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RADICALCANDOR
Inspired by Google's Kim Scott

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Welcome to the
Bullshit-Free Zone

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...where people
love their work &
working together

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Radical Candor,
Simply

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A way to help
each other
improve by...
1. Overcoming fear
2. Relying on trust
3. Cutting the bullshit

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WHAT IS RADICAL CANDOR?

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A system of guidance:
giving it, receiving it, and
encouraging it.

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Avoiding the phrase,
“why didn’t anyone
ever tell me?!?!”

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CARE PERSONALLY
CHALLENGE DIRECTLY

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In other words…

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GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF

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RADICAL
CANDOR
• Requires not just caring,
but showing you care
• Demonstrates you value
someone professionally
• Being equally clear
about what’s going
wrong, and what’s going
right.
• Being humble, helpful,
immediate, and in-
person
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF

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RADICAL
CANDOR
OBNOXIOUS
AGGRESSION
• Challenging directly
without caring personally
• Being the workplace jerk
• Actually better than not
giving any feedback at all
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF

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RADICAL
CANDOR
MANIPULATIVE
INSINCERITY
• Not challenging, and not
caring
• Comparable to middle
school behavior
• Basically, the absolute
worst
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
OBNOXIOUS
AGGRESSION

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RADICAL
CANDOR
MANIPULATIVE
INSINCERITY
RUINOUS
EMPATHY
• Just wanting to be nice
• Too scared to confront
• Most managers actually
exist here
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
OBNOXIOUS
AGGRESSION

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How do we
utilize Radical
Candor?

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We stab in
the front.

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Giving Radical Candor:
Be humble, not aggressive

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Giving Radical Candor:
Be constructive

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Giving Radical Candor:
Give guidance immediately

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Giving Radical Candor:
Be a human being

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VALUING RADICAL CANDOR

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Every day is a Retro.
Bad Good Better Best
RADICAL CANDOR
PRESENTATION!
SPOTTY INTERNET
Retrospectives work best when we openly work together all the time.

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Valuing Radical
Candor
1. Put your own oxygen mask
on first.
C U R I O S I T Y

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Valuing Radical
Candor
2. Make it easier to speak
truth to power.
A U D A C I T Y

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Valuing Radical
Candor
3. Make backstabbing impossible
E M PAT H Y

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Valuing Radical
Candor
4. Take impromptu guidance
R E S P O N S I V E N E S S

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Valuing Radical
Candor
5. Give impromptu guidance
D I S R U P T I O N

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TIPS FOR RADICAL CANDOR

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Tip 1:
When possible, praise in
public, pummel in private.

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Tip 2:
Give them an opportunity to defend
their position. It might be a matter of
opinions. Make it a conversation,
not a critique.

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Tip 3:
Take a drink for a natural pause.
Don’t quickly rush to react.

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Tip 4:
Give guidance, not criticism.

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Tip 5:
Don’t make it personal.

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and remember…

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Sometimes
the truth can hurt.

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Sometimes
the truth can hurt.
Bruised egos are better than the
alternative —
• Stalled projects
• Low performers and mediocrity
• Resentment that festers

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Remember, we’re not here to
crush, defeat, or topple.

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We’re here to build.

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Building the way forward.

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THANKYOU