SlideShare a Scribd company logo
1 of 9
McShib
6th March 2012
     Edinburgh
UK federation today
 890 members, 1330 entities and growing
 The largest education and research Access
  Management Federation in the world
 Membership and entity registration is free to
  HE & FE and to service providers
 Funded by JISC
Who are we?
 Kelley Campbell
 Steve Glover
 Gary Gray
 Sara Hopkins
 Alex Stuart
What do we do?
 Metadata update requests
 New entity registrations
 Installation and configuration support
 Metadata signing and publishing
 Shibboleth support
 Hosting of web servers with metadata
  and Discovery Service
Common questions
 How to configure the IdP to release
  specific attributes.
 A user reports a problem logging into a
  resource. The helpdesk then follows this
  up with the SP and IdP to solve the
  problem.
 Renewal of embedded trust-fabric
  certificates in the metadata.
 IdP and SP software updates.
Hints and tips
 Read the documentation first
  (shibboleth.net and ukfederation.org.uk)
 Follow the recommendations
 Plan your deployment
 Ensure you sync the system clock
 If you need clarification – ask us
 Use the test SP to check your attribute
  release
Hints and tips continued…
 Ensure good communication with the
  librarians
 Monitor the software regularly
 Keep the software up-to-date
A resource for you
Email us at service@ukfederation.org.uk
•Not just metadata updates
•Technical support, general queries
•Emails to that address go straight to the
helpdesk
Documentation at www.ukfederation.org.uk
•Helps you register and update your entities
•Please let us know about errors or omissions
or if there’s some content you would like to see
there
What we’re working on
   Getting ready for Shibboleth 3 IdP and SP
   Supporting RAPTOR
   Technical issues specific to schools sector
   Inter-federation with other education
    federations
   On-line tools for federation members
   Increasing membership and registrations

More Related Content

What's hot

Addressing Institutional Research Data Management - University of Edinburgh R...
Addressing Institutional Research Data Management - University of Edinburgh R...Addressing Institutional Research Data Management - University of Edinburgh R...
Addressing Institutional Research Data Management - University of Edinburgh R...
EDINA, University of Edinburgh
 

What's hot (20)

Investigation into Private LOCKSS Networks
Investigation into Private LOCKSS NetworksInvestigation into Private LOCKSS Networks
Investigation into Private LOCKSS Networks
 
RDM Programme @ Edinburgh - Service Interoperation
RDM Programme @ Edinburgh - Service InteroperationRDM Programme @ Edinburgh - Service Interoperation
RDM Programme @ Edinburgh - Service Interoperation
 
Shibboleth Access Management Federations and Secure SDI: ESDIN Experience
Shibboleth Access Management Federations and Secure SDI: ESDIN Experience Shibboleth Access Management Federations and Secure SDI: ESDIN Experience
Shibboleth Access Management Federations and Secure SDI: ESDIN Experience
 
EPSRC Policy Compliance: What researchers need to know
EPSRC Policy Compliance: What researchers need to knowEPSRC Policy Compliance: What researchers need to know
EPSRC Policy Compliance: What researchers need to know
 
A national repository (library?) service for learning materials
A national repository (library?) service for learning materialsA national repository (library?) service for learning materials
A national repository (library?) service for learning materials
 
National Activities and the UK LOCKSS Alliance
National Activities and the UK LOCKSS AllianceNational Activities and the UK LOCKSS Alliance
National Activities and the UK LOCKSS Alliance
 
RDM Programme@Edinburgh
RDM Programme@EdinburghRDM Programme@Edinburgh
RDM Programme@Edinburgh
 
Certifying CISER! A Data Seal of Approval Case Study
Certifying CISER! A Data Seal of Approval Case StudyCertifying CISER! A Data Seal of Approval Case Study
Certifying CISER! A Data Seal of Approval Case Study
 
