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the future of work

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Alessandro chinnici di IBM presenta la strategia IBM

Publicada em: Tecnologia
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the future of work

  1. 1. © 2016 IBM Corporation The Future of Work Redefining Everyday Work with Watson Alessandro Chinnici Enterprise Collaboration Consultant IBM Watson Work Solutions
  2. 2. Copyright © 2016 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law. Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com, BrassRing®, Connections™, Domino®, Global Business Services®, Global Technology Services®, SmartCloud®, Social Business®, Kenexa®, Notes®, PartnerWorld®, Prove It!®, PureSystems®, Sametime®, Verse™, Watson™, WebSphere®, Worklight®, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/ copytrade.shtml. Notices and Disclaimers Product plans are subject to change or withdrawal without notice
  3. 3. Up to 1/3 of value-added collaborations come from less than 5% of employees ² $588 billion lost to U.S. businesses because of office worker interruptions ³ Only 30% of US workers are actively engaged in the workplace ¹ 1. The Knowledge Worker’s Day: Our Findings, Basex, 2012. 2. Harvard Business Review, “Collaborative Overload,” Jan-Feb 2016. 3. Basex Research, June 2014 People are continuously distracted at work
  4. 4. Source: http://www.onpointsolutions.com.au/adoption-blog/2016/11/30/office-365-isnt-it-just-office-2106-in-the-cloud Isn't it just Office in the Cloud? No... it's not.  If only it was that simple!  If it truly was that simple then the rate of adoption would be extremely high and it isn't, the average adoption rate is less than 10%. 
  5. 5. Good morning, Brad
  6. 6. Today’s collaboration tools weren’t designed to handle so much information- in fact, they often cause more interruption. We’ve decided to change that
  7. 7. Traditional Work Work with Watson Single integrated platform Expert advisor Knowledge learning Data insights Too many disconnected apps Too many interruptions Too hard to share information Too much data
  8. 8. Helping organizations empower people with the ability to find, connect and work with the right experts; speed access to relevant content and insights; and provide the time and space to work simply and together. Redefining Everyday Work with Watson
  9. 9. • Team and direct messaging • Compliant communication and content workflows • Enterprise social networks • eMail • Audio, web and video conferencing • Content management • Trusted digital signatures • Everyday analytics IBM Watson Work Analytics, collaboration, content and Watson are coming together to transform the digital work place.
  10. 10. Collaboration Solutions Watson Analytics Information lifecycle governance & compliance Content Storage & Workflow Open cloud collaboration & communication Digital transaction & signature Virtual PBX communication
 & collaboration Working together with partners
  11. 11. Box and Box Relay are now part of IBM Watson Work
  12. 12. Calls Jabber/Spark Meetings WebEx Messaging Jabber/Spark Social IBM Connections Mail & calendar IBM Verse Cognitive Watson APIs
  13. 13. IBM Cloud Platform An open strategy
  14. 14. The future is pink Continuously updated Customizable All about flexibility and choice Easily expandable IBM Connections Next
  15. 15. Orient Me Important people and communities always in view Prioritized updates based on your behavior and interactions with your colleagues Updates grouped by person, community or content Notification Center available everywhere in Connections Modern, focused stream Calendar bar for at-a- glance view of your commitments
  16. 16. Enhanced communities Improved top navigation New layout Clearly defined widget style
  17. 17. New user onboarding First time users can understand the value of the offering via intro screens that describe the experience
  18. 18. Messaging Collaboration Mobile Desktop Cognitive Analytics Cloud Social Seamless single platform integration
  19. 19. IBM Watson Work Services (Cognitive Services and APIs) SummarizationAction identification Moments http://developer.watsonwork.ibm.com Cognitive services that understand conversations IBM Watson APIs ... and more! ChatProject Management Voice / Video Talent Management CRMEmail
  20. 20. IBM COGNITIVE COLLABORATION AS A SERVICE Connections Watson Workspace Box Actiance Salesforce Verse IoT Ricoh Cisco Spark … Extended with Custom Bot Retrieve and Rank Instance Custom Trained NLC Custom Entity Models Consumed in COLLABORATIVE SOLUTION DISAMBIGUATION WITH SOCIAL GRAPHS (CONNECTIONS, VERSE …) BOTS Watson Alchemy Language IDENTIFY MOMENTS SUMMARIZE PRIORITIZE AND ORGANIZE Apache SystemML, Apache Spark Watson NLC, Alchemy Language, Tone Analyzer, parts of Debater FOCUS WITH LENSES Watson Conversations, Retrieve and Rank Watson NLC, Conversations, System-T
  21. 21. Connect Discover Analyze Automate Organize Focus IBM Watson Workspace ConversationsContent Commitments Bots & Integrations Analytics & insights People Infused with Cognitive Applications IBM Watson Work Services (Cognitive Services and APIs) IBM Watson Workspace 
 helps individuals & teams get work done Powered by Watson Work Services
  22. 22. Cognitive insights, actions and summaries from conversations
  23. 23. 28 Expert AdvisorsPersonal Assistance Helps you stay Current Gets your answersHelp you take actions Suggests Actions Learns About You In your Network Understands your work Offer answers insight Recommends & interacts with expert sources Summarizes, Priorities, Highlights Natural Language Processes & Intent & Tone Follow the smartest ”person” in the company Answers based on confidence Providing two essential new virtual team members
  24. 24. Orient Me What do I do first? Where do I spend my time? Calendar Health Plan, protect, prioritize my time Alerts Notifications of important to me Expert Advisor Expertise at my finger tips Team Conversations Frictionless agile collaboration Personal Assistant Auto prioritize email & make actionable Redefining everyday work with Watson