Many organizations struggle to reduce the cost and overhead of managing their on-premises SharePoint environments. This presentation walks through the capability of the Umlindi managed service for SharePoint on prem from GTconsult. Umlindi is the Zulu word for "protector" and perfectly describes what this GTconsult managed service can provide for your organization: • Monitors, manages, and alerts, sending reports to identify trends • Provides real-time data and historic trends to provide proactive maintenance • Helps you understand what is really impacting end users, such as page load time and IIS connections • Provides a single-view of all of your SharePoint machines

1. Gaining Deeper Insights Into SharePoint
Performance, History, and Trends with Umlindi

2. INTRODUCTION TO PRESENTERS
Bradley Geldenhuys
Position: CEO and Co-Founder of GTconsult
Responsibility: Head of Style and Managed Services
Experience: SP since 2001 and PC since 486 DX4 100
Love: Ice Cream and Technology
Interests: Formula 1 and family getaways
Contact:
e: brad@GTconsult.com
t: +27 71 326 3856
Christian Buckley
Position: Managing Director, Americas
Responsibility: Head of Selfies and Business Dev
Experience: Since 2005, 4-time MVP
Love: Solving business problems, governance, himself
Interests: Family, road trips, 80’s new wave music
Contact:
e: cbuck@GTconsult.com
t: +1 425 246 2823

3. About GTconsult

4. AGENDA:
• Out-of-the-box monitoring
• What we’ve learned
• Latest developments
• Customer examples

5. Platform

6. Find out more at www.gtconsult.com
Umlindi is the Zulu word for
protector. It is also the name for
the SharePoint management offering
from GTconsult.

7. What
• A well implemented SharePoint environment
becomes an essential, business-critical tool.
• What is the value of keeping your SharePoint
environment healthy?
• Is your environment supported, monitored
and proactively maintained?
• Umlindi provides a cloud-based, remotely-
managed platform through which GTconsult
provides automated, proactive monitoring and
a reactive warning system for client SharePoint
environments.

8. How
• GTconsult has created a bespoke platform that provides a
combination of technology and services, allowing us to
closely manage our customer SharePoint environments.
• Utilizing a world-class remote monitoring system that has
been customized for SharePoint, we are able to capture
real-time data and activity trends about your SharePoint
environment to quickly and proactively resolve issues.
• Being proactive means that we can help you better meet
your defined SharePoint requirements, ensuring that your
environment is optimized for the end user experience.
• When an incident does occur, it is managed swiftly and
efficiently within an agreed service level agreement (SLA).
Monitoring
Proactive
ReactiveSupport

9. Why
• SharePoint is a complex and diverse technology
that requires database understanding, web
development know-how, and server
administration skills.
• This combination of skills is a rare commodity,
even among die hard system and network
administrators, who are usually burdened with the
responsibility of the SharePoint environment.
• What remains is a business-critical system left in
the hands of what is often an under-skilled and
over-worked resource.

10. Umlindi SQL Management
Umlindi Score under 40 – Very Good
Memory Usage is high and main culprit
1 millisecond Read/Write Speed which is as good as it gets
However we have had some occasional peaks
Over 500 SQL connections constantly no issues there

11. Umlindi SharePoint Management
Umlindi Score over 60 – Not Good
Memory Usage is high but not the main culprit
A number of errors in the event log which could give us some clues
Page Load time is constantly over 2 seconds which is a major concern
Current active IIS Connections 33 which is OK but we have had some peaks

12. Daily Overview

13. Umlindi Standard Support
10 hours of pre-booked support per month allows for peace of
mind that, at any point in time, a helpdesk representative can
respond quickly and efficiently to any SharePoint query, without
the worry of additional costs at the end of the month.
These queries can range from WSP deployments, restoring sites
from backup, to resolving any unknown errors that may occur.
• Umlindi Dashboard Access
• Service Pack Upgrades
• Cumulative and Hotfix updates
• Helpdesk
• Disaster Recovery
• Backup/Restore
• Configurations
• Backend Customisations
• Weekly Reporting
• Monthly Meeting
• Trend Analysis
• In Depth Usage Analytics

14. Umlindi Unlimited Support
Unlimited support provides the same level of security and peace
of mind that as standard support, but with more extensive expert
access and SLAs.
• On Site SharePoint Guru
• Umlindi Dashboard Access
• Service Pack Upgrades
• Cumulative and Hotfix updates
• Helpdesk
• Disaster Recovery
• Backup/Restore
• Configurations
• Backend Customizations
• Weekly Reporting
• Monthly Meeting
• Trend Analysis
• In Depth Usage Analytics

15. Umlindi Case Studies

16. CONCO
Consolidated Power Networks
SharePoint 2010/2013/Office 365 – Umlindi Standard Support
99,9% Uptime since day 1
Average request resolution time is less than 1 hour
“Umlindi monitoring gives us the peace of mind that is required in our
type of organisation. The constant monitoring along with the dashboard is
a game changer in the SharePoint space.” Bryan Kimmel CIO

17. Frey's Food
Frey's Food Brand
SharePoint 2010 – Umlindi Standard Support
99,9% Uptime since day 1
Average request resolution time is less than 4 hours
“A Stress free SharePoint environment means we use it whenever and
wherever we can”

18. Old Mutual Wealth
Old Mutual Wealth
SharePoint 2013 – Unlimited Support
99,9% Uptime since day 1
Average request resolution time is less than 4 hours
“SharePoint A Team is a continual ROI every month”

19. SPAR
SPAR
SharePoint 2013 – Standard Support
99,9% Uptime since day 1
Average request resolution time is less than 2 hours
“SharePoint adoption has never been as high and its all because of the
confidence we now have in our platform”

20. Q & A
Bradley Geldenhuys
brad@GTconsult.com
Christian Buckley
cbuck@GTconsult.com

21. Contact GTconsult
If you would like to talk to GTconsult about your
SharePoint On Premise environment and Umlindi,
please visit our website at www.GTconsult.com
Or send us an email with your questions:
brad@GTconsult.com
cbuck@GTconsult.com