1. Donald Schmidt
■ 3619 Meadow Avenue, Cincinnati, Ohio 45211
■ Cell: 513 373-3396 ■ don@docartes.com
Training Materials Developer/Technical Writer
Qualifications Summary
• Professionalism – quick study, resourceful, able to achieve maximum results with minimal
support, results oriented, very attentive to end-user needs and document usability
• Technologies – Industrial operations and equipment maintenance, quality assurance, ERP
and HR software
• Written Communication – reference manuals, training manuals, job aids, one point lessons,
standard operating procedures, presentations, and brochures
• Graphic Communication – graphic organizers, photo-tracings, digital photography,
orthographic and isometric line art
Employment History
Contracting/Consulting 05/28/05-Present
05/28/05-present Nestle Nutrition
Training Materials and Documentation Development
Product Technology Center, Fremont, MI
Developing safety documentation for developmental processing equipment.
Beverage Processing Plant, Anderson, IN
Delivered PowerPoint based training materials with learning audits covering
aseptic processing.
Gerber Product Company, Fremont, MI
Launched an internal training department. This included training internal trainers
and developing tools for assessing employee training needs and skills.
Analyzed various quality system audits to identify and address compliance gaps.
07/05/06-01/12/07 Fidelity Investments, Covington, KY
SOP Documentation
Worked from test scripts to develop ERP software instructions as part of a major
process redesign and Oracle systems upgrade.
02/20/06-06/15/06 Toyota Motor Manufacturing North America, Erlanger, KY
SOP Documentation
Addressed data integrity issues by documenting PeopleSoft® data-entry
procedures.
05/28/05-12/31/05 Gerber Products Company, Fremont, MI
Training Curriculum and Materials Development
Developed a training curriculum and authored training modules for hot-fill,
beverage, bottling equipment maintenance.
2. Employment 4/93-5/05
09/24//04 – 5/15/05 PakTeem, Inc., Cincinnati, OH
Senior Technical Writer / Project Manager
Determined compliance requirements and created OSHA training for
employees.
Created content for company web site. Edited the company Human
Resources Manual.
04/15/93 - 12/26/04 Gear Information Group, Inc., Cincinnati, Ohio
Senior Technical Writer / Project Manager
Clients/Projects while working at Gear Information Group:
Novartis Medical Nutrition, Minneapolis, MN
Industrial Training Materials Development
Developed learning curriculums including training topics and
performance objectives for aseptic and thermal processing equipment
operators. Created training materials.
General Mills, Cedar Rapids, IA
Cereal Processing Equipment Manuals
Created equipment operation training materials and reference manuals
for grain roll lines, a flavoring batch mix system, and a cereal coating
system.
RA Jones, Cincinnati, OH
OEM Equipment Manuals
Interviewed design engineers, equipment assemblers, and analyzed
wiring diagrams to create comprehensive operation and maintenance
manuals for packaging and filling equipment.
Software
Authoring Tools:
Fluent in Microsoft Office Professional Suite, Snag-It, and Adobe Acrobat.
Familiar with Adobe FrameMaker and Adobe Creative Suite tools including Flash, Illustrator, and In-
Design.
Training Topics:
Electro mechanical control systems, PeopleSoft, Oracle, Documentum, and Baan
Education
Was graduated cum laude, 1992 Cincinnati Technical College, Cincinnati, OH
Associate of Applied Science, Technical Writing and Editing Technology