RJ Broker: Automating Delivery of Research Output to Repositories
RJ Broker: Automating Delivery of Research Output to RepositoriesRJ Broker: Automating Delivery of Research Output to Repositories
RJ Broker: Automating Delivery of Research Output to Repositories
 
Service Integration to Enhance RDM
Service Integration to Enhance RDMService Integration to Enhance RDM
Service Integration to Enhance RDM
 
Research Data Management (RDM) Initiatives at the University of Edinburgh
Research Data Management (RDM) Initiatives at the University of EdinburghResearch Data Management (RDM) Initiatives at the University of Edinburgh
Research Data Management (RDM) Initiatives at the University of Edinburgh
 
Research Data Management: Approaches to Institutional Policy
Research Data Management: Approaches to Institutional PolicyResearch Data Management: Approaches to Institutional Policy
Research Data Management: Approaches to Institutional Policy
 
Building Confidence: Training Librarians in Research Data Management
Building Confidence: Training Librarians in Research Data ManagementBuilding Confidence: Training Librarians in Research Data Management
Building Confidence: Training Librarians in Research Data Management
 
Using a dumb identifier to do smart things
Using a dumb identifier to do smart thingsUsing a dumb identifier to do smart things
Using a dumb identifier to do smart things
 
Research Data Management Roadmap@Edinburgh
Research Data Management Roadmap@EdinburghResearch Data Management Roadmap@Edinburgh
Research Data Management Roadmap@Edinburgh
 
On being a cog rather than inventing the wheel: Edinburgh DataShare as a key ...
On being a cog rather than inventing the wheel: Edinburgh DataShare as a key ...On being a cog rather than inventing the wheel: Edinburgh DataShare as a key ...
On being a cog rather than inventing the wheel: Edinburgh DataShare as a key ...
 
Making research data more resourceful - Jisc digital festival 2015
Making research data more resourceful - Jisc digital festival 2015Making research data more resourceful - Jisc digital festival 2015
Making research data more resourceful - Jisc digital festival 2015
 
IASSIST40: Data management & curation workshop
IASSIST40: Data management & curation workshopIASSIST40: Data management & curation workshop
IASSIST40: Data management & curation workshop
 
Addressing Institutional Research Data Management - University of Edinburgh R...
Addressing Institutional Research Data Management - University of Edinburgh R...Addressing Institutional Research Data Management - University of Edinburgh R...
Addressing Institutional Research Data Management - University of Edinburgh R...
 
Supporting the development of a national Research Data Discovery Service – a ...
Supporting the development of a national Research Data Discovery Service – a ...Supporting the development of a national Research Data Discovery Service – a ...
Supporting the development of a national Research Data Discovery Service – a ...
 

Viewers also liked

Oxford University Geospatial Metadata Workshop 20110415
Oxford University Geospatial Metadata Workshop 20110415Oxford University Geospatial Metadata Workshop 20110415
Oxford University Geospatial Metadata Workshop 20110415
EDINA, University of Edinburgh
 

Viewers also liked (20)

Preserving Our Digital Heritage: Community Action via UK LOCKSS
Preserving Our Digital Heritage: Community Action via UK LOCKSSPreserving Our Digital Heritage: Community Action via UK LOCKSS
Preserving Our Digital Heritage: Community Action via UK LOCKSS
 
COBWEB - Chris Higgins, EDINA
COBWEB - Chris Higgins, EDINACOBWEB - Chris Higgins, EDINA
COBWEB - Chris Higgins, EDINA
 
Using Social Media to Develop Your Academic Profile and Engage Others in Your...
Using Social Media to Develop Your Academic Profile and Engage Others in Your...Using Social Media to Develop Your Academic Profile and Engage Others in Your...
Using Social Media to Develop Your Academic Profile and Engage Others in Your...
 
