Personal Information
Organização/Local de trabalho
Rotterdam Area, Netherlands Netherlands
Cargo
Online Marketing, Strategie & Communicatie | Online Verleiden | User Experience | Partner
Setor
Presentations / Communications
Sobre
At Online Department we optimize software and online platforms by designing and managing the user experience across all digital touchpoints. The starting point is always a clear business case.
By designing unforgettable user experiences, we achieve greater efficiency and optimize customer-focused business processes.
With my team I can help you grow your online business by improving customer satisfaction and user experience on (all) your digital touchpoints.
- Apresentações
- Documentos
- Infográficos
Digital Thinking on Retail - keynote Interzoo Summit
Tom De Bruyne
•
Há 10 anos
iBeacons – Fad Or Trend? The Use-Cases For Retail And Omni-Channel Solutions
Stefan Wolpers
•
Há 10 anos
UX Axioms - 26 Principles to Drive Better Product Design
Erik Dahl
•
Há 10 anos
Business Model Map - English Edition
The Innovation Lab
•
Há 10 anos
The 33 Undisputable Laws of Content Marketing Success
Marcus Sheridan
•
Há 10 anos
The Future of Customer Service: From Personal, to Self, to Crowd Service
Steven Van Belleghem
•
Há 10 anos
Merkpersoonlijkheid / Personal Branding
Marco Van Hurne
•
Há 12 anos
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Há 12 anos
a useful guide to the brand utility - 2014 version
Ingmar de Lange
•
Há 10 anos
10 Rules for Buyer Persona Development
Cintell
•
Há 14 anos
LinkedIn company pages: the untapped opportunity for SMBs
Scoop.it
•
Há 10 anos
Imagine your customer becomes your friend
Steven Van Belleghem
•
Há 10 anos
7 Principles of Agile Enterprises
Mendix
•
Há 10 anos
IN10 Inside Digital Thinking
IN10
•
Há 11 anos
Lean + UX = Awesome (and UX is not UI) [Growtalks, Aug 22 2012, Vancouver]
Kate Rutter
•
Há 11 anos
Smart Customers, Stupid Companies: The New World of Customer Experience | MCorp Consulting
Michael Hinshaw, CEO McorpCX
•
Há 13 anos
Winning in the Age of the Empowered Consumer - Forrester Consumer Forum '11 (#FCF11)
Acxiom Corporation
•
Há 12 anos
Designing Customer Experience - Cookbook
Jin Kang Møller
•
Há 11 anos