A brief illustration of the behavioral change model first developed by social psychologist Kurt Lewin in the 1940s and subsequently elaborated by MIT professor of management Edgar Schein.
16. Change
Three steps to unfreezing
1) Disconfirmation
Photo by ezioman [link]
17. Change
Three steps to unfreezing
1) Disconfirmation
Dissatisfaction created
by disconfirming data
Photo by ezioman [link]
18. Change
Three steps to unfreezing
1) Disconfirmation
Dissatisfaction created
by disconfirming data
Necessary but insufficient
(Dismissal, denial, blame)
Photo by ezioman [link]
19. Change
Three steps to unfreezing
2) Survival anxiety
Photo by ezioman [link]
20. Change
Three steps to unfreezing
2) Survival anxiety
Must be aroused by
disconfirming data
Photo by ezioman [link]
21. Change
Three steps to unfreezing
3) Psychological safety
Photo by ezioman [link]
22. Change
Three steps to unfreezing
3) Psychological safety
Critical to overcoming
defensiveness & denial
Photo by ezioman [link]