Repository Fringe 2016 - Survey Documentation and Analysis
Repository Fringe 2016 - Survey Documentation and AnalysisRepository Fringe 2016 - Survey Documentation and Analysis
Repository Fringe 2016 - Survey Documentation and Analysis
 
MANTRA for Change
MANTRA for ChangeMANTRA for Change
MANTRA for Change
 
UK RepositoryNet+: Jisc Oversight Group, 2012-11-29
UK RepositoryNet+: Jisc Oversight Group, 2012-11-29UK RepositoryNet+: Jisc Oversight Group, 2012-11-29
UK RepositoryNet+: Jisc Oversight Group, 2012-11-29
 
Developing Research Data Management Policy and Services
Developing Research Data Management Policy and ServicesDeveloping Research Data Management Policy and Services
Developing Research Data Management Policy and Services
 
Ensuring the Scholarly Record is Kept Safe: Measured Progress with Serials
Ensuring the Scholarly Record is Kept Safe: Measured Progress with SerialsEnsuring the Scholarly Record is Kept Safe: Measured Progress with Serials
Ensuring the Scholarly Record is Kept Safe: Measured Progress with Serials
 
Nature jobsexpo 26sept2012osborne
Nature jobsexpo 26sept2012osborneNature jobsexpo 26sept2012osborne
Nature jobsexpo 26sept2012osborne
 
UK RepositoryNet+ Mimas Workshop
UK RepositoryNet+ Mimas WorkshopUK RepositoryNet+ Mimas Workshop
UK RepositoryNet+ Mimas Workshop
 
Accessing Treasure on lands and peoples
Accessing Treasure on lands and peoplesAccessing Treasure on lands and peoples
Accessing Treasure on lands and peoples
 
Doing data in the social sciences and humanities: links to and from published...
Doing data in the social sciences and humanities: links to and from published...Doing data in the social sciences and humanities: links to and from published...
Doing data in the social sciences and humanities: links to and from published...
 
SafeNet: Progress and Data Gathering
SafeNet: Progress and Data GatheringSafeNet: Progress and Data Gathering
SafeNet: Progress and Data Gathering
 
Research Data MANTRA Demo
Research Data MANTRA DemoResearch Data MANTRA Demo
Research Data MANTRA Demo
 
Map Styling Tools and Interactive maps on the web with OpenLayers - Addy Pope...
Map Styling Tools and Interactive maps on the web with OpenLayers - Addy Pope...Map Styling Tools and Interactive maps on the web with OpenLayers - Addy Pope...
Map Styling Tools and Interactive maps on the web with OpenLayers - Addy Pope...
 
Osgis sept2012 cartogrammar
Osgis sept2012  cartogrammarOsgis sept2012  cartogrammar
Osgis sept2012 cartogrammar
 
Oxford University Geospatial Metadata Workshop 20110415
Oxford University Geospatial Metadata Workshop 20110415Oxford University Geospatial Metadata Workshop 20110415
Oxford University Geospatial Metadata Workshop 20110415
 
AddressingHistory - Tracing the Past
AddressingHistory - Tracing the PastAddressingHistory - Tracing the Past
AddressingHistory - Tracing the Past
 
Collaboration to Curation: The High Rise Project meets Edinburgh DataShare
Collaboration to Curation: The High Rise Project meets Edinburgh DataShareCollaboration to Curation: The High Rise Project meets Edinburgh DataShare
Collaboration to Curation: The High Rise Project meets Edinburgh DataShare
 
UK RepositoryNet+
UK RepositoryNet+UK RepositoryNet+
UK RepositoryNet+
 

Similar to The UK Federation Helpdesk

Apanheath
ApanheathApanheath
Apanheath
refeds
 
Shibboleth - A technical perspective
Shibboleth - A technical perspectiveShibboleth - A technical perspective
Shibboleth - A technical perspective
JISC RSC Southeast
 
Exploring the World of Professional Certification
Exploring the World of Professional CertificationExploring the World of Professional Certification
Exploring the World of Professional Certification
Career Communications Group
 
