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OH&S Risk Management: Due Diligence in the
                               Workplace
                                                     October 25, 2012
Presented by: Kathleen Collins, Health and Safety Manager at
                                          Drake International
Agenda

• Organizations
• Risk Management Practices
• Risk Management Skills
• Applying Legislation
• Due Diligence
• Offences
• Defense
• Be Proactive
• Case Study
• Year in Review


                                    2
ORGANIZATIONS


                3
Organizations

What is the function of an organization?


                 People



      Process                 Equipment




        Environment       Materials


                                           4
RISK MANAGEMENT
PRACTICES

                  5
Risk Management Practices

The basic definition of Risk Management Practices can
be defined as follows:


                     1. Identification
                     2. Assessment
               3. And prioritization of risk




                                                        6
Risk Management Practices

• Risk creates uncertain effects on goals and objectives,
  whether they are positive or negative
• When establishing goals and objectives have you
  considered “positive and negative uncertain effects”




                                                            7
RISK MANAGEMENT
SKILLS

                  8
Risk Management Skills

• Some of the Management skills required to manage
  Risk activity are as follows:
• Create Value-Resources (The Gain Should Exceed the Pain)
• Be an integral part of the organizational process
• At minimum uphold your duties and maintain active participation
  within your roles and responsibilities




                                                                    9
Risk Management Skills

Continued from Previous Slide:
• Take into account the human factor
• Be transparent and inclusive
• Be dynamic, iterative (repeat and review the facts/data)
  and be responsive to change
• By capable of continual improvement and enhancement
• Be continually or periodically re-assessed
Risk Management Skills

Benefits to Risk Management Skills Include:
• Understanding of goals and objectives
• Developing a method for prevention of reoccurrence
• Helps with forecasting consequences both negative and positive
• Help with forecasting costs associated with any given object
• Increase your knowledge as it relates to Health & Safety
• Demonstrates due diligence
APPLYING LEGISLATION
Applying Legislation

Legislation governs business practices and has been developed on the
             principles of an Internal Responsibility System
                      What does this mean?


                               Employer




                      Worker              Supervisor
Applying Legislation

What happens to an business or an individual are at fault for not
being able to demonstrate self-governance of the Internal
Responsibility System associated with the legislation?

•   Up to $500,000 fine(s) to corporation
•   Up to $75,000 fine(s) to the individual
•   Imprisonment
•   Criminal Conviction
•   Use of Minimum to Maximum Insured thresholds
•   Law Suits
•   Bad Press
DUE DILIGENCE
Due Diligence

                 What is Due Diligence?

    “A measurement of the level of judgment, care, prudence,
   determination, and activity that a person would reasonably be
          expected to do under particular circumstances.”




**Important Note: This encompasses activities prior to
     an occurrence and activities post occurrence**
Due Diligence

Due Diligence will also measure:

• Standard of Care
• Duty of Care
• Reasonable Precautions
OFFENCES
Offences

There are different types of liability offences the business or
individual can be subject to if a contravention of the legislation is
found:


• Strict Liability Offences
• Absolute Liability Offences
• Regulatory Offences
Offences

 Strict Liability Offences            Law Suits

Application (Section of Law)   Pleading (Section of Law
                                   or incurred loss)
        Response                  Pre-Trial Discovery
          Mediation               Trial or Judgment
          Pre-Trial                     Appeal
    Trial and Judgment               Enforcement
           Appeal
        Enforcement
Offences

Things you should know about “Absolute Liability
Offences”:

• Referring to criminal law
• Where it is not open to the accused to exculpate individual/business
  by demonstrating the business is fault free
Offences

The courts must determine the following:

• Overall regulatory pattern
• Subject matter of legislation
• Importance of penalty
• Precision of the language




                                           22
Offences

Things you should know about “Regulatory Offences”:
• Can be also referred to as quasi-criminal offence
• Is a class of crime in which the standard for proving culpability has
  been lowered
• Mens Rea element is not required
• Such offences are used to deter potential offenders from dangerous
  behaviour rather to impose punishment for a moral wrong doing
DEFENSE
Defense

