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Uxportfolio
1. DENNIS LEE | UX PORTFOLIO
Website // uxdennis.com Linkedin // linkedin.com/in/dennisyjleeEmail // djae9098@gmail.com
2. Discovering
Defining
Developing
Delivering
Here are my
Specialties:
PERSONA GENERATION
CONTENT STRATEGY
FEATURE IDEATION
PROTOTYPING
WIREFRAMING
VISUAL DESIGN
I love simple solutions that solve complex problems.
I practice
iterative UX design.
That is heavily
process driven.
Hi
Research
Ideate
Design
Iterate
I’m an architecture trained
UX/UI Designer.
4. RESEARCH IDEATE DESIGN ITERATE
After visiting various healthcare facilities ranging from hospitals, STD clinics, nursery homes, college health clinics and talking to
stakeholders, nurses, and paitents, my greatest takeaway was that disease/illness can be a very personal subject that patients might
not want to share. From my research, my design process was very user-centric designing for the patient room first and branching out.
PUBLIC SPACE
VS. PRIVATE SPACE
Design private reception
and waiting space
5. RESEARCH IDEATE DESIGN ITERATE
My final design after many
iterations is to construct an
outpatient facility, where
patients can choose their
own path between private
and public spaces.
The second floor inpatient
facility fosters semi public
visual interaction between
family, nurses, and patients.
OUTPATIENT USER JOURNEY
INPATIENT BLOCKS
6. Objective: Streamline onboarding user experience of signup and style profile forms.
Before:
OVERVIEW:
Filling out style profile is a required long process that users skip or don’t
accurately fill out. Without an accurate style orofile, stylists are unable provide
an optimal experince on first visits when stylists bring clothes for clients to try on.
Client: OKMYOUTFIT offers monthly subscription to hold unlimited stylist
appointments each month.
Client: OKMYOUTFIT / 3 week project
7. 67%
After:
Redesign and optimize
homepage, user journey, and
style profile forms.
Design navigational bar within
form process so users always know
what part of the process they are in.
1. leading research to study competitive flows
and create user journeys
2. critical design decision of altering user flow,
and changing the questions copy
3. Wireframing and Visual Design
My Role:
UX Designer / Consultant / Visual Designer
Main Contributions
SOLUTION
My Team:
Angelique Belizaire / Chuck Flores / Dennis Lee
Client: OKMYOUTFIT / 3 week project
Lessons: Our team worked suprisingly
well together, as well as setting the
project scope well with the clients.
ABOUT YOU STYLE BODY PREFERENCES
Result
90 page deliverable document :
1. Research Report
2. Planning Documentation
3. Design Process
8. “I don’t know why I
have to select a color
to avoid”
“Shouldn’t the stylist
know what fits me.”
“Jean fit is very
important to me.”
START COMPLETEMIDDLE
User thought that a
stylist should figure
out this information
User was very
impressed that they
asked about jean fit
User was opened to
any color and couldn’t
make that selection
“
I have to get
started again?”
“What?!”
This is
long…”
“I like this”
COMPLETESTART MIDDLE
User is confused by
characterizing
measurements by
words and not number
User likes being able
to select brands she
likes/shops at
User is unhappy about
the “get started”
button at the end
“
“I would wear orange
but not THAT orange”
“Why is there a
styling fee?”
“I hate it when they make me do this
kind of stuff”
“See that makes more
sense to me”
COMPLETESTART MIDDLE
User is confused
by the shades of
colors represented
User hates it when
she has to pick a
celebrity style
User likes the looks
page and the
evening styles
“What?!”
User is confused by
characterizing
measurements by
words and not number
Area of OpportunityUser Journey // Existing Forms
Brand Analysis
KPI: Sales Conversions, Increase
signups, Improve Stylist Efficiency
Target Audience: mid 20’s to 40’s
busy business professional females
who live in Manhattan
Problem it solves: People have the
money but don’t have the time to
shop and work on their style.
Challenge: Every single user we tested disliked
the process. We recorded and conducted 10 user
testings to study the data and visual map user’s
mood throughout the process.
Moments where users are confused are areas where
the user experience could be improved.
We conducted heurestic evaluation of the existing brand and process of the creating a style profile to
better understand the problem and goals of our stakeholders.
