SlideShare uma empresa Scribd logo
1 de 3
Baixar para ler offline
BRANDERMILL WOODS RETIREMENT COMMUNITY
14311 BRANDERMILL WOODS TRAIL
MIDLOTHIAN, VA 23112
Job Description: Server IL
Department: Dining Services
Supervisor: Dining Room Manager
Approval Date: July 2011
SUMMARY
Under the supervision of the Dining Room Manager or Host, the Server is to courteously
and professionally serve all residents and their guests meals in the dining rooms.
Maintains a neat and orderly work area and informs their Supervisor of food needs and
resident questions and concerns that they are unable to answer. Sets up, serves and
'breaks down special functions. Is a key person in public relations for the community due
to the direct contact with the customer.
Essential Functions
This summarizes the essential duties and responsibilities regularly performed and
assigned to this position.
Is in proper uniform, clocked in and ready to work by scheduled time.
Attends production meetings before each meal is served.
Is courteous, knowledgeable of menu, and professional at all times when serving a
customer.
Keeps work stations as neat and orderly as possible during service.
Promote and maintain a healthy work environment for all staff regardless of
department.
Performs pre-opening and closing checklist duties as assigned by the
Host/Hostess.
Follows all out-lined Policies and Procedures for the Culinary Services
Department
Alerts a supervisor of any concerns or problems pertaining to the customer.
Cooperates and coordinates work activities with co-workers to ensure a smooth
run department.
Attends in-service trainings and seminars when scheduled.
Attendance must be regular and consistent.
Marginal Functions
Performs other duties as assigned by authorized personnel or as may be required
to meet emergency situations. May be assigned special duties other than what is
indicated on this job description; such as filling in as a host, bus person,
bartender, or dishwasher if needed.
Qualifications
• Must be able to read, write and follow written and verbal directions.
• High School education or GED preferred, but not required.
ServerIL
Page 2
• Position requires a minimum of one years experience as a server in a restaurant or
d minimum of 6 months service at Brandermill Woods as a server.
• Must be willing to learn the art of serving and having a pleasant personality.
• Must be able to communicate in a positive way with people.
Special Demands
• Must possess and exhibit a strong positive attitude toward customer service and
have a genuine interest in geriatric care and uphold the philosophy of the
community.
• Must be able to maintain a good working relationship with staff, residents, guests
and resident families.
Mental & Physical Requirements
Must be in good physical and mental health
Requires ability to stand and walk short and long distances for extended periods
of time.
Must be able to lift and/or carry objects in excess of 25 pounds.
Requires reaching above, below and at shoulder level
Must be able to bend, stoop, and stretch frequently throughout the day
Moderate to heavy physical effort is needed infrequently
Must be able to lift up to 501b independently
May be exposed to extreme temperatures (freezers and stoves/range burners) for
short periods of time
May be exposed to industrial cleaning chemicals
Must be able to see, hear and communicate with others
Must be able to stand and walk short distances.
Requires bending at knees, twisting from side to side at the waist, and reaching
above, below and at shoulder height
'Must be able to lift and carry lOlbs or more.
The kitchen environment is subject to noise, interruptions and distractions and
requires the ability to concentrate and handle a multitude of tasks.
Job's Normal Work Environment
• Works in clean, well lighted and well-ventilated kitchen and dining area.
• Work environment involves slight physical risks such as cuts from utensils, burns
and falls due to wet floors, quick temperature changes in and out of refrigeration
areas and around steam tables.
Type of Equipment Typically Used in this Job
• This position requires the limited applications of manual dexterity and eye-hand
coordination necessary for the handling of common restaurant items such as trays,
utensils, and dinnerware.
ServerIL
Page 3
Personal Appearance and Dress Code
• Must wear designated uniform, free of wrinkles and soil. Daily personal
hygiene and use of deodorants are required.
• Must follow detailed departmental dress code outlined in Food Service
orientation packet
Problem Solving Abilities
• Ability to handle routine problems.
• Ability to know when to refer problems to supervisor.
All requirements are subject to possible modification to reasonably accommodate individuals with
'disabilities.
This job description in no way states or implies that these are the only duties to be performed by the
employee occupying this position. Employees will be required to follow any other job-related
instructions and to perform otherjob-related duties requested by their supervisor.
Requirements are representative ofminimum levels ofknowledge, skills and/or abilities. Toperform this
job successfully, the incumbent willpossess the abilities or aptitudes toperform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an "at-will"
employment relationship.
I HAVE READ AND UNDERSTAND THE REQUIREMENTS SET-FORTH IN THE
ABOVE JOB DESCRIPTION. I HAVE ALSO RECEIVED A COPY OF THE ABOVE
JOB DESCRIPTION.
Employee Signature Date
Supervisor or Orientation Leader Date

