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DONATE YOUR VOICE:
         Lessons from two years of automated,
         integrated social media campaigns




         eswanson@water.org
Tuesday, April 17, 12
THE MISSION: Universal access to safe water
 and the dignity of a toilet in our lifetime

Tuesday, April 17, 12
Finding us online


                             facebook.com/water
                                twitter.com/water
                              youtube.com/water
                        pinterest.com/waterdotorg
                           Instagram/waterdotorg
                                       @water | @explodingsoul




Tuesday, April 17, 12
ONLINE STRATEGY
         ATTENTION
         VOICE
         TIME




Tuesday, April 17, 12
ONLINE STRATEGY
         ATTENTION
         VOICE
         TIME

                        ADVOCACY OVER
                           FUNDRAISING

Tuesday, April 17, 12
DESIRED STATE:




Tuesday, April 17, 12
WARNING…
         A tulip epidemic




Tuesday, April 17, 12
Tactics to deploy a message

                            Unshared




                  Easy to              Hard to
                   Miss                 Miss




                            Sharable

Tuesday, April 17, 12
Tactics to deploy a message

                            Unshared




                  Easy to              Hard to
                   Miss                 Miss




                            Sharable

Tuesday, April 17, 12
Tactics to deploy a message

                                  Unshared



                            Mailbox      Inbox
                  Easy to                        Hard to
                   Miss                           Miss




                                  Sharable

Tuesday, April 17, 12
Tactics to deploy a message

                                  Unshared



                            Mailbox         Inbox
                  Easy to                           Hard to
                   Miss                              Miss

                              In
                            Person

                                     Sharable

Tuesday, April 17, 12
Tactics to deploy a message

                                  Unshared



                            Mailbox         Inbox
                  Easy to                           Hard to
                   Miss                              Miss

                              In            Feed
                            Person

                                     Sharable

Tuesday, April 17, 12
Getting into the feed

                             Unreliable




                 Difficult                  Easy




                              Reliable

Tuesday, April 17, 12
Getting into the feed

                             Unreliable




                 Difficult                  Easy




                              Reliable

Tuesday, April 17, 12
Getting into the feed

                                 Unreliable



                           Manually
                            Post
                 Difficult                       Easy


                            Copy
                            Paste

                                    Reliable

Tuesday, April 17, 12
Getting into the feed

                                 Unreliable



                           Manually            Like
                            Post
                 Difficult                              Easy


                            Copy
                            Paste

                                    Reliable

Tuesday, April 17, 12
Getting into the feed

                                 Unreliable



                           Manually            Like
                            Post
                 Difficult                              Easy


                            Copy          Automate
                            Paste

                                    Reliable

Tuesday, April 17, 12
DANDELIONS…
                        Going viral – they’re everywhere!


Tuesday, April 17, 12
Donate Your Voice - How it works




                                        Erin Swanson




Tuesday, April 17, 12
Donate Your Voice - How it works


 1.


                                        Erin Swanson




Tuesday, April 17, 12
Donate Your Voice - How it works


                        I learn, I care
 1.


  2.                                         Erin Swanson




                        Women, we can hear
  3.                    your roar [bitly]




Tuesday, April 17, 12
Donate Your Voice - How it works


                        I learn, I care
 1.

                        I donate my voice
  2.                                         Erin Swanson




                        Women, we can hear
  3.                    your roar [bitly]




 4.

Tuesday, April 17, 12
Attention, Voice, or Time




        my.Water.org         power.Water.org       give.Water.org
        Follow a community     Donate your voice   Fundraise for water




Tuesday, April 17, 12
Campaigns




       waterday.org       twakeover.Water.org    toiletday.org
             Water Day        Twitter Campaign   Talk Sh*t All Week
             2011, 2012             2011               2011




Tuesday, April 17, 12
People want to be provoked


    What works
    More people have a mobile phone than a toilet
    e water in your toilet is cleaner than nearly a billion have to drink
    Women could build 28 Empire State Buildings today but instead they are
    collecting water
    e price to air a Super Bowl ad could get 140,000 people clean water for life


    What doesn't
    Check out our new partnership with Levi’s
    Look we were mentioned here, we got this donation
    Honored to be recognized by Mashable as Top 10 in Social Activism
    Let’s help Lakeview Middle School bring five people clean water for life



Tuesday, April 17, 12
SOME METRICS
         All sites combined:
         WaterDay.org, 11 / 12
         ToiletDay.org
         Power.water.org
         Give.water.org
         My.water.org
         Twakeover .water.org

Tuesday, April 17, 12
e Results thus far




     35                 thousand
     Users have donated their account
     and 11% of visitors join the site
     



Tuesday, April 17, 12
e Results thus far




     65                  %
     Users deliver at least one unique new visitor to the site
     often within the first seven days they have an account




Tuesday, April 17, 12
e Results thus far




     60                 million
     Estimated number of impressions generated
     




Tuesday, April 17, 12
WARNING…
         A tulip epidemic




Tuesday, April 17, 12
DANDELIONS…
                        Spreading the message everywhere!