IDEATE DESIGN ITERATERESEARCH
Key Takeaway
The style profile process is basically a report on one’s own body which can be delicate esp. for females.
9. 54 2984Homepage HomepageHomepageQuestion Question Question
Our team started research by looking at the competitors of OKMYOUTFIT that ask users for creation
of a style profile. OKMYOUTFIT requires the most amount of steps to complete the profile.
Key Takeaway :Both Stichfix and Trunk Club have an order
and categorization of questions, while OKMYOUTFIT
jumps back and forth on topic of questions.
RESEARCH IDEATE DESIGN ITERATE
Competitive Anaylsis
10. Needs:
Quickly fill out Style Profile
Transparency of business
Needs:
Skip Questions/Style Profile
Option to first meet stylist
- Clients want stylists to understand their personality
- Stylists need to know how clients what to be
percieved by others
Nav Bar
Question #
Skip
RESEARCH IDEATE DESIGN ITERATE
1 2 3
Interview / Persona Design Studio Card Sorting / Testing
We asked users to card sort the questions into
category names they created. We then tested
the results so the flow made sense.
Conducted design studios w/ team and clients
to get everyone’s ideas on the table.
Challenge: It was tricky to design placement
of the new features. We tested early on
paper and agreed to design below.
Key Takeaways
11. “Flaunting my arms?”
What are these sizes
in relation to?
“I don’t think anyone
is just average”
“Being confident doesn’t
mean I won’t hide it”
Original
Design
1 2 3
Copy was confusing and
made people feel uneasy.
Questions were too abstract and
didn’t allow users to accurately
answer.
Question made users feel
negative and angry.
Combined two questions so that
both body type and proportion
ratio info can be gained.
We changed the copy, but users
found the question irrelevant.
We ask only what users are
confident in to focus on positivity.
“This is too abstract”
RESEARCH IDEATE DESIGN ITERATE
Key Takeaway:
Sharing info about one’s own body is very personal
and shouldn’t be a personal report.
12. 40
84steps
“Dennis played an integral role and was instrumental
in making the critical design decisions after findings.
I highly recommend him for your UX project needs.”
Diana, Co-founder
OKMYOUTFIT
Recommendation:
?
A B C
?
A B C
SignUp
SignUp
Answer Questions
Answer Questions
Create Style Profile
Create Style Profile
Select Closet Audit
Select Closet Audit
Select Personal Shopping
Select Personal Shopping
Select Date
Select Date
Select Date
Select Date
Proposed
Existing
User Journey
Before:
After:
Results:
- Created 90 page document for Client
that consisted of:
a. Research Report
b. Design Changes / User Testing
c. Planning Documentation
- Our team acted as consultants
making only recommendations
- However, clients decided to use our design
for the homepage and style profile forms,
including icons and user journey
Mockups for Mobile
See the Prototype
13. Objective: How can we motivate users to track/record their fitness activity.
Before:
OVERVIEW:
For this project, our team was given the task to come up with our own
project proposal / problem to solve. With the increasing prevalence of
wearables and my general interest in health / fitness, our group chose
Strava as our brand / client. Strava is a running/biking tracking native
app and site that is known for its competitive nature. Each trail/street
is divided into “segments” where users can compete against each other.
The result is an highly competitive fitness MMO-like game.
Strava / 2 week student project
Challenges Record Goals
AnalyzeCompete
14. Disclaimer : Student Project
Create engaging form of
completing challenges / meeting goals,
and give more options to create goals
Optimize user flow for better
experience
SOLUTION
1. I lead research and design outlining
project timeline and scope
2. Designed all Hi-fidelity screens
and created prototype
My Role:
Lead UX Designer / Project Manager
My Team:
Bogey Zebzda / Dennis Lee / Sandeep Sarda
Main Contributions
“Dennis did great job taking this project as our
leader and making sure we stay on top of it.”
After:
Main Contributions
Strava / 2 week student project
- Bogey Zebzda
Lessons: The leader cannot do all, and
design should be broken up among team
to see fresh ideas thru development.
15. Yes 58.3%
No 41.7%
1
2
Personal Goals
Weight loss
Rewards/Achievements
What Motivates you to track/record?
I Don’t Track
Competition
Bragging Rights
Personal Goals
Weight loss
Rewards/Achievements
I Don’t Track
Competition
Bragging Rights
If you don’t track/record,
What would motivate you to track/record?
