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JAMIA, 1997Let Patients Help
in the new world
of healthcare
“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com
“It can be argued
that the largest
yet most neglected
health care
resource,
worldwide,
is the patient…”
Triumph
over circumstance
“holy war”
1980: We were #1 in world sales
(Compugraphic)
1983 Liberty Bowl –
Nasty Circumstances
• Average punt: 28 yards!
• 5 touchdowns …
• … only ONE extra point
• Final: Notre Dame 19, BC 18
• The MVP was the losing
quarterback
Doug Flutie
– 16 for 37 (43%)
– 3 TDs
– 2 INT
NCAA
passer rating:
124.43
Evaluations can be
rough
Some NFL passers who’ve had a ZERO
rating:
• Earl Morrall,
9/19/65
• Bob Griese,
9/28/68
• Johnny Unitas,
10/20/68
• Len Dawson,
11/22/70
• Warren Moon
(2x)
• Norm Snead
(2x)
• Joe Namath
(2x)
• Terry Bradshaw
(3x)
Then, triumphs:
• Franchise records for
– Most passing yards
– Most touchdowns
– Most completions
• 2 Super Bowl wins
– Beat my Patriots both times
– And MVP both times
• Only QB ever
to get 4900 yards &
Super Bowl same year
Eli Manning
Two other Ole Miss “winners”
of NFL zero ratings
who went on to triumph
Two other Ole Miss “winners”
of NFL zero ratings
who went on to triumph
Then, triumphs:
• Franchise records for
– Most passing yards
– Most touchdowns
– Most completions
• 2 Super Bowl wins
– Beat Patriots both times
– And MVP both times
• Only QB ever
to get 4900 yards &
Super Bowl same year
Eli Manning His dad Archie
3:41 video of Doug Flutie’s
Hail Mary pass,
Thanskgiving Friday, 1984
http://dave.pt/Flutie
We were #1
But then: hello.
Triumph
over circumstance
Foundation Principles
• Patient is not a third person word
– Your time will come
• Patients are the ultimate stakeholder
– Yet they’re often omitted from planning the future
• A pivotal force: The urge to care
for our children and elders is strong.
How I came to be here
• High tech marketing
• Data geek; tech trends; automation
• 2007: Cancer discovery & recovery
• 2008: E-Patient
blogger
• 2009: Participatory
Medicine, Public
Speaker
• 2010: full time
e-Patients.net founder
Tom Ferguson MD
1944-2006
Equipped
Engaged
Empowered
Enabled”
Doc Tom said,
“e-Patients are
Pt of future
Me? An indicator
of the future??
• Who’s getting online:
– 1989: Me (CompuServe sysop)
– 2009: 76% of US adults (Pew)
• Who’s romancing online:
– 1999: I met my wife (Match.com)
– 2009: One in eight weddings
in the U.S. met online
– 2011: One in five couples
met online
The Incidental Finding
Routine shoulder x-ray, Jan. 2, 2007
“Your shoulder
will be fine …
but there's
something
in your lung”
Multiple tumors in both lungsWhere’s This
From??
Primary Tumor: Kidney
E-Patient Activity 1:
Researching my
condition
Classic
Stage IV,
Grade 4
Renal Cell
Carcinoma
Illustration on
the drug company's
web site
Median Survival:
24 weeks
After the shock
you’re left with the
question:What are my options?
What can I do?
Get engaged.
Get it in gear.
Do everything you can.
E-Patient Activity 2:
“My doctor prescribed ACOR”
(Community of my patient peers)
ACOR members told me:
• This is an uncommon disease –
get to a hospital that does a lot of cases
• There’s no cure, but HDIL-2 sometimes
works.
– When it does, about half the time it’s
permanent
– The side effects are severe.
• Don’t let them give you anything else first
• Here are four doctors in your area who do it
E-Patient Activity 3:
Reading (and sharing)
my hospital data online
Surgery & Interleukin worked.
