1. Leading teams in the
Age of Agile
Presentation #6 out of 12,345,902
Elad Sofer
Agile coach
co-founder @ practical-agile
twitter: @eladsof
email: elad@practical-agile.com
blog: www.thescrumster.com - It’s in Hebrew ;)
24. Analyze your problems
using the responsibility
process.
10 9 8 7 6 5 4 3 2 1
• In what stage are you?
• What would be the responsible thing to do?
25.
26. For each stage:
• Find ways to keep the team in the stage
• Find ways to advance the team to the next stage.
• Find ways to move the team to the previous stage
7 6 5 4 3 2 1
29. Find a partner.
(Choose who is A and who is B)
<A> shares with <B> a (new) problem with a colleague
role play: <B> gives feedback to <A>
(<A> acts as the colleague, <B> acts as <A>)
4 3 2 15
30. Find a partner.
(Choose who is A and who is B)
<A> shares with <B> a (new) problem with a colleague
role play: <B> gives feedback to <A>
(<A> acts as the colleague, <B> acts as <A>)
Switch roles
4 3 2 15
31. Effective feedback
Pre-Conditions:!
You Have accurate data
You care about the person
Your goal is improvement (Double check)
!
Guidelines:!
Give feedback frequently
Be prepared.
Speak for yourself
Use I language.
straight to the point.
32. Giving effective feedback
Set the Stage!
make sure the person is in a state to receive feedback
!
Describe the behavior or result!
Be specific, accurate, speak from experience, validate
facts
!
State the impact!
The impact should be a real one, the painful the better
!
Make a request!
Specific, accurate, leave room for other suggestion
33. Repeat the exercise using
the model
prepare your feedback.
Give it & Reflect with your partner
Switch
6 5 2 1347
Set the stage - Describe the behaviour
state the impact - make a request
34. Be at the right state!
If the time is not right, express it, offer alternative
Actively listen, do not judge!
Conquer you ego, Listen, Ask for clarifications
UnderstandEmpathize with the impact!
Show real Empathy, understand the impact, see the other
side
Suggest a solution Ask for help!
Be honest, even if you don’t think this is a problem.
Receiving effective feedback
40. 3 2 1
From 1 to 5 (1 - often , 5 - seldom):
How do i deal with conflict ?
Competition - Avoidance - Surrender -
Compromising - Collaborating
Reflect with yourself about the score
41. 3 2 1
For each conflict type describe at least
one situation that it should be used.
Competition - Avoidance - Surrender -
Compromising - Collaborating
Reflect with yourself about the score
5 4
47. You don't see the
world very clearly!
You feel that one
listens to you.!
Fragile, you break
easily.
People now notice
you.!
You have a better
picture of how the
world works.!
People don’t always
understand what
you mean.!
You still have a lot
to learn and you fail
often.
You have learned
a lot and gained
experience.!
You have more
knowledge.!
You are able to
influence your
environment.!
It is now time to
start hatching
more eggs.