Mais conteúdo relacionado

Mais procurados

Final Resume- NO REFERENCES
Final Resume- NO REFERENCESFinal Resume- NO REFERENCES
Final Resume- NO REFERENCESDaniel Thurston
 
George office boy resume
George office boy resumeGeorge office boy resume
George office boy resumeForbangGeorge
 
Skills for meeting and exceeding service expectations
Skills for meeting and exceeding service expectationsSkills for meeting and exceeding service expectations
Skills for meeting and exceeding service expectationsAziz El Attar
 
Carlos Lopez Resume
Carlos Lopez ResumeCarlos Lopez Resume
Carlos Lopez ResumeCarlos Lopez
 
BrendaMcDarby_Resume_Restaurant
BrendaMcDarby_Resume_RestaurantBrendaMcDarby_Resume_Restaurant
BrendaMcDarby_Resume_Restaurantbrenda mcdarby
 
Duties and responsibilities of a restaurant manager
Duties and responsibilities of a restaurant managerDuties and responsibilities of a restaurant manager
Duties and responsibilities of a restaurant managerindian chefrecipe
 
Organisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffOrganisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffakhil_menezes
 
Faisa l making job description hrm (kelompok 10)
Faisa l  making job description hrm (kelompok 10)Faisa l  making job description hrm (kelompok 10)
Faisa l making job description hrm (kelompok 10)Faisal Paeys
 
Ricardo Jimenez Resume 2.0
Ricardo Jimenez Resume 2.0Ricardo Jimenez Resume 2.0
Ricardo Jimenez Resume 2.0ricardo Jimenez
 
TRI TRUONG RESUME
TRI TRUONG RESUMETRI TRUONG RESUME
TRI TRUONG RESUMETRI TRUONG
 
executive sous chef
executive sous chefexecutive sous chef
executive sous chefAmr Sadek
 

Mais procurados (18)

Final Resume- NO REFERENCES
Final Resume- NO REFERENCESFinal Resume- NO REFERENCES
Final Resume- NO REFERENCES
 
Made Sukarna CV
Made Sukarna CVMade Sukarna CV
Made Sukarna CV
 
CV-orlan
CV-orlanCV-orlan
CV-orlan
 
Attributes of a waiter
Attributes of a waiterAttributes of a waiter
Attributes of a waiter
 
George office boy resume
George office boy resumeGeorge office boy resume
George office boy resume
 
Skills for meeting and exceeding service expectations
Skills for meeting and exceeding service expectationsSkills for meeting and exceeding service expectations
Skills for meeting and exceeding service expectations
 
MBYE NEW CV
MBYE NEW CVMBYE NEW CV
MBYE NEW CV
 
Carlos Lopez Resume
Carlos Lopez ResumeCarlos Lopez Resume
Carlos Lopez Resume
 
BrendaMcDarby_Resume_Restaurant
BrendaMcDarby_Resume_RestaurantBrendaMcDarby_Resume_Restaurant
BrendaMcDarby_Resume_Restaurant
 
Duties and responsibilities of a restaurant manager
Duties and responsibilities of a restaurant managerDuties and responsibilities of a restaurant manager
Duties and responsibilities of a restaurant manager
 
LaToyaFloyd.doc
LaToyaFloyd.docLaToyaFloyd.doc
LaToyaFloyd.doc
 
Organisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffOrganisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staff
 