Jane Charlton Intro To F A M
Jane  Charlton Intro To  F A MJane  Charlton Intro To  F A M
Jane Charlton Intro To F A M
JISC.AM
 
IEEEPES_Presentation_2019society power point
IEEEPES_Presentation_2019society power pointIEEEPES_Presentation_2019society power point
IEEEPES_Presentation_2019society power point
HarinathC5
 
Baratz Serials Solutions
Baratz Serials SolutionsBaratz Serials Solutions
Baratz Serials Solutions
FESABID
 
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
James BonTempo
 

Similar to The UK Federation Helpdesk (20)

Trust and identity
Trust and identityTrust and identity
Trust and identity
 
Data and Perception: How American Cancer Society Uses Surveys to Increase Eng...
Data and Perception: How American Cancer Society Uses Surveys to Increase Eng...Data and Perception: How American Cancer Society Uses Surveys to Increase Eng...
Data and Perception: How American Cancer Society Uses Surveys to Increase Eng...
 
Apanheath
ApanheathApanheath
Apanheath
 
Shibboleth - A technical perspective
Shibboleth - A technical perspectiveShibboleth - A technical perspective
Shibboleth - A technical perspective
 
IIBA 2020 November - BAs Guide to Data Analysis & Reporting
IIBA 2020 November - BAs Guide to Data Analysis & ReportingIIBA 2020 November - BAs Guide to Data Analysis & Reporting
IIBA 2020 November - BAs Guide to Data Analysis & Reporting
 
Exploring the World of Professional Certification
Exploring the World of Professional CertificationExploring the World of Professional Certification
Exploring the World of Professional Certification
 
Crossref for Ambassadors - Introductory webinar
Crossref for Ambassadors - Introductory webinarCrossref for Ambassadors - Introductory webinar
Crossref for Ambassadors - Introductory webinar
 
Crossref for Ambassadors - Introductory webinar
Crossref for Ambassadors - Introductory webinarCrossref for Ambassadors - Introductory webinar
Crossref for Ambassadors - Introductory webinar
 
Jane Charlton Intro To F A M
Jane  Charlton Intro To  F A MJane  Charlton Intro To  F A M
Jane Charlton Intro To F A M
 
Chapter & National Databases - Do or Don't They Interface
Chapter & National Databases - Do or Don't They InterfaceChapter & National Databases - Do or Don't They Interface
Chapter & National Databases - Do or Don't They Interface
 
Jisc learning analytics MASHEIN Jan 2017
Jisc learning analytics MASHEIN Jan 2017Jisc learning analytics MASHEIN Jan 2017
Jisc learning analytics MASHEIN Jan 2017
 
Intro to TechSoup Canada for National Sports Federations
Intro to TechSoup Canada for National Sports FederationsIntro to TechSoup Canada for National Sports Federations
Intro to TechSoup Canada for National Sports Federations
 
Overview of ISPE Member Benefits
Overview of ISPE Member BenefitsOverview of ISPE Member Benefits
Overview of ISPE Member Benefits
 
Managing Electronic Resources for Public Libraries, Part 1
Managing Electronic Resources for Public Libraries, Part 1Managing Electronic Resources for Public Libraries, Part 1
Managing Electronic Resources for Public Libraries, Part 1
 
Web Analytics Association Presentation
Web Analytics Association PresentationWeb Analytics Association Presentation
Web Analytics Association Presentation
 
IEEEPES_Presentation_2019society power point
IEEEPES_Presentation_2019society power pointIEEEPES_Presentation_2019society power point
IEEEPES_Presentation_2019society power point
 
Baratz Serials Solutions
Baratz Serials SolutionsBaratz Serials Solutions
Baratz Serials Solutions
 
Scaling cd at the enterprise velocity2015 taco_bakker_markheistek
Scaling cd at the enterprise velocity2015 taco_bakker_markheistekScaling cd at the enterprise velocity2015 taco_bakker_markheistek
Scaling cd at the enterprise velocity2015 taco_bakker_markheistek
 
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
Bridging the Divide: High Technology in Low-resource Settings -- an update (S...
 