An organization defends its actions when the law or
loss is applied. Therefore you need to be able to
produce material as a defense:

•   Investigations
•   Witness Statements
•   Reviews/Audits/Inspections
•   Industry Best Practices
•   Standards, Polices, Procedures.
•   Journals, Logs, Entries
•   Terms and Conditions
•   Contracts
Defenses

Due Diligence

The Business or Individual will have three things:
• Did the involved parties take every reasonable precaution to protect
  the individual or property
• Demonstrate actions prior to an event
• Demonstrate actions after an event
PROACTIVE NOT REACTIVE
Proactive not Reactive

• Apply Risk Management Techniques Daily
• Understand completely any Term and Conditions or Terms of
  Service Agreements you may sign
• Know your clients business and conduct risk management
  assessments. Make sure your employees are receiving the
  appropriate training (In-house or at the client site)
Proactive not Reactive

• Reference the operational standards and forms made
  available on public folders
• Become familiar with the laws that apply to you and the
  business


“Risk in business is not black and white, it is in shades
 of grey so be prepared to react and develop solutions
          and be able to defend your actions”



                                                            29
Upcoming Webinars

Register at http://drake-webinars.com


November 1, 12pm EDT
Performance Management


November 15, 12pm EDT
Workplace Wellness




                                        30
HEALTH AND SAFETY Q & A
For additional questions please email:
Kathleen: kcollins@na.drakeintl.com



                                         31
Thank You for Attending
For Questions please contact Kathleen Collins
                 kcollins@na.drakeintl.com
                               416-216-1088
                                                32

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OH&S Risk Management: Due Diligence in the Workplace