Bala
BalaBala
Bala
 
Faisa l making job description hrm (kelompok 10)
Faisa l  making job description hrm (kelompok 10)Faisa l  making job description hrm (kelompok 10)
Faisa l making job description hrm (kelompok 10)
 
Ricardo Jimenez Resume 2.0
Ricardo Jimenez Resume 2.0Ricardo Jimenez Resume 2.0
Ricardo Jimenez Resume 2.0
 
TRI TRUONG RESUME
TRI TRUONG RESUMETRI TRUONG RESUME
TRI TRUONG RESUME
 
executive sous chef
executive sous chefexecutive sous chef
executive sous chef
 
cv shef legujabb
cv shef legujabbcv shef legujabb
cv shef legujabb
 

Destaque

Business Matters Presentation June 2015
Business Matters Presentation June 2015Business Matters Presentation June 2015
Business Matters Presentation June 2015Megan Evans
 
план вивчення теми
план вивчення темиплан вивчення теми
план вивчення темиantipovasvetl
 
план вивчення теми
план вивчення темиплан вивчення теми
план вивчення темиantipovasvetl
 
автореф. богун л.в.30.05. до друку
автореф. богун л.в.30.05. до друкуавтореф. богун л.в.30.05. до друку
автореф. богун л.в.30.05. до друкуВолодимир Andrienko22
 
En que consiste el desarrollo sustentable
En que consiste el desarrollo sustentableEn que consiste el desarrollo sustentable
En que consiste el desarrollo sustentableMiguel Garcia
 
Introducción al desarrollo sustentable
Introducción al desarrollo sustentableIntroducción al desarrollo sustentable
Introducción al desarrollo sustentableChevy Nava
 
Vocabulario juridico en ingles
Vocabulario juridico en inglesVocabulario juridico en ingles
Vocabulario juridico en inglespedro valzz
 
Practice of International Trade Chapter 01
Practice of International Trade Chapter 01Practice of International Trade Chapter 01
Practice of International Trade Chapter 01Sally Kang
 

Destaque (11)

Business Matters Presentation June 2015
Business Matters Presentation June 2015Business Matters Presentation June 2015
Business Matters Presentation June 2015
 
план вивчення теми
план вивчення темиплан вивчення теми
план вивчення теми
 
план вивчення теми
план вивчення темиплан вивчення теми
план вивчення теми
 
автореф. богун л.в.30.05. до друку
автореф. богун л.в.30.05. до друкуавтореф. богун л.в.30.05. до друку
автореф. богун л.в.30.05. до друку
 
En que consiste el desarrollo sustentable
En que consiste el desarrollo sustentableEn que consiste el desarrollo sustentable
En que consiste el desarrollo sustentable
 
Introducción al desarrollo sustentable
Introducción al desarrollo sustentableIntroducción al desarrollo sustentable
Introducción al desarrollo sustentable
 
Vocabulario juridico en ingles
Vocabulario juridico en inglesVocabulario juridico en ingles
Vocabulario juridico en ingles
 
Vidguk ryabyy
Vidguk ryabyyVidguk ryabyy
Vidguk ryabyy
 
La Carta de la Tierra
La Carta de la TierraLa Carta de la Tierra
La Carta de la Tierra
 
Herramientas de un BUEN supervisor
Herramientas de un BUEN supervisorHerramientas de un BUEN supervisor
Herramientas de un BUEN supervisor
 
Practice of International Trade Chapter 01
Practice of International Trade Chapter 01Practice of International Trade Chapter 01
Practice of International Trade Chapter 01
 

Semelhante a Server%2BIL

Food & Beverage Department Organization & Hierarchy Chart.pptx
Food & Beverage Department Organization & Hierarchy Chart.pptxFood & Beverage Department Organization & Hierarchy Chart.pptx
Food & Beverage Department Organization & Hierarchy Chart.pptxSpiritTales
 
INTRODUCTION TO HOSPITALITY AND THE WAITER
INTRODUCTION TO HOSPITALITY AND THE WAITERINTRODUCTION TO HOSPITALITY AND THE WAITER
INTRODUCTION TO HOSPITALITY AND THE WAITERMUMTAZUL ILYANI AZHAR
 
