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Google AdWords Advanced Tactics

Slide  1
Agenda - Morning

 Introduction to online advertising &
Google AdWords

 Managing Your Account
- Creating an account

- Who are we all?

- Creating a campaign, step-by-step

- Types of online advertising

- Understanding campaign, ad group, and keyword
statistics

- Intro to PPC – AdWords, Bing, YSM
- AdWords vs FB vs Linked In, etc
- Basics of pay-per-click advertising
- Introduction to AdWords

- Features
- Benefits
- Basic terminology

 Creating Your AdWords Account
- Starter vs. Standard edition

- How to create an account
- Proper account structure
- Account organization options

Slide  2

- Editing Campaign Settings
- Editing CPCs

 Developing Quality Keyword Lists
- How to Develop a List
- Using the Keyword Tool
- Creating Compelling Ad Text
- Developing ad variations
- Ad writing workshop
Agenda - Afternoon

 Tracking ad performance

 Beginning Optimization

- Conversion Tracking

- Using the Report Center

- Google Analytics

- Campaign Optimizer

 Optimizing to:
- Increase conversions
- Increase traffic

- Location targeting
- Demographic bidding

 Best Practices

- Increase Quality Score

- Organise by Theme/Product/Service

- Improve landing page quality

- Keywords Research

 Using the Google Network
- Ad types (Image Ads, Local Business Ads, Mobile Ad,
Click-to-Play Video Ads)
- Placement targeted campaigns

- Include Keywords in Advert
- Use Correct Landing Pages

- Enable Tracking/Conversion

 Quality Score

- CPM bidding

 Billing & Reports
- Understanding Billing

- Billing Cycle

 Open Q&A
Slide  3
Who am I
Who are you?
Slide  4
Types of Online Advertising

Banners/Display

CPC/PPC

CPL

Sponsorships

CPA

Pop-ups

Affiliate

Text Ads
Video

What is Online Advertising?
Slide  5
Free/Organic/Natural Vs Paid Ads

Natural / Organic /
FREE Website
Listings

Slide  6
What is PPC?

Pay per click (PPC) is an Internet
advertising model used on
websites in which advertisers pay
their host only when their advert
is clicked.

Slide  7
Setting PPC Objectives

•

Critical to decide clear cut-off points before starting

•
•
•

What is your objective in numbers?
How much can you afford to pay for a sale / lead
What’s your current conversion rate on enquiries?

•

Are you willing to pay €10 for a lead? €50? €108?

•
•

What countries are you geo-targeting?
Eg - Can you handle Spanish-language enquiries?

Slide  8
PPC Overview
•

Slide  9

Reason Google worth $170B
PPC Overview

• Bid for your position against the competition
• Higher your bid, higher your position. (1st not always
best)
• Greater competition = greater cost

• No charge if user sees your ad
• Only pay if user visits your website
• Clicks charged direct to credit card
• Simple way to test if your website can work for you
• Requires lots of testing to maximise ROI

Slide  10
Main PPC Players

Slide  11
MSN AdCenter

https://adcenter.microsoft.com
Slide  12
MSN AdCenter – Ads appear on Bing.com

Slide  13
Yahoo Search Marketing

http://searchmarketing.yahoo.com/
Slide  14
Yahoo Search Marketing

http://searchmarketing.yahoo.com/
Slide  15
Adwords Example

Slide  16
Why AdWords?

Targeted Results
You have Total Control – You set the Budget
Campaigns are Measurable
Pay only for results (ie when your advert is
clicked)
Criteria for Success with Adverts
 Solid and Expansive Keyword Research
 Deliver Compelling Adverts that Cause Click-Through (CTR)

 Creating Effective Landing Pages (that initiate a “conversion”)
Terminology

 PPC
 CPC
 CTR

 Impression
 Conversion
 Quality Score
 Adgroup

 http://adwords.google.com/support/aw/bin/topic.py?hl=enuk&topic=15464

Slide  19
Creating Your AdWords Account
 Starter versus Standard Editions

 Creating an Account

Slide  20
Google AdWords Account Structure

 Account Level
 Campaign Level
 Adgroup Level

 Keywords
 Adverts
 Structure your campaign to mirror your website
 Manage multiple accounts with My Client Center

 Create separate campaigns for multi-region advertising
 Use AdWords Editor to manage your campaign
Slide  21
Google AdWords Account Structure (Example)

 Account Level
- Travel Company

 Campaign Level
- France
- Spain

- Portugal

 Adgroup Level (Spain)
- Malaga
- Costa del Sol

 Keywords

 Adverts
Slide  22
AdWords Structure

Slide  23
Creating Your Campaign

Plan, plan and plan some more!

