accordingly. Often, businesses will send out invitations up to three months ahead of the event, hoping to ensure the maximum attendance. But seminars aren’t like weekend long trade shows, and your guests do not need that much lead time to prepare. A short seminar can get lost in the shuffle as clients become absorbed with other business. Cut the lead time, and send out your announcements three or four weeks in advance.
One of the most common mistakes businesses make when planning a marketing seminar is in the scheduling. Consider your guests and any events which may interfere with their attendance. Holidays are obviously a barrier to getting a good turn out for your event, but so are major sporting events, community functions and regional celebrations. Often business owners will schedule their seminars on the weekends, forgetting to consider that their guests will have family activities planned that make take precedence over a marketing meeting. When scheduling your next seminar, consider the availability of your guests, and plan for their needs not your convenience. Timing Your Invitations and Announcements Whether you send a formal letter or an e-mail, the timing of your seminar announcement is critical. The natural inclination is to notify guests as early as possible about an upcoming seminar so they can mark their calendars and plan accordingly. Often, businesses will send out invitations up to three months ahead of the event, hoping to ensure the maximum attendance. But seminars aren’t like weekend long trade shows, and your guests do not need that much lead time to prepare. A short seminar can get lost in the shuffle as clients become absorbed with other business. Cut the lead time, and send out your announcements three or four weeks in advance.
What is the problem that the proghram is tryng to solve? Is what you are presenting fillilng that unmet need? Who needs what and why EXERCISE: develop a concept statemnet one sentence how your idea meets an exiusting or emerging unmet need