When working in your MadCap Flare project, you know you want context-sensitive help (CSH) to assist your users, but maybe you are wondering how all the pieces come together to make the magic happen. In this session you'll learn about all the moving parts in a CSH implementation, including who is responsible for what, how to work with your development team to implement CSH calls, and how to manage skins and topic types to give your users the best possible CSH experience.