This document discusses agile culture and principles. It introduces the speaker as someone who helps organizations implement better ways of working. The topics to be covered are cultural change, dealing with uncertainty, and the agile approach. It advocates for cultural change through transparency, feedback, self-organization and continuous improvement. It discusses embracing uncertainty and focusing on adaptability over predictability. The agile approach emphasizes knowledge workers, self-organizing teams, limiting work in progress, and measuring what matters through feedback and visualization. An agile leader facilitates deep understanding and learning while encouraging trust.

1. AGILE CULTURE
@andreaprovaglio
WHAT I DO
I help IT organizations to find and
implement better ways of doing
business.
I coach teams and individuals who want
to improve technically and relationally.
In 20+ years in IT, I had clients in three
continents and a U.S. work visa for
“extraordinary abilities in Sciences”.
WHAT WE’LLTALK ABOUT
• Cultural Change
• Ephemeralization
• Dealing with Uncertainty
• The Agile Approach

2. The AgileTriangle
Cultural change
for organizations
and individuals
Transparency
Feedback Self-organization
Continuous
improvement
Sustainable growth
Value
creation
EPHEMERALIZATION
“Do more and more with less and less until you can do everything
with nothing”
-- Richard Buckminster Fuller-- Richard Buckminster Fuller

3. For instance...
“Do more and more with less and less until you can do everything
with nothing”
“Do more and more with less and less until you can do everything
with nothing”

4. “Do more and more with less and less until you can do everything
with nothing”
How much does it take to modify this keyboard layout?
And this?

5. MovingTargets
For us, change is generally
easier compared to physical
goods.
Users rightly ask for it, in
response to changing
conditions in their world.
Asymmetrical Payoffs
"When we make much
more money from success
than we lose from failure,
then we should be willing
to invest in opportunities
that have considerably less
than a 50 percent chance
of success."
-- Donald G. Reinertsen
Misplaced Expectations
Things will not change
Predictable financial payoffs

6. DEALING WITH
UNCERTAINTY
Interconnected World
In 2012, CERN LHCb antimatter experiment in
Geneva was slowed down byThailand floods.
Forecasts
NOAA
Gianfranco
Which one do you trust more?
and why?

7. A Curious Fact
We forecast the
weather, but we
estimate the time
and cost for
developing a new,
ephemeral product.
Hint: try rolling forecasts instead (Siemens use them)
Predictability vs.Adaptability
A Roadmap? Nah.

8. A Roadmap Gives OptionsA Roadmap Gives Options
Even better with real-time status updates.
Impact Maps Give OptionsImpact Maps Give Options
Validate hypothesis with fail-
fast, fail-safe experiments
THE AGILE APPROACH

9. Knowledge Workers
Workers whose main
capital is knowledge.
What differentiates knowledge
work [...] is its primary task of
"non-routine" problem
solving that requires a
combination of convergent,
divergent, and creative thinking.
TheTeam is our Basic Unit of Work
Hint: refrain from micro-managing individuals
Knowledge Work Organizations
Knowledge
Work
Visualization
Feedback
Measuring Queues
Limiting WIP
Measuring what
really matters
Organizational Culture
Roles
Collaboration
Self-organizationLearning
Soft Skills
Deep Dialogue

10. A Knowledge Work Leader...
Facilitates deep
understanding
Values diversity Fosters an healthy
ecosystem
Protects
Is a steward of organization’s
resources for the greater good
Encourages trust
and learning
Heroes, Dictators, Prima Donnas and Masters of Puppets Don’t
Belong Here
...??
!
Personal Responsibility is an Essential Quality
Hint: Check out Christopher Avery's Responsibility Process

11. Our Dear Old Inefficiencies
Time
Cost
Scope
...?
and BTW, where is your “WHY”?
A Different Model
Options
Vision
Rolling
forecasts
Rolling
forecasts
Moving
targets
In Short...
Challenge your expectations
Leverage Uncertainty, cultivateVision
Understand and foster social units of work
Measure what really matters

12. THANKYOU!
LinkedIn Twitter Slideshare
http://andreaprovaglio.com
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QUESTIONS?