Do you track/record your fitness activity?
No [20]
Yes [28]
Key takeaway: Creating a goal is a
paid premium feature in Strava,
while all competitors are free.
CHELLENGE
SETUP
SCREEN
USER TAPS ON :
SELECT
FRIENDS
USER CHOOSES
NEW CHALLENGE
NAME
USER TAPS ON
CHALLENGES
NIKE +
CHALLENGES
SCREEN
USER TAPS ON
BUTTON:
START A NEW
CHALLENGE
BEGIN TO RUN
SCREEN
USER TAPS ON
HAMBURGER
MENU
SIDE MENU
SCREEN
USER CHOOSES
DISTANCE &
DURATION
USER TAPS ON :
SEND INVITE
CONFIRMATION
PAGE
JOIN A RACE
SCREEN
USER TAPS ON
APPROPRIATE
DATE
INPUT DATE
USER TAPS ON
RACE DAY
USER TAPS
ON SET MY
OWN GOAL
SET A NEW GOAL:
- LONGEST DISTANCE
- LOSE WEIGHT
- FINISH RACE
- TOTAL DISTANCE
USER TAPS ON
FINISH RACE
HOME SCREEN /
MAP SCREEN
USER TAPS ON
PLAN
MY PLAN
SCREEN
WITH OPTIONS
TO SET GOALS
USER TAPS
ON DONE
BUTTON
USER TAPS
ON SET GOAL
MY GOALS
SCREEN
OPTIONS TO CHOOSE
DIFFERENT TYPES
OF A GOAL COME UP
NEW GOAL ADDED
USER TAPS ON
CONFIRMATION
USER RECIVES
CONFIRMATION
OF A CHOICE
USER PICKS A
GOAL
USER TAPS ON
+ SIGN TO ADD
A GOAL
PERSONAL
GOALS PAGE
SCREEN
USER TAPS ON
ICON:
CHOOSE GOAL
RECORD SCREEN
USER TAPS ON
GOALS
GOALS SCREEN
Survey Data
Competitive Analysis Feature Comparison
48 people
58%
56%Key Takeaway: # 1 Motivating Factor is
Personal Goals
Challenge: It was hard to pivot from our
original problem, which was to how to provide
relevant and approriate rewards for tracking
fitness activity. I learned to not assume
anything before conducting the user research.
Researched competitor fitness tracking native
apps and took note of their user flows for creating
a goal feature.
If you do track / record, do you share your
data / statistics?
Sometimes [11]
Yes [2]
No [25]
Yes 5.3%
No 65.8%
Sometimes 28.9%
IDEATE DESIGN ITERATERESEARCH
16. Sally | The Socialite Fiona | The Enthusiast Ted | The Tracker
“I love kicking my
friends’ butts”
Feature Needed:
Create Group Goal
“I tend to get crazy
if I don’t work out”
Feature Needed:
Create Personal Goal
“I want to feel a sense
of accomplisment”
Feature Needed:
Reward system
Persona / User Scenario
STRAVA GOALS FEATURE :
1. CREATE/JOIN GROUPS WITH FRIENDS THAT SHARE SAME GOALS
2. CREATE CUSTOMIZABLE PERSONAL GOALS (FREE!)
3. REWARD USAGE OF APP/LEVELING SYSTEM
Appmap helped visualize the content of
app and allowed us to carefully choose
where our designed features would fit.
RESEARCH IDEATE DESIGN ITERATE
Challenge: We had limited time to build out all
the flows for each feature, so we conducted an
open survey & closed card sort asking people to
vote. I learned an open survey could get bad data
since users can be swayed by seeing others’ votes.
Icon Design by me
Feature Ideation
1
2
User Scenario: Sally creates a group goal and adds Fiona to run off 3000 calories by this
week. When Fiona beats Sally’s record in their group, Fiona sends notification to Sally.
Sally sees the message and is motivated to get off the couch and go run / track activity.
MVP
17. RESEARCH IDEATE DESIGN ITERATE
DESIGN
TESTING
1 2 3 4
Sketch / Low FidelityExisting App Medium Fidelity High Fidelity
People didn’t know the dials
were call-to-actions (buttons)
People were lost whether they were
creating a group or personal goal.
People were suprised by the confirm button
that pops out after setting goal and its name.
People wanted the app
to be transparent in
its objective and location
at any given point
thru the user flow.