Complete Keyword Research
Decide on your campaign structure
- Does your campaign reflect your business/website?

Develop your campaign BEFORE going to
AdWords

Slide  24
Keyword Research

 Foundation of your online marketing campaign (for both
SEO and PPC)
 Example “Global Warming” vs “Climate Change”
 Draw up your Keyword List
-

Study your web stats program
Brainstorm
Competitors web sites
Use Online Tools to check frequency of use
- www.wordtracker.com
- www.goodkeywords.com
- GOOGLE KEYWORD TOOL

Slide  25
Google Keyword Tool

Slide  26
Create Compelling Ad Text

 Be Concise, To the Point

 Support claims on landing page

 Relevant, accurate text

 Repeated punctuation allowed

 Targets specific keywords

 No double-serving from multiple
accounts

 Clear & Accurate display URL
 Working destination URL

 Use Proper Grammar
 Capitalise First letter of words

 No superlatives/hyperbole allowed

 No inappropriate language
 Use direct calls to action
 No pop-ups on landing page

Follow the Searchers’ Thought Process!
Slide  27
Ad Variations – A/B or Split Testing

Slide  28
Workshop

 Example
 (Someone in the class?)
 OR
- Cahernane House Hotel
- Create (short) Keyword list

- Develop campaign
- Create Advert copy

- Landing Pages?

Slide  29
Conversion Tracking

Slide  30
Google Analytics

Slide  31
Optimising Your Adverts

Title
Benefit
Feature

Localise
Make Changes!

 Test Various Adverts
- This one “rolls off the tongue”!

- It has RYTHM
Reverse the Order of the
Features and Benefits
 Feature / Benefit Order Reversal
`

 Always Use Capitalisation
Example

 Tennis Shoes
Quality Score

Slide  37
Quality Score

USER

 Advertisers want to show relevant ads
so that users will click on their ads and
land on their site
 Users want to see relevant ads so they
can easily find what they're looking for
in the shortest amount of time.

ADVERTISER

Slide  38

 Google wants the best experience for
both advertisers and users so that
advertisers continue to use the
AdWords program and so users
GOOGLE
continue to use Google
Quality Score

 CTR is the biggest component in Quality Score.
 According to Google “the biggest one by far is CTR”.
 By allowing searchers to vote with their clicks, Google gets help
from millions of people in determining which ads are best for each
search query

 Work to increase CTR
- Diligently split test ad copy. Often the more profitable ad has a better CTR.
- Theme out ad groups logically, and write ad copy relevant to the keywords bid
on.

- Choose keywords carefully. Often words that are only vaguely relevant work in
content themes, but have poor search Quality Score because of low CTR

Slide  39
Quality Score

 Google’s business is built on relevancy, and that’s increasingly
reflected in landing page Quality Score.
 Google rewards sites it considers relevant, honest, and authoritative
– not just on the organic side, but with landing page Quality Score
 Landing Page quality is essentially pass/fail option.

 With a poor landing page quality score, keyword Quality Scores
often stick in the 1 to 2 range and top out at about 4.