  • 1. For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 663 876 254 Event password: 1234 WebEx Support: 1-866-863-3910 OH&S Risk Management: Due Diligence in the Workplace October 25, 2012 Presented by: Kathleen Collins, Health and Safety Manager at Drake International
  • 2. Agenda • Organizations • Risk Management Practices • Risk Management Skills • Applying Legislation • Due Diligence • Offences • Defense • Be Proactive • Case Study • Year in Review 2
  • 4. Organizations What is the function of an organization? People Process Equipment Environment Materials 4
  • 6. Risk Management Practices The basic definition of Risk Management Practices can be defined as follows: 1. Identification 2. Assessment 3. And prioritization of risk 6
  • 7. Risk Management Practices • Risk creates uncertain effects on goals and objectives, whether they are positive or negative • When establishing goals and objectives have you considered “positive and negative uncertain effects” 7
  • 9. Risk Management Skills • Some of the Management skills required to manage Risk activity are as follows: • Create Value-Resources (The Gain Should Exceed the Pain) • Be an integral part of the organizational process • At minimum uphold your duties and maintain active participation within your roles and responsibilities 9
  • 10. Risk Management Skills Continued from Previous Slide: • Take into account the human factor • Be transparent and inclusive • Be dynamic, iterative (repeat and review the facts/data) and be responsive to change • By capable of continual improvement and enhancement • Be continually or periodically re-assessed
  • 11. Risk Management Skills Benefits to Risk Management Skills Include: • Understanding of goals and objectives • Developing a method for prevention of reoccurrence • Helps with forecasting consequences both negative and positive • Help with forecasting costs associated with any given object • Increase your knowledge as it relates to Health & Safety • Demonstrates due diligence
  • 13. Applying Legislation Legislation governs business practices and has been developed on the principles of an Internal Responsibility System What does this mean? Employer Worker Supervisor
  • 14. Applying Legislation What happens to an business or an individual are at fault for not being able to demonstrate self-governance of the Internal Responsibility System associated with the legislation? • Up to $500,000 fine(s) to corporation • Up to $75,000 fine(s) to the individual • Imprisonment • Criminal Conviction • Use of Minimum to Maximum Insured thresholds • Law Suits • Bad Press
  • 16. Due Diligence What is Due Diligence? “A measurement of the level of judgment, care, prudence, determination, and activity that a person would reasonably be expected to do under particular circumstances.” **Important Note: This encompasses activities prior to an occurrence and activities post occurrence**
  • 17. Due Diligence Due Diligence will also measure: • Standard of Care • Duty of Care • Reasonable Precautions
  • 19. Offences There are different types of liability offences the business or individual can be subject to if a contravention of the legislation is found: • Strict Liability Offences • Absolute Liability Offences • Regulatory Offences
  • 20. Offences Strict Liability Offences Law Suits Application (Section of Law) Pleading (Section of Law or incurred loss) Response Pre-Trial Discovery Mediation Trial or Judgment Pre-Trial Appeal Trial and Judgment Enforcement Appeal Enforcement
  • 21. Offences Things you should know about “Absolute Liability Offences”: • Referring to criminal law • Where it is not open to the accused to exculpate individual/business by demonstrating the business is fault free
  • 22. Offences The courts must determine the following: • Overall regulatory pattern • Subject matter of legislation • Importance of penalty • Precision of the language 22
  • 23. Offences Things you should know about “Regulatory Offences”: • Can be also referred to as quasi-criminal offence • Is a class of crime in which the standard for proving culpability has been lowered • Mens Rea element is not required • Such offences are used to deter potential offenders from dangerous behaviour rather to impose punishment for a moral wrong doing
  • 25. Defense An organization defends its actions when the law or loss is applied. Therefore you need to be able to produce material as a defense: • Investigations • Witness Statements • Reviews/Audits/Inspections • Industry Best Practices • Standards, Polices, Procedures. • Journals, Logs, Entries • Terms and Conditions • Contracts
  • 26. Defenses Due Diligence The Business or Individual will have three things: • Did the involved parties take every reasonable precaution to protect the individual or property • Demonstrate actions prior to an event • Demonstrate actions after an event
  • 28. Proactive not Reactive • Apply Risk Management Techniques Daily • Understand completely any Term and Conditions or Terms of Service Agreements you may sign • Know your clients business and conduct risk management assessments. Make sure your employees are receiving the appropriate training (In-house or at the client site)
  • 29. Proactive not Reactive • Reference the operational standards and forms made available on public folders • Become familiar with the laws that apply to you and the business “Risk in business is not black and white, it is in shades of grey so be prepared to react and develop solutions and be able to defend your actions” 29
  • 30. Upcoming Webinars Register at http://drake-webinars.com November 1, 12pm EDT Performance Management November 15, 12pm EDT Workplace Wellness 30
  • 31. HEALTH AND SAFETY Q & A For additional questions please email: Kathleen: kcollins@na.drakeintl.com 31
  • 32. Thank You for Attending For Questions please contact Kathleen Collins kcollins@na.drakeintl.com 416-216-1088 32

Notas do Editor

  1. Point 6What is the consequence of introducing the worker into the workplace. Point 7Involve all workplace parties and provide everybody with all the necessary information. Point 8Learn from mistakes and be proactive about corrective actions. Point 9 Re-assess risk all the time. Workplace are always changing they are never the same. Keep current with short and long term goals in house and at clients site locations.
  2. The government establishes law and we (all workplace parties are responsible for self governance.)The governments departments responsible for their respective of legislation have the authority to periodically review individuals and business to establish whether or not self-governance of their respective legislation is being maintain by the individual or business. To determine non-compliance and apply sections for offences. An accident/incidents occur as a result of one of the parties not able to navigate the people, equipment, material, environment, or process effectively.
  3. How can demonstrated risk management skills soften the blow of some of the nasty things mentioned? If an unfortunate situation arose where an employee was fatally injured at a client site and you are having to defend yourself as the result of receiving a individual fine of 75,000, what evidence are you going to want to submit as your defense?
  4. If a worker gets injured who is responsible for the injury? What are some of the activities you are currently doing in your Branch to demonstrate due diligence? In groups.