TechSoup Tour: How to Access Donations, Discounts, and Services
TechSoup Tour: How to Access Donations, Discounts, and ServicesTechSoup Tour: How to Access Donations, Discounts, and Services
TechSoup Tour: How to Access Donations, Discounts, and Services
 

More from EDINA, University of Edinburgh

More from EDINA, University of Edinburgh (20)

The Making of the English Landscape:
The Making of the English Landscape: The Making of the English Landscape:
The Making of the English Landscape:
 
Spatial Data, Spatial Humanities
Spatial Data, Spatial HumanitiesSpatial Data, Spatial Humanities
Spatial Data, Spatial Humanities
 
Land Cover Map 2015
Land Cover Map 2015Land Cover Map 2015
Land Cover Map 2015
 
We have the technology... We have the data... What next?
We have the technology... We have the data... What next?We have the technology... We have the data... What next?
We have the technology... We have the data... What next?
 
Reference Rot in Theses: A HiberActive Pilot - 10x10 session for Repository F...
Reference Rot in Theses: A HiberActive Pilot - 10x10 session for Repository F...Reference Rot in Theses: A HiberActive Pilot - 10x10 session for Repository F...
Reference Rot in Theses: A HiberActive Pilot - 10x10 session for Repository F...
 
GeoForum EDINA report 2017
GeoForum EDINA report 2017GeoForum EDINA report 2017
GeoForum EDINA report 2017
 
If I Googled You, What Would I Find? Managing your digital footprint - Nicola...
If I Googled You, What Would I Find? Managing your digital footprint - Nicola...If I Googled You, What Would I Find? Managing your digital footprint - Nicola...
If I Googled You, What Would I Find? Managing your digital footprint - Nicola...
 
Moray housemarch2017
Moray housemarch2017Moray housemarch2017
Moray housemarch2017
 
Uniof stirlingmarch2017secondary
Uniof stirlingmarch2017secondaryUniof stirlingmarch2017secondary
Uniof stirlingmarch2017secondary
 
Uniof glasgow jan2017_secondary
Uniof glasgow jan2017_secondaryUniof glasgow jan2017_secondary
Uniof glasgow jan2017_secondary
 
Managing your Digital Footprint : Taking control of the metadata and tracks a...
Managing your Digital Footprint : Taking control of the metadata and tracks a...Managing your Digital Footprint : Taking control of the metadata and tracks a...
Managing your Digital Footprint : Taking control of the metadata and tracks a...
 
Social media and blogging to develop and communicate research in the arts and...
Social media and blogging to develop and communicate research in the arts and...Social media and blogging to develop and communicate research in the arts and...
Social media and blogging to develop and communicate research in the arts and...
 
Enhancing your research impact through social media - Nicola Osborne
Enhancing your research impact through social media - Nicola OsborneEnhancing your research impact through social media - Nicola Osborne
Enhancing your research impact through social media - Nicola Osborne
 
Social Media in Marketing in Support of Your Personal Brand - Nicola Osborne
Social Media in Marketing in Support of Your Personal Brand - Nicola OsborneSocial Media in Marketing in Support of Your Personal Brand - Nicola Osborne
Social Media in Marketing in Support of Your Personal Brand - Nicola Osborne
 
Best Practice for Social Media in Teaching & Learning Contexts - Nicola Osborne
Best Practice for Social Media in Teaching & Learning Contexts - Nicola OsborneBest Practice for Social Media in Teaching & Learning Contexts - Nicola Osborne
Best Practice for Social Media in Teaching & Learning Contexts - Nicola Osborne
 