Slide  40
Quality Score

 Google WANT you to have high QS and will tell you when you do not
have this

Slide  41
Quality Score

Slide  42
Quality Score

Slide  43
How QS Affects Ads
Ad Rank
 AD RANK = MAX BID X QUALITY SCORE

 Example
BID

AD Rank

Position

€4

1

4

4

€3

3

9

2

€2

6

12

1

€1

Slide  44

QS

8

8

3
Cost of Your Ad

 Pay the minimum amount necessary to retain your position.
 Price (1) x QS (1) > Bid (2) x QS (2)
 => Price (1) = (Bid (2) x QS(2)) / QS (1)

BID

QS

AD Rank

CPC

Cost

€4

8

32

(24/8)

€3

€4

6

24

(12/6)

€2

€4

3

12

Min

Min

 If QS increases then cost descreases.
Slide  45
Google Network

 Text Ads
 Images Ads
 Mobile Ads
 Video Ads

Ext
Text Ads

Slide  47
Image Ads

Slide  48
Reports Centre

IP Exclusion

Demographic Bidding

Position Preference

Geo-Targeting

Ad Scheduling

Billing/Invoicing

Insights forSearch

Placement Targeting

Dynamic Keyword
Insertion

Site & Category
Exclusion
Slide  49

Traffic Estimator
Keyword Ideas
Report Centre

Slide  50
Demographic Bidding

 Only operates with Content Network
 Campaign/Settings/Demographic Bidding
 Only a small range of Google partner sites have demographics
available

Slide  51
Geo Targeting

 Countries/Counties. Postcodes, etc
 Campaign/Settings/Location & Languages

Slide  52
Billing & Invoicing

 Options
- Post Pay (CC or Invoicing)

- Pre Pay (Top up option)

Slide  53
Placement Targeting

 Campaigns/Networks/Manage Placements
 Use the Placement Tool/Advanced Options

Slide  54
Site & Category Exclusions

 Opportunities/More Tools/Site & Category Exclusions

Slide  55
IP Exclusion

 Opportunities/Tools/IP Exclusion

Slide  56
Position Preference

 Campaign/Settings/Bidding & Budget

 Note: Enable Position Preference - THEN return to keyword to trigger
Position Preference

Slide  57
Ad Scheduling

 Campaign/Settings/Advanced

Slide  58
Insights for Search

 Google Insights for Search

Slide  59
Dynamic Keyword Insertion
http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=74996

Slide  60
Traffic Estimator

 Opportunities/Traffic Estimator

Slide  61
Keyword Ideas/Suggestions

 Opportunities/Ideas

Slide  62
Diagnostics

 Ads Diagnostics Tool
 Search Based Keyword Tool
 Ads Preview Tool

 Disapproved Ads

Slide  63
Ads Diagnostics Tool

 Tools/Ads Diagnostic Tools

Slide  64
Search Based Keyword Tool

 Tools Menu

Slide  65
Ads Preview Tool

Slide  66
Disapproved Ads

Slide  67
AdWords Editor

Slide  68
Best AdWords Help Page!

Slide  69
Best Practice

Best Practices
- Organise by Theme/Product/Service
- Keywords Research
- Include Keywords in Advert
- Use Correct Landing Pages
- Enable Tracking/Conversion
Slide  70
Google Certification

Slide  71
Q?

Slide  72

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Google AdWords Advanced Tactics Guide