Iterating early from a
sketching phase to hi
fidelity, allowed my
group to test early on
flow, placement, and
icons.
See the Prototype
NEXT STEPS…
18. Objective: Introduce alternate recurring payment user flows to an existing system.
Disclaimer : Student Project
Before: Kickstarter / 2 week student project
Categories with most launched projects:
1. Film & Video
2. Music
3. Publishing
Categories with most money pledged:
1. Tech
2. Design
3. Games
37.86% projects are successful (ALL categories)
Tech. has lowest success rate: 21 %
OVERVIEW:
Our team was tasked to design a recurring payment system for
Kickstarter. The existing model consists of only one-time backing/
payment for a period of time up to 2 months. The solution I came to
and research above was done on my own after groupwork ended.
19. $$
$$
$$
DISCOVERY
DISCOVERY
DISCOVERY
MAKE
PLEDGE
MAKE
MONTHLY PLEDGE
MAKE
MONTHLY PLEDGE
PROJECT
MONTHLY
PAYMENTS
MONTHLY
PLEDGE
PAYMENT
ONE TIME
PAYMENT
STAGE 1
MONTHLY
PLEDGE
STAGE 2
STAGE 3
EMAIL
NOTIFICATION(S)
PAYMENT / EMAIL
NOTIFICATION(S)
PAYMENT / EMAIL
NOTIFICATION(S)
…UNTIL
CANCELLATION
RECIEVE REWARD
GUARANTEED
REWARD
REWARDS
FROM CREATOR
$ $
$ $
$ $$ $
$ $$ $
$ $$ $
$ $$ $
$ $$ $
PROJECT
LAUNCH
K Back Big Project
K Back This Creator
K Back This Project
Categories: Games / Technology / Design
Categoies: Existing Categories Time Frame: up to 2 months
Time Frame: up to 2 years
Time Frame: UnlimitedCategories: Film & Video / Music / Publishing
Design two additional payment types
that allow creators who want to release
“small” content regularly and creators
creating “big” project to not fail.
Redesign project pages for a
greater emphasis on creators /
people on kickstarter
SOLUTION
1. conducted research to study eyetracking
and depictions of faces
3. Lead design studio and designed
wireframes
My Role:
UX Designer / Visual Designer
Main Contributions
My Team:
Carly Bruce / Dennis Lee / Evelyn Kim
Lessons: Our group had a lot of great
design ideas from research that weren’t
necessarily directly tied to the objective.
We could have been more focused on the
MVP knowing the time frame of the project.
After: Kickstarter / 2 week student project
User Journey
20. 67%
Facebook
CROWDFUNDING USAGE
PROJECT DISCOVERY
KickStarter
GoFundMe
Word of mouth
Indiegogo
Actual Site
Twitter
Crowdfunder
Patreon
7% 87%Have used
these sites
Have used
these sites
Discovered projects
through friends &
family
65%
11%
AGE GROUPS
AGES 19-29
43%
AGES 29-39
57%
60People
67%
47%
44%
25%
33%
13%
9%
KickstarterKey takeaway: Other sites allow for flexible/more options for creators Patreon
21 Faces0 FacesEye tracking study
National Center for Biotechnology Information
SURVEY DATA
Competitive Analysis
DESIGN ITERATERESEARCH IDEATE
Challenge: It was difficult to convince my
team of the value of eye tracking research and
how I wanted to focus our design on the people
of kickstarter : creators and backers.
Key Takeway: People are discovering
projects through other people around
them.
Most peope use facebook as barrier of
entry into Kickstarter.
People are attracted to
look at depictions of faces
1
2
21. Low Fidelity Medium Fidelity High Fidelity
Design// Creator Screen
Interview / Personas
RESEARCH IDEATE ITERATEDESIGN ITERATE
Key Takeway:
-Our interviews further proved backers want to
fund creators they know or their friends/family
have backed. Esp. for recurring payments.
- Creators need a platform to put out different size
of content (small, big)
I conducted design studio after my team
sketched ideas individually. We were able
to easily agree on a low fidelity design.
We digitized the version to be tested in
our paper / digital prototypes.
Main Creator Persona
Main Backer Persona
In out final version, we added more
context on the creator after testing.
RICEPIRATE
youtube
Creator Interview
1
2
See the Prototype