SCURL and SUNCAT serials holdings comparison service
SCURL and SUNCAT serials holdings comparison serviceSCURL and SUNCAT serials holdings comparison service
SCURL and SUNCAT serials holdings comparison service
 
Big data in Digimap
Big data in DigimapBig data in Digimap
Big data in Digimap
 
Introduction to Edinburgh University Data Library and national data services
Introduction to Edinburgh University Data Library and national data servicesIntroduction to Edinburgh University Data Library and national data services
Introduction to Edinburgh University Data Library and national data services
 
Digimap for Schools: Introduction to an ICT based cross curricular resource f...
Digimap for Schools: Introduction to an ICT based cross curricular resource f...Digimap for Schools: Introduction to an ICT based cross curricular resource f...
Digimap for Schools: Introduction to an ICT based cross curricular resource f...
 
Digimap Update - Geoforum 2016 - Guy McGarva
Digimap Update - Geoforum 2016 - Guy McGarvaDigimap Update - Geoforum 2016 - Guy McGarva
Digimap Update - Geoforum 2016 - Guy McGarva
 

Recently uploaded

Recently uploaded (20)

ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfUnit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxHMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 

The UK Federation Helpdesk

  • 2. UK federation today  890 members, 1330 entities and growing  The largest education and research Access Management Federation in the world  Membership and entity registration is free to HE & FE and to service providers  Funded by JISC
  • 3. Who are we?  Kelley Campbell  Steve Glover  Gary Gray  Sara Hopkins  Alex Stuart
  • 4. What do we do?  Metadata update requests  New entity registrations  Installation and configuration support  Metadata signing and publishing  Shibboleth support  Hosting of web servers with metadata and Discovery Service
  • 5. Common questions  How to configure the IdP to release specific attributes.  A user reports a problem logging into a resource. The helpdesk then follows this up with the SP and IdP to solve the problem.  Renewal of embedded trust-fabric certificates in the metadata.  IdP and SP software updates.
  • 6. Hints and tips  Read the documentation first (shibboleth.net and ukfederation.org.uk)  Follow the recommendations  Plan your deployment  Ensure you sync the system clock  If you need clarification – ask us  Use the test SP to check your attribute release
  • 7. Hints and tips continued…  Ensure good communication with the librarians  Monitor the software regularly  Keep the software up-to-date
  • 8. A resource for you Email us at service@ukfederation.org.uk •Not just metadata updates •Technical support, general queries •Emails to that address go straight to the helpdesk Documentation at www.ukfederation.org.uk •Helps you register and update your entities •Please let us know about errors or omissions or if there’s some content you would like to see there
  • 9. What we’re working on  Getting ready for Shibboleth 3 IdP and SP  Supporting RAPTOR  Technical issues specific to schools sector  Inter-federation with other education federations  On-line tools for federation members  Increasing membership and registrations

Editor's Notes

  1. Go through slide
  2. We sit in EDINA which is a JISC data centre in the University of Edinburgh 10 minutes walk from here.
  3. Anything from new endpoints, certificates, MDUI information or contact details to the metadata updates associated with a major version upgrade of SP or IdP software. We’re growing – it works out at almost 1 new entity registered every day. We know that installing and setting up Shibboleth IdP’s and SP’s is not trivial. We offer support in this and stick with it until it’s all working. We sign and publish the updated federation metadata every day There is of course other SAML-compliant software out there but our expertise is in Shibboleth. We also have access to some of the Shibboleth developers for those really tricky problems. We also host the servers hosting the metadata and the DS (WAYF)
  4. Entitlement A common source of a helpdesk query is a user reporting that they cannot access a resource. We then use our experience and do some digging and work out where the problem lies I’m sure you’re all familiar with certificate updates for IdP’s and SP’s. We do a few of them every week. Thanks for responding to our emails and working with us to make certificate renewal as painless as possible. It is important to apply those security updates when they come out and there are still some Shibb 1.3 IdP’s out there. We’re happy to work through the update with you.