Sous Chef Job Description
Sous Chef Job DescriptionSous Chef Job Description
Sous Chef Job DescriptionDavid Hall
 
Professional experience cv
Professional experience cvProfessional experience cv
Professional experience cvRoneil Sanchez
 
arun cvdesktop (2)
arun cvdesktop (2)arun cvdesktop (2)
arun cvdesktop (2)arun rajhans
 
Attitude and behaviour in the kitchen
Attitude and behaviour in the kitchenAttitude and behaviour in the kitchen
Attitude and behaviour in the kitchenazim amran
 
vijay kumar new cv
vijay kumar new cvvijay kumar new cv
vijay kumar new cvvijay kumar
 
Job Description Templates: The Definitive Guide
Job Description Templates: The Definitive GuideJob Description Templates: The Definitive Guide
Job Description Templates: The Definitive GuideSean Falconer
 
TLE 10- Catering Business.pdf
TLE 10- Catering Business.pdfTLE 10- Catering Business.pdf
TLE 10- Catering Business.pdfcarolinealfeche
 
Completed Project
Completed ProjectCompleted Project
Completed ProjectPiseth Saom
 
Head Chef Job Description
Head Chef Job DescriptionHead Chef Job Description
Head Chef Job DescriptionDavid Hall
 
Biswajit sahu resume
Biswajit sahu resumeBiswajit sahu resume
Biswajit sahu resumebiswajit sahu
 

Semelhante a Server%2BIL (20)

Food & Beverage Department Organization & Hierarchy Chart.pptx
Food & Beverage Department Organization & Hierarchy Chart.pptxFood & Beverage Department Organization & Hierarchy Chart.pptx
Food & Beverage Department Organization & Hierarchy Chart.pptx
 
INTRODUCTION TO HOSPITALITY AND THE WAITER
INTRODUCTION TO HOSPITALITY AND THE WAITERINTRODUCTION TO HOSPITALITY AND THE WAITER
INTRODUCTION TO HOSPITALITY AND THE WAITER
 
Positions at a restaurant
Positions at a restaurantPositions at a restaurant
Positions at a restaurant
 
CV - Jasper Loren
CV - Jasper LorenCV - Jasper Loren
CV - Jasper Loren
 
Kitchen mgt trainee
Kitchen mgt traineeKitchen mgt trainee
Kitchen mgt trainee
 
Sous Chef Job Description
Sous Chef Job DescriptionSous Chef Job Description
Sous Chef Job Description
 
Cv orlan
Cv orlanCv orlan
Cv orlan
 
Professional experience cv
Professional experience cvProfessional experience cv
Professional experience cv
 
arun cvdesktop (2)
arun cvdesktop (2)arun cvdesktop (2)
arun cvdesktop (2)
 
Attitude and behaviour in the kitchen
Attitude and behaviour in the kitchenAttitude and behaviour in the kitchen
Attitude and behaviour in the kitchen
 
vijay kumar new cv
vijay kumar new cvvijay kumar new cv
vijay kumar new cv
 
Camp-Counselor 2 12
Camp-Counselor 2 12Camp-Counselor 2 12
Camp-Counselor 2 12
 
Job Description Templates: The Definitive Guide
Job Description Templates: The Definitive GuideJob Description Templates: The Definitive Guide
Job Description Templates: The Definitive Guide
 
TLE 10- Catering Business.pdf
TLE 10- Catering Business.pdfTLE 10- Catering Business.pdf
TLE 10- Catering Business.pdf
 
Completed Project
Completed ProjectCompleted Project
Completed Project
 
CV
CVCV
CV
 
Head Chef Job Description
Head Chef Job DescriptionHead Chef Job Description
Head Chef Job Description
 
Job Description
Job Description Job Description
Job Description
 
Biswajit sahu resume
Biswajit sahu resumeBiswajit sahu resume
Biswajit sahu resume
 
