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Some issues in e-learning,
education, and educational
management
Ferran Ruiz Tarragó
President - School Education Council of Catalonia
Barcelona, 7 June 2013
UOC eLC International Seminar
e-Learning Around the World: Achievements,
Challenges, and Broken Promises
Aim of the Seminar
“The future challenges for the use
of e-learning in different
contexts will be discussed – both
the technological and, above all,
the educational challenges”
• Digital
generation
• Is this boy an
e-learner?
Are they e-learning?
Is this e-learning?
Aim of the Seminar
“The future challenges for the use of
e-learning in different contexts will
be discussed – both the technological
and, above all, the educational
challenges”
What about management challenges?
The distinct worlds of eL
• Business
• Open & distance learning universities
• “Traditional” universities
• Schools
John Chambers
“E-learning is the
next major killer
application”
Comdex, Las Vegas, 2001
e-learning in companies
• Deliver just-in-time knowledge and
training at the desktop
• Facilitate adaptation to changing
environments while updating
workforce skills
• Avoid interferences with working time
• Reduce training costsTop-down industry
The industry of e-learning
• Contents
• Software – platforms – VLE – LMS
• Economic model (users, costs)
• Rights managenent
• Privacy & security issues
• Delivery & user support
e-learning in schools
Young learners (schooling)
• Have limited capabilities of
independent study and of setting
long-term goals
• Learn interacting with classmates,
teachers, and other people
• Are not in the business of just-in-
time learning for retraining and re-
skilling
ICT in schools
Aims of ICT in schools
• Schools define, implement and assess
ways of accomodating ICT in different
school situations and pedagogical
perspectives:
– to improve teaching
– as productivity tools
– to support skills’ development
– to foster constructivist approaches to
learning
Bottom-up approach
School-based education & learning
• “Closure”:
– Closed organization space
– Closed physical space
– Closed information space
• Estandardization
• Efficiency
• Behaviourism
The current way educational
relationships are structured is
more a product of tradition,
faculty, economy, and
managerial convenience than
due to intrinsic requirements
of learning and educating
“A business reflects
its manager”
Kenichi Ohmae
The Mind of the
Strategist (1982)
Some common features of the
“managerial mindset”
• Focus on the school, the closed
“domain” in which they are in
control, disregarding home and
community
• Embody a culture of imposing goals
and contribute to it
Some common features of the
“managerial mindset”
• Thinking within the limits of current
evaluation and supervision systems
• Is much more focused on doing things
better rather than doing better
things
• Accountable to the top
http://www.youtube.com/watch?v=GCPvnXUVteA&feature=player_embedded#!
Shoshana Zuboff
Zuboff’s summary /1
• Management was designed a hundred years
ago for low cost, efficient and
standardized production of goods
• People today no longer experience
themselves as anonymous mass consumers.
• People today have became more complex,
more educated, more informed, more
traveled, more experienced, and so their
needs have shifted.
Zuboff’s summary /2
• Systems have grown out of touch with the
society around it, with the people that
they should be serving.
• The new needs of the individuals are
largely going not only unfulfilled but
unnoticed (do not get on the radar
screen.)
• How to realign commercial operations with
the new needs – very hard to do it from
inside the old model, because it was
created to keep consumers out.
Zuboff’s summary /3
• It is very difficult from within the current
management system, to reach out and
realign with the needs of the population.
• There is so much economic (educational)
value seating in the new subjective needs
of people.
• When we figure out how to reconfigure to
meet those needs, masses of wealth
(learning) are created.
“The old logic of wealth
creation worked from
the perspective of the
organization and its
requirements ... now
we need a logic based
on the individual.”
Creating value in the age of
distributed capitalism (2010)Shoshana Zuboff
“It’s management’s
responsibility to look
ahead, predict,
change the product”
The New Economics. For
Industry, Government,
Education (1993)
W. E. Deming
Issues
• e-learning works well for adults provided it is
specifically managed
• e-learning is largely a foreign concept for
teachers & school students
• e-learning conceptual premises are only
partially suitable for young learners
• educational management is aimed at “mass
consumption” & one-size-fits-all
• new educational management thinking and
practices are crucial for the education of
young learners
Many thanks!
