Billions of dollars are spent on buying and implementing software each year. This session walks you through the keys to a successful implementation, including simple tools that you can use along the way.

10. R Responsible to perform the task
A Accountable for the task being completed
C Consulted with prior to the activity being performed
I Informed that the task has been completed
Step Task R A C I
1 Create Project Charter DJ, JK JK TS, MO
2 Distribute Charter for comments JK JK DJ, TS
3 Schedule approval meeting DJ, JK JK TS
4 Lead approval meeting JK, TS TS
5 Schedule project kickoff session DJ JK TS TS
6 Distribute approved Charter DJ TS JK, MO

22. Stage Action
Catalyzing Leadership’s task of bringing an abstract idea to concrete
fruition
Encoding The Champion’s task of clearly communicating the need for
change
Imagining The leader’s words become ideas in the minds of close
followers
Uniting Once the vision of change becomes clear to a few key people,
it quickly becomes visible to others
Fitting Organizational leadership is engaged to seek out and address
parts of the enterprise that do not align with the vision
Gelling Leadership drives the change through all levels of the
organization and instilling into the culture
Robbins, Harvey and Michael Finley. Why Change Doesn’t Work. New
Jersey: Peterson’s, 1996.

28. Business Strategy
HR Strategy

29. BEGINNING IMPROVING SUCCEEDING LEADING
Year One
Standardization
Year Two
Stablization
Year Three
Integration
Year Four
Acceleration

31. 1 2 3 4 5 6 7 8 9
Part/Process Failure Mode
Failure
Effects
Severity
[1 - 10]
Causes
Frequency
[1 - 10]
Controls
Prob of
Detection
[1 - 10]
RPN [1 -
1000]
(Sev * Freq *
Prob)
Integration Lack of Data
Loss of
Function
9
Incompatible
Systems
4 Full Review 9 72
Lack of Data
Loss of
Function
7 Missing Info 8 Data Owner 9 112
Training Missed EEs
Lack of
Knowledge
5 New hires 3
New hire
report
2 30
Missed EEs
Low
Adoption
4
Poor
communication
5 Testing 5 100
Failed
Execution
Lack of
Knowledge
5 Poor Trainer 1 References 2 10

34. ProjectCartoon.com

38. CUSTOMERS
INTERNAL EXTERNAL

39. Quality Delivery
Cost
Service and
Safety
Corporate
Responsibility

41. Secondary Objective
Secondary Objective
Y X – Level 1 X – Level 2
Secondary Objective
Primary Objective
Goal
Goal
Goal
Goal

42. Cost of Ownership
Implementation
Y X – Level 1 X – Level 2
Vendor Relationship
HRIS Replacement
Ease of Integration
Ample Training
Robust Functionality
Low Complexity