  • 1. Google AdWords Advanced Tactics Slide  1
  • 2. Agenda - Morning  Introduction to online advertising & Google AdWords  Managing Your Account - Creating an account - Who are we all? - Creating a campaign, step-by-step - Types of online advertising - Understanding campaign, ad group, and keyword statistics - Intro to PPC – AdWords, Bing, YSM - AdWords vs FB vs Linked In, etc - Basics of pay-per-click advertising - Introduction to AdWords - Features - Benefits - Basic terminology  Creating Your AdWords Account - Starter vs. Standard edition - How to create an account - Proper account structure - Account organization options Slide  2 - Editing Campaign Settings - Editing CPCs  Developing Quality Keyword Lists - How to Develop a List - Using the Keyword Tool - Creating Compelling Ad Text - Developing ad variations - Ad writing workshop
  • 3. Agenda - Afternoon  Tracking ad performance  Beginning Optimization - Conversion Tracking - Using the Report Center - Google Analytics - Campaign Optimizer  Optimizing to: - Increase conversions - Increase traffic - Location targeting - Demographic bidding  Best Practices - Increase Quality Score - Organise by Theme/Product/Service - Improve landing page quality - Keywords Research  Using the Google Network - Ad types (Image Ads, Local Business Ads, Mobile Ad, Click-to-Play Video Ads) - Placement targeted campaigns - Include Keywords in Advert - Use Correct Landing Pages - Enable Tracking/Conversion  Quality Score - CPM bidding  Billing & Reports - Understanding Billing - Billing Cycle  Open Q&A Slide  3
  • 4. Who am I Who are you? Slide  4
  • 5. Types of Online Advertising Banners/Display CPC/PPC CPL Sponsorships CPA Pop-ups Affiliate Text Ads Video What is Online Advertising? Slide  5
  • 6. Free/Organic/Natural Vs Paid Ads Natural / Organic / FREE Website Listings Slide  6
  • 7. What is PPC? Pay per click (PPC) is an Internet advertising model used on websites in which advertisers pay their host only when their advert is clicked. Slide  7
  • 8. Setting PPC Objectives • Critical to decide clear cut-off points before starting • • • What is your objective in numbers? How much can you afford to pay for a sale / lead What’s your current conversion rate on enquiries? • Are you willing to pay €10 for a lead? €50? €108? • • What countries are you geo-targeting? Eg - Can you handle Spanish-language enquiries? Slide  8
  • 9. PPC Overview • Slide  9 Reason Google worth $170B
  • 10. PPC Overview • Bid for your position against the competition • Higher your bid, higher your position. (1st not always best) • Greater competition = greater cost • No charge if user sees your ad • Only pay if user visits your website • Clicks charged direct to credit card • Simple way to test if your website can work for you • Requires lots of testing to maximise ROI Slide  10
  • 13. MSN AdCenter – Ads appear on Bing.com Slide  13
  • 17. Why AdWords? Targeted Results You have Total Control – You set the Budget Campaigns are Measurable Pay only for results (ie when your advert is clicked)
  • 18. Criteria for Success with Adverts  Solid and Expansive Keyword Research  Deliver Compelling Adverts that Cause Click-Through (CTR)  Creating Effective Landing Pages (that initiate a “conversion”)
  • 19. Terminology  PPC  CPC  CTR  Impression  Conversion  Quality Score  Adgroup  http://adwords.google.com/support/aw/bin/topic.py?hl=enuk&topic=15464 Slide  19
  • 20. Creating Your AdWords Account  Starter versus Standard Editions  Creating an Account Slide  20
  • 21. Google AdWords Account Structure  Account Level  Campaign Level  Adgroup Level  Keywords  Adverts  Structure your campaign to mirror your website  Manage multiple accounts with My Client Center  Create separate campaigns for multi-region advertising  Use AdWords Editor to manage your campaign Slide  21
  • 22. Google AdWords Account Structure (Example)  Account Level - Travel Company  Campaign Level - France - Spain - Portugal  Adgroup Level (Spain) - Malaga - Costa del Sol  Keywords  Adverts Slide  22
  • 24. Creating Your Campaign Plan, plan and plan some more! Complete Keyword Research Decide on your campaign structure - Does your campaign reflect your business/website? Develop your campaign BEFORE going to AdWords Slide  24
  • 25. Keyword Research  Foundation of your online marketing campaign (for both SEO and PPC)  Example “Global Warming” vs “Climate Change”  Draw up your Keyword List - Study your web stats program Brainstorm Competitors web sites Use Online Tools to check frequency of use - www.wordtracker.com - www.goodkeywords.com - GOOGLE KEYWORD TOOL Slide  25
