The document discusses the empowerment of ERP super users and super user groups. It argues that selecting, developing and empowering key business users as ERP super users can help bridge communication gaps between IT and business users of ERP systems. These super users can help drive greater value from ERP systems through activities like process automation, education, and transformation. The document also provides suggestions for developing super users and establishing super user groups through guidelines on vision, objectives, structure and other elements.