Ferran Ruiz Tarragó
frtarrago@gmail.com
http://about.me/frtarrago
@frtarrago

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Issues and Challenges of E-Learning in Education Management

  • 1. Some issues in e-learning, education, and educational management Ferran Ruiz Tarragó President - School Education Council of Catalonia Barcelona, 7 June 2013 UOC eLC International Seminar e-Learning Around the World: Achievements, Challenges, and Broken Promises
  • 2. Aim of the Seminar “The future challenges for the use of e-learning in different contexts will be discussed – both the technological and, above all, the educational challenges”
  • 3. • Digital generation • Is this boy an e-learner?
  • 6. Aim of the Seminar “The future challenges for the use of e-learning in different contexts will be discussed – both the technological and, above all, the educational challenges” What about management challenges?
  • 7. The distinct worlds of eL • Business • Open & distance learning universities • “Traditional” universities • Schools
  • 8. John Chambers “E-learning is the next major killer application” Comdex, Las Vegas, 2001
  • 9. e-learning in companies • Deliver just-in-time knowledge and training at the desktop • Facilitate adaptation to changing environments while updating workforce skills • Avoid interferences with working time • Reduce training costsTop-down industry
  • 10. The industry of e-learning • Contents • Software – platforms – VLE – LMS • Economic model (users, costs) • Rights managenent • Privacy & security issues • Delivery & user support
  • 12. Young learners (schooling) • Have limited capabilities of independent study and of setting long-term goals • Learn interacting with classmates, teachers, and other people • Are not in the business of just-in- time learning for retraining and re- skilling
  • 14. Aims of ICT in schools • Schools define, implement and assess ways of accomodating ICT in different school situations and pedagogical perspectives: – to improve teaching – as productivity tools – to support skills’ development – to foster constructivist approaches to learning Bottom-up approach
  • 15. School-based education & learning • “Closure”: – Closed organization space – Closed physical space – Closed information space • Estandardization • Efficiency • Behaviourism
  • 16. The current way educational relationships are structured is more a product of tradition, faculty, economy, and managerial convenience than due to intrinsic requirements of learning and educating
  • 17. “A business reflects its manager” Kenichi Ohmae The Mind of the Strategist (1982)
  • 18. Some common features of the “managerial mindset” • Focus on the school, the closed “domain” in which they are in control, disregarding home and community • Embody a culture of imposing goals and contribute to it
  • 19. Some common features of the “managerial mindset” • Thinking within the limits of current evaluation and supervision systems • Is much more focused on doing things better rather than doing better things • Accountable to the top
  • 21. Zuboff’s summary /1 • Management was designed a hundred years ago for low cost, efficient and standardized production of goods • People today no longer experience themselves as anonymous mass consumers. • People today have became more complex, more educated, more informed, more traveled, more experienced, and so their needs have shifted.
  • 22. Zuboff’s summary /2 • Systems have grown out of touch with the society around it, with the people that they should be serving. • The new needs of the individuals are largely going not only unfulfilled but unnoticed (do not get on the radar screen.) • How to realign commercial operations with the new needs – very hard to do it from inside the old model, because it was created to keep consumers out.
  • 23. Zuboff’s summary /3 • It is very difficult from within the current management system, to reach out and realign with the needs of the population. • There is so much economic (educational) value seating in the new subjective needs of people. • When we figure out how to reconfigure to meet those needs, masses of wealth (learning) are created.
  • 24. “The old logic of wealth creation worked from the perspective of the organization and its requirements ... now we need a logic based on the individual.” Creating value in the age of distributed capitalism (2010)Shoshana Zuboff
  • 25. “It’s management’s responsibility to look ahead, predict, change the product” The New Economics. For Industry, Government, Education (1993) W. E. Deming
  • 26. Issues • e-learning works well for adults provided it is specifically managed • e-learning is largely a foreign concept for teachers & school students • e-learning conceptual premises are only partially suitable for young learners • educational management is aimed at “mass consumption” & one-size-fits-all • new educational management thinking and practices are crucial for the education of young learners
  • 27. Many thanks! Ferran Ruiz Tarragó frtarrago@gmail.com http://about.me/frtarrago @frtarrago