1. Outcomes Management in
Your Practice

3. Power of Outcomes
 Satisfaction Surveys
Customize to your practice and satisfy your curiosities
Consider administering concurrently and at D/C
Important of non-clinical aspects
Loud Receptionist
Bad lighting

4. Power of Outcomes
 Pre/Post Treatment Screens
 Brief Sx Inventories
 BDI
 SCL
 Self-administered
 Augment initial eval
 Great sites…

5. Power of Outcomes
 CenterForClinicalExcellence.com
 ScottDMiller.com
 HeartAndSoulOfChange.com

6. Power of Outcomes
 ORS: Outcome Rating Scale
 CORS: Child Outcome Rating Scale
 SRS: Session Rating Scale
 CSRS: Child Session Rating Scale
 YCORS: Young Child Outcome Rating Scale
 YCSRS: Young Child Session Rating Scale
 GSRS: Group Session Rating Scale
 LASS: Leeds Alliance in Supervision Scale

7. Power of Outcomes

8. Power of Outcomes
All these for the price of…

10.  Satisfaction Surveys: Part 2
Referral Satisfaction
Other Stakeholder Satisfaction
Supervisee?
Receptionist/Support Staff?
Power of Outcomes

11.  Follow-Up Surveys
Satisfaction
Sx reduction
 Seamless As Possible
Blend with SOPs
Tools for Marketing
Tolls for Contracting
NeuroPsych and BPD
Power of Outcomes