Target Lesion 1 – Left Upper Lobe
Baseline: 39x43 mm 50 weeks: 20x12 mm
Question:
How can it be
that the most useful
and relevant and
up-to-the-minute information
can exist outside of
traditional channels?
“If I read two journal articles every night,
at the end of a year I’d be 400 years behind.”
It’s not humanly possible to keep
up.
Dr. Lindberg:400 years
The lethal lag time:
2-5 years
During this time,
people who might have benefitted can die.
Patients have all the time in the world
to look for such things.
The time it takes after successful research is completed
before publication is completed and the article’s been
read.
Compare with
“To Err is Human” (98,000 deaths/yr Nov
1999)
Death by Googling:
Not.
(Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year
search)
“It may be
more dangerous
not to google
your condition.”
“These conclusions
are no more anti-doctor
or anti-medicine
than Copernicus and Galileo
were anti-astronomer.”
Patients can simply contribute
more today than in the past.
Because of the Web,
Patients Can Connect to Information
and Each Other (and other Providers)
“But it’s HARD
to change our
attitudes and habits”
It can be done.
“How can patients participate if they can’t
see what I see?” – Dr. Danny Sands
Obstacle to adoption:
“Patients will
flood us with
time-wasting
questions.”
OpenNotes
What happens
when patients see
their doctors’
notes?
• 99% of patients wanted to continue
• 17-26% of docs preferred not to…
–But when given the chance to stop, none
did
• 85-89% of patients said availability of
open notes would influence their
choice of providers and health plans
No clinician
can possibly perform
to the top of their
training if the data
they’re given is wrong.
“Now I know why docs
don’t give you scan data.
I see the Virgin Mary,
Jimmy Hoffa, several
forks, and Saddam’s
yellowcake hiding in my
guts.”
“And this CT scan makes my butt look big.”
@Xeni
Live tweeting, 12-18-2011
“So I figure out how to
open my bone scan data. I
look.”
“What the...”
“What’s that ****-shaped
ghost-shadow thing—
it looks like I have a
penis!”
“I call a hacker pal. ‘That, Xeni, is a ****.’”
“I look at metadata more carefully. THEY GAVE
ME THE WRONG DATA. SOME OTHER DUDE’S
SCANS.”
@Xeni
Next day: 12-19-2011
Pre-op: “At least you won’t be
lopsided.”
“What do you mean?”
“You’re getting a bilateral
mastectomy.”
“No I’m not!”
“That’s what came to us on this
Data quality is
essential.
Let Patients Help.
Urgency:
The Demographic
Crunch
Problem(?)
Chronic Disease Epidemic
CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death
Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM
Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
Problem(?)
Chronic Disease Epidemic
CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death
Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM
Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
My classmate Jay
Half of everyone who’s
ever been 65 is alive today
Population today: ~7.0 billion
End of World War II: ~2.3 billion
Dr. Eric Topol
AliveCor: iPhone EKG
12/3/12:
“FDA clears iPhone heart
monitor, doctors can pre-
order”
Feb 2014: OTC
Final Lesson:
When assets digitize,
things move fast.
Someday 3D printing
will move downmarket
to consumer level
Oh wait…
Dutch IVF program
had an insane idea
• Give patient couples
a wiki, and six
months to talk
amongst them-
selves. The promise:
• “We’ll give you
anything you decide
– your top ten
Top things IVF patients asked for
• I want insurers to reimburse six attempts.
• I want insurance companies to only count
it as an attempt if the embryo gets started.
• I want empathy from my doctor,
not just technical or financial information.
• I want separate waiting rooms
for families who’ve conceived
Patch Adams
October 2007
2.8 e-Patient Years in Pictures
December 2006 May 2009
Triumph
over circumstance
JAMIA, 1997Let Patients Help
in the new world
of healthcare
“e-Patient Dave” deBronkart
Twitter: @ePatientDave
facebook.com/ePatientDave
LinkedIn.com/in/ePatientDave
dave@epatientdave.com

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Let Patients Help in the New World of Healthcare

  • 1. JAMIA, 1997Let Patients Help in the new world of healthcare “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave dave@epatientdave.com
  • 2. “It can be argued that the largest yet most neglected health care resource, worldwide, is the patient…”
  • 3.