Durgesh Tyagi
Durgesh TyagiDurgesh Tyagi
Durgesh Tyagi
 

Server%2BIL

  • 1. BRANDERMILL WOODS RETIREMENT COMMUNITY 14311 BRANDERMILL WOODS TRAIL MIDLOTHIAN, VA 23112 Job Description: Server IL Department: Dining Services Supervisor: Dining Room Manager Approval Date: July 2011 SUMMARY Under the supervision of the Dining Room Manager or Host, the Server is to courteously and professionally serve all residents and their guests meals in the dining rooms. Maintains a neat and orderly work area and informs their Supervisor of food needs and resident questions and concerns that they are unable to answer. Sets up, serves and 'breaks down special functions. Is a key person in public relations for the community due to the direct contact with the customer. Essential Functions This summarizes the essential duties and responsibilities regularly performed and assigned to this position. Is in proper uniform, clocked in and ready to work by scheduled time. Attends production meetings before each meal is served. Is courteous, knowledgeable of menu, and professional at all times when serving a customer. Keeps work stations as neat and orderly as possible during service. Promote and maintain a healthy work environment for all staff regardless of department. Performs pre-opening and closing checklist duties as assigned by the Host/Hostess. Follows all out-lined Policies and Procedures for the Culinary Services Department Alerts a supervisor of any concerns or problems pertaining to the customer. Cooperates and coordinates work activities with co-workers to ensure a smooth run department. Attends in-service trainings and seminars when scheduled. Attendance must be regular and consistent. Marginal Functions Performs other duties as assigned by authorized personnel or as may be required to meet emergency situations. May be assigned special duties other than what is indicated on this job description; such as filling in as a host, bus person, bartender, or dishwasher if needed. Qualifications • Must be able to read, write and follow written and verbal directions. • High School education or GED preferred, but not required.
  • 2. ServerIL Page 2 • Position requires a minimum of one years experience as a server in a restaurant or d minimum of 6 months service at Brandermill Woods as a server. • Must be willing to learn the art of serving and having a pleasant personality. • Must be able to communicate in a positive way with people. Special Demands • Must possess and exhibit a strong positive attitude toward customer service and have a genuine interest in geriatric care and uphold the philosophy of the community. • Must be able to maintain a good working relationship with staff, residents, guests and resident families. Mental & Physical Requirements Must be in good physical and mental health Requires ability to stand and walk short and long distances for extended periods of time. Must be able to lift and/or carry objects in excess of 25 pounds. Requires reaching above, below and at shoulder level Must be able to bend, stoop, and stretch frequently throughout the day Moderate to heavy physical effort is needed infrequently Must be able to lift up to 501b independently May be exposed to extreme temperatures (freezers and stoves/range burners) for short periods of time May be exposed to industrial cleaning chemicals Must be able to see, hear and communicate with others Must be able to stand and walk short distances. Requires bending at knees, twisting from side to side at the waist, and reaching above, below and at shoulder height 'Must be able to lift and carry lOlbs or more. The kitchen environment is subject to noise, interruptions and distractions and requires the ability to concentrate and handle a multitude of tasks. Job's Normal Work Environment • Works in clean, well lighted and well-ventilated kitchen and dining area. • Work environment involves slight physical risks such as cuts from utensils, burns and falls due to wet floors, quick temperature changes in and out of refrigeration areas and around steam tables. Type of Equipment Typically Used in this Job • This position requires the limited applications of manual dexterity and eye-hand coordination necessary for the handling of common restaurant items such as trays, utensils, and dinnerware.
  • 3. ServerIL Page 3 Personal Appearance and Dress Code • Must wear designated uniform, free of wrinkles and soil. Daily personal hygiene and use of deodorants are required. • Must follow detailed departmental dress code outlined in Food Service orientation packet Problem Solving Abilities • Ability to handle routine problems. • Ability to know when to refer problems to supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with 'disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform otherjob-related duties requested by their supervisor. Requirements are representative ofminimum levels ofknowledge, skills and/or abilities. Toperform this job successfully, the incumbent willpossess the abilities or aptitudes toperform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. I HAVE READ AND UNDERSTAND THE REQUIREMENTS SET-FORTH IN THE ABOVE JOB DESCRIPTION. I HAVE ALSO RECEIVED A COPY OF THE ABOVE JOB DESCRIPTION. Employee Signature Date Supervisor or Orientation Leader Date