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- 39. Kimmy Paluch Источник: http://www.montparnas.com/articles/what-is-user-experience-design/
- 40. James Garrett Источник: http://jjg.net/elements/pdf/elements.pdf
- 42. Joshua Ledwell Источник: http://joshualedwell.typepad.com/usability_blog/2007/07/whats-user-expe.html
- 43. Peter Morville Источник: http://semanticstudios.com/publications/semantics/000029.php
- 44. Stephen P. Anderson Источник: http://www.poetpainter.com/thoughts/article/a-user-experience-hierarchy-of-needs
- 51. David Armano Источник: http://darmano.typepad.com/logic_emotion/files/experience_strategy.pdf
- 52. Jeremy Johns: UX Universe Источник: http://www.jeremyjohnsononline.com/documents/The_World_of_User_Experience.pdf
- 53. Mobille UX Источник: http://www.beepoint.com.ar/blog/2007/10/mobile-user-experience.html
- 54. Robert Rubinoff Источник: http://snowwon.tistory.com/entry/How-To-Quantify-The-User-Experience
- 56. Simon Judge Источник: http://www.mobilephonedevelopment.com/archives/364
- 58. How Good Experience? Источник: http://www.nnyman.com/personal/2006/03/03/definition-of-user-experience-second-version/