Tuesday, April 17, 12
THANK YOU!
                               Questions?




          eswanson@water.org

Tuesday, April 17, 12

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Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

  • 1. DONATE YOUR VOICE: Lessons from two years of automated, integrated social media campaigns eswanson@water.org Tuesday, April 17, 12
  • 2. THE MISSION: Universal access to safe water and the dignity of a toilet in our lifetime Tuesday, April 17, 12
  • 3. Finding us online facebook.com/water twitter.com/water youtube.com/water pinterest.com/waterdotorg Instagram/waterdotorg @water | @explodingsoul Tuesday, April 17, 12
  • 4. ONLINE STRATEGY ATTENTION VOICE TIME Tuesday, April 17, 12
  • 5. ONLINE STRATEGY ATTENTION VOICE TIME ADVOCACY OVER FUNDRAISING Tuesday, April 17, 12
  • 7. WARNING… A tulip epidemic Tuesday, April 17, 12
  • 8. Tactics to deploy a message Unshared Easy to Hard to Miss Miss Sharable Tuesday, April 17, 12
  • 9. Tactics to deploy a message Unshared Easy to Hard to Miss Miss Sharable Tuesday, April 17, 12
  • 10. Tactics to deploy a message Unshared Mailbox Inbox Easy to Hard to Miss Miss Sharable Tuesday, April 17, 12
  • 11. Tactics to deploy a message Unshared Mailbox Inbox Easy to Hard to Miss Miss In Person Sharable Tuesday, April 17, 12
  • 12. Tactics to deploy a message Unshared Mailbox Inbox Easy to Hard to Miss Miss In Feed Person Sharable Tuesday, April 17, 12
  • 13. Getting into the feed Unreliable Difficult Easy Reliable Tuesday, April 17, 12
  • 14. Getting into the feed Unreliable Difficult Easy Reliable Tuesday, April 17, 12
  • 15. Getting into the feed Unreliable Manually Post Difficult Easy Copy Paste Reliable Tuesday, April 17, 12
  • 16. Getting into the feed Unreliable Manually Like Post Difficult Easy Copy Paste Reliable Tuesday, April 17, 12
  • 17. Getting into the feed Unreliable Manually Like Post Difficult Easy Copy Automate Paste Reliable Tuesday, April 17, 12
  • 18. DANDELIONS… Going viral – they’re everywhere! Tuesday, April 17, 12
  • 19. Donate Your Voice - How it works Erin Swanson Tuesday, April 17, 12
  • 20. Donate Your Voice - How it works 1. Erin Swanson Tuesday, April 17, 12
  • 21. Donate Your Voice - How it works I learn, I care 1. 2. Erin Swanson Women, we can hear 3. your roar [bitly] Tuesday, April 17, 12
  • 22. Donate Your Voice - How it works I learn, I care 1. I donate my voice 2. Erin Swanson Women, we can hear 3. your roar [bitly] 4. Tuesday, April 17, 12
  • 23. Attention, Voice, or Time my.Water.org power.Water.org give.Water.org Follow a community Donate your voice Fundraise for water Tuesday, April 17, 12
  • 24. Campaigns waterday.org twakeover.Water.org toiletday.org Water Day Twitter Campaign Talk Sh*t All Week 2011, 2012 2011 2011 Tuesday, April 17, 12
  • 25. People want to be provoked What works More people have a mobile phone than a toilet e water in your toilet is cleaner than nearly a billion have to drink Women could build 28 Empire State Buildings today but instead they are collecting water e price to air a Super Bowl ad could get 140,000 people clean water for life What doesn't Check out our new partnership with Levi’s Look we were mentioned here, we got this donation Honored to be recognized by Mashable as Top 10 in Social Activism Let’s help Lakeview Middle School bring five people clean water for life Tuesday, April 17, 12
  • 26. SOME METRICS All sites combined: WaterDay.org, 11 / 12 ToiletDay.org Power.water.org Give.water.org My.water.org Twakeover .water.org Tuesday, April 17, 12
  • 27. e Results thus far 35 thousand Users have donated their account and 11% of visitors join the site Tuesday, April 17, 12
  • 28. e Results thus far 65 % Users deliver at least one unique new visitor to the site often within the first seven days they have an account Tuesday, April 17, 12
  • 29. e Results thus far 60 million Estimated number of impressions generated Tuesday, April 17, 12
  • 30. WARNING… A tulip epidemic Tuesday, April 17, 12
  • 31. DANDELIONS… Spreading the message everywhere! Tuesday, April 17, 12
  • 32. THANK YOU! Questions? eswanson@water.org Tuesday, April 17, 12