  • 6. 1980: We were #1 in world sales (Compugraphic)
  • 7. 1983 Liberty Bowl – Nasty Circumstances • Average punt: 28 yards! • 5 touchdowns … • … only ONE extra point • Final: Notre Dame 19, BC 18 • The MVP was the losing quarterback
  • 8. Doug Flutie – 16 for 37 (43%) – 3 TDs – 2 INT NCAA passer rating: 124.43
  • 9. Evaluations can be rough Some NFL passers who’ve had a ZERO rating: • Earl Morrall, 9/19/65 • Bob Griese, 9/28/68 • Johnny Unitas, 10/20/68 • Len Dawson, 11/22/70 • Warren Moon (2x) • Norm Snead (2x) • Joe Namath (2x) • Terry Bradshaw (3x)
  • 10. Then, triumphs: • Franchise records for – Most passing yards – Most touchdowns – Most completions • 2 Super Bowl wins – Beat my Patriots both times – And MVP both times • Only QB ever to get 4900 yards & Super Bowl same year Eli Manning Two other Ole Miss “winners” of NFL zero ratings who went on to triumph
  • 11. Two other Ole Miss “winners” of NFL zero ratings who went on to triumph Then, triumphs: • Franchise records for – Most passing yards – Most touchdowns – Most completions • 2 Super Bowl wins – Beat Patriots both times – And MVP both times • Only QB ever to get 4900 yards & Super Bowl same year Eli Manning His dad Archie
  • 12. 3:41 video of Doug Flutie’s Hail Mary pass, Thanskgiving Friday, 1984 http://dave.pt/Flutie
  • 16. Foundation Principles • Patient is not a third person word – Your time will come • Patients are the ultimate stakeholder – Yet they’re often omitted from planning the future • A pivotal force: The urge to care for our children and elders is strong.
  • 17. How I came to be here • High tech marketing • Data geek; tech trends; automation • 2007: Cancer discovery & recovery • 2008: E-Patient blogger • 2009: Participatory Medicine, Public Speaker • 2010: full time
  • 18. e-Patients.net founder Tom Ferguson MD 1944-2006 Equipped Engaged Empowered Enabled” Doc Tom said, “e-Patients are
  • 19.
  • 21.
  • 22. Me? An indicator of the future?? • Who’s getting online: – 1989: Me (CompuServe sysop) – 2009: 76% of US adults (Pew) • Who’s romancing online: – 1999: I met my wife (Match.com) – 2009: One in eight weddings in the U.S. met online – 2011: One in five couples met online
  • 23. The Incidental Finding Routine shoulder x-ray, Jan. 2, 2007 “Your shoulder will be fine … but there's something in your lung”
  • 24. Multiple tumors in both lungsWhere’s This From??
  • 27. Classic Stage IV, Grade 4 Renal Cell Carcinoma Illustration on the drug company's web site Median Survival: 24 weeks
  • 28. After the shock you’re left with the question:What are my options? What can I do?
  • 29. Get engaged. Get it in gear. Do everything you can.
  • 30. E-Patient Activity 2: “My doctor prescribed ACOR” (Community of my patient peers)
  • 31. ACOR members told me: • This is an uncommon disease – get to a hospital that does a lot of cases • There’s no cure, but HDIL-2 sometimes works. – When it does, about half the time it’s permanent – The side effects are severe. • Don’t let them give you anything else first • Here are four doctors in your area who do it
  • 32. E-Patient Activity 3: Reading (and sharing) my hospital data online
  • 33. Surgery & Interleukin worked. Target Lesion 1 – Left Upper Lobe Baseline: 39x43 mm 50 weeks: 20x12 mm
  • 34.