  • 27. Create Compelling Ad Text  Be Concise, To the Point  Support claims on landing page  Relevant, accurate text  Repeated punctuation allowed  Targets specific keywords  No double-serving from multiple accounts  Clear & Accurate display URL  Working destination URL  Use Proper Grammar  Capitalise First letter of words  No superlatives/hyperbole allowed  No inappropriate language  Use direct calls to action  No pop-ups on landing page Follow the Searchers’ Thought Process! Slide  27
  • 28. Ad Variations – A/B or Split Testing Slide  28
  • 29. Workshop  Example  (Someone in the class?)  OR - Cahernane House Hotel - Create (short) Keyword list - Develop campaign - Create Advert copy - Landing Pages? Slide  29
  • 33. Make Changes!  Test Various Adverts - This one “rolls off the tongue”! - It has RYTHM
  • 34. Reverse the Order of the Features and Benefits  Feature / Benefit Order Reversal
  • 35. `  Always Use Capitalisation
  • 38. Quality Score USER  Advertisers want to show relevant ads so that users will click on their ads and land on their site  Users want to see relevant ads so they can easily find what they're looking for in the shortest amount of time. ADVERTISER Slide  38  Google wants the best experience for both advertisers and users so that advertisers continue to use the AdWords program and so users GOOGLE continue to use Google
  • 39. Quality Score  CTR is the biggest component in Quality Score.  According to Google “the biggest one by far is CTR”.  By allowing searchers to vote with their clicks, Google gets help from millions of people in determining which ads are best for each search query  Work to increase CTR - Diligently split test ad copy. Often the more profitable ad has a better CTR. - Theme out ad groups logically, and write ad copy relevant to the keywords bid on. - Choose keywords carefully. Often words that are only vaguely relevant work in content themes, but have poor search Quality Score because of low CTR Slide  39
  • 40. Quality Score  Google’s business is built on relevancy, and that’s increasingly reflected in landing page Quality Score.  Google rewards sites it considers relevant, honest, and authoritative – not just on the organic side, but with landing page Quality Score  Landing Page quality is essentially pass/fail option.  With a poor landing page quality score, keyword Quality Scores often stick in the 1 to 2 range and top out at about 4. Slide  40
  • 41. Quality Score  Google WANT you to have high QS and will tell you when you do not have this Slide  41
  • 44. How QS Affects Ads Ad Rank  AD RANK = MAX BID X QUALITY SCORE  Example BID AD Rank Position €4 1 4 4 €3 3 9 2 €2 6 12 1 €1 Slide  44 QS 8 8 3
  • 45. Cost of Your Ad  Pay the minimum amount necessary to retain your position.  Price (1) x QS (1) > Bid (2) x QS (2)  => Price (1) = (Bid (2) x QS(2)) / QS (1) BID QS AD Rank CPC Cost €4 8 32 (24/8) €3 €4 6 24 (12/6) €2 €4 3 12 Min Min  If QS increases then cost descreases. Slide  45
  • 46. Google Network  Text Ads  Images Ads  Mobile Ads  Video Ads Ext
  • 49. Reports Centre IP Exclusion Demographic Bidding Position Preference Geo-Targeting Ad Scheduling Billing/Invoicing Insights forSearch Placement Targeting Dynamic Keyword Insertion Site & Category Exclusion Slide  49 Traffic Estimator Keyword Ideas
  • 51. Demographic Bidding  Only operates with Content Network  Campaign/Settings/Demographic Bidding  Only a small range of Google partner sites have demographics available Slide  51
  • 52. Geo Targeting  Countries/Counties. Postcodes, etc  Campaign/Settings/Location & Languages Slide  52
  • 53. Billing & Invoicing  Options - Post Pay (CC or Invoicing) - Pre Pay (Top up option) Slide  53
  • 54. Placement Targeting  Campaigns/Networks/Manage Placements  Use the Placement Tool/Advanced Options Slide  54
  • 55. Site & Category Exclusions  Opportunities/More Tools/Site & Category Exclusions Slide  55
  • 56. IP Exclusion  Opportunities/Tools/IP Exclusion Slide  56
  • 57. Position Preference  Campaign/Settings/Bidding & Budget  Note: Enable Position Preference - THEN return to keyword to trigger Position Preference Slide  57
  • 59. Insights for Search  Google Insights for Search Slide  59
  • 63. Diagnostics  Ads Diagnostics Tool  Search Based Keyword Tool  Ads Preview Tool  Disapproved Ads Slide  63
  • 64. Ads Diagnostics Tool  Tools/Ads Diagnostic Tools Slide  64
  • 65. Search Based Keyword Tool  Tools Menu Slide  65
  • 69. Best AdWords Help Page! Slide  69
  • 70. Best Practice Best Practices - Organise by Theme/Product/Service - Keywords Research - Include Keywords in Advert - Use Correct Landing Pages - Enable Tracking/Conversion Slide  70