  • 36. How can it be that the most useful and relevant and up-to-the-minute information can exist outside of traditional channels?
  • 37. “If I read two journal articles every night, at the end of a year I’d be 400 years behind.” It’s not humanly possible to keep up. Dr. Lindberg:400 years
  • 38. The lethal lag time: 2-5 years During this time, people who might have benefitted can die. Patients have all the time in the world to look for such things. The time it takes after successful research is completed before publication is completed and the article’s been read.
  • 39. Compare with “To Err is Human” (98,000 deaths/yr Nov 1999) Death by Googling: Not. (Dr. Gunther Eysenbach, Europe: 0 deaths found in a three year search)
  • 40. “It may be more dangerous not to google your condition.”
  • 41. “These conclusions are no more anti-doctor or anti-medicine than Copernicus and Galileo were anti-astronomer.” Patients can simply contribute more today than in the past.
  • 42. Because of the Web, Patients Can Connect to Information and Each Other (and other Providers)
  • 43. “But it’s HARD to change our attitudes and habits”
  • 44. It can be done.
  • 45.
  • 46.
  • 47.
  • 48. “How can patients participate if they can’t see what I see?” – Dr. Danny Sands
  • 49. Obstacle to adoption: “Patients will flood us with time-wasting questions.”
  • 50. OpenNotes What happens when patients see their doctors’ notes?
  • 51.
  • 52. • 99% of patients wanted to continue • 17-26% of docs preferred not to… –But when given the chance to stop, none did • 85-89% of patients said availability of open notes would influence their choice of providers and health plans
  • 53. No clinician can possibly perform to the top of their training if the data they’re given is wrong.
  • 54. “Now I know why docs don’t give you scan data. I see the Virgin Mary, Jimmy Hoffa, several forks, and Saddam’s yellowcake hiding in my guts.” “And this CT scan makes my butt look big.” @Xeni Live tweeting, 12-18-2011
  • 55. “So I figure out how to open my bone scan data. I look.” “What the...” “What’s that ****-shaped ghost-shadow thing— it looks like I have a penis!” “I call a hacker pal. ‘That, Xeni, is a ****.’” “I look at metadata more carefully. THEY GAVE ME THE WRONG DATA. SOME OTHER DUDE’S SCANS.” @Xeni Next day: 12-19-2011
  • 56. Pre-op: “At least you won’t be lopsided.” “What do you mean?” “You’re getting a bilateral mastectomy.” “No I’m not!” “That’s what came to us on this
  • 57.
  • 60. Problem(?) Chronic Disease Epidemic CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
  • 61. Problem(?) Chronic Disease Epidemic CDC (2004) Ten Great Public Health Achievements in the 20th Century & Leading Causes of Death Jones (2012) The Burden of Disease and the Changing Task of Medicine. NEJM Used with permission of John O. Moore MD, PhD newmed.media.mit.edu
  • 63. Half of everyone who’s ever been 65 is alive today Population today: ~7.0 billion End of World War II: ~2.3 billion
  • 65. AliveCor: iPhone EKG 12/3/12: “FDA clears iPhone heart monitor, doctors can pre- order” Feb 2014: OTC
  • 66.
  • 67. Final Lesson: When assets digitize, things move fast.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73. Someday 3D printing will move downmarket to consumer level
  • 75.
  • 76.
  • 77. Dutch IVF program had an insane idea • Give patient couples a wiki, and six months to talk amongst them- selves. The promise: • “We’ll give you anything you decide – your top ten
  • 78. Top things IVF patients asked for • I want insurers to reimburse six attempts. • I want insurance companies to only count it as an attempt if the embryo gets started. • I want empathy from my doctor, not just technical or financial information. • I want separate waiting rooms for families who’ve conceived
  • 80. October 2007 2.8 e-Patient Years in Pictures December 2006 May 2009
  • 81.
  • 82.
  • 84.
  • 85. JAMIA, 1997Let Patients Help in the new world of healthcare “e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave dave@epatientdave.com