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Unified ip phone_portfolio_overview (1)

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Unified ip phone_portfolio_overview (1)

  1. 1. Cisco Unified IP Phone Overview Presentation <presenter> <title> <date>© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  2. 2. For Cisco Field and Partners Only• This is a comprehensive portfolio presentation for the Cisco Unified IP Phone Portfolio for Enterprise, Mid-market and Branch Offices• It is modular with self-contained presentations on the following portfolios: Cisco Unified IP Phone 9900 Series Cisco Unified IP Phone 8900 Series Cisco Unified IP Phone 7900 Series Cisco Unified IP Phone 6900 Series Cisco Unified IP Phone 3900 Series• Slides 3 through 7 are introductory. These should be included in your presentation regardless of portfolio(s) presented• You will encounter slide repeats if you present multiple portfolios from this deck. This is intentional for those presenting only one portfolio. Be sure to review Closing Summary slides, however, as they are customized for each portfolio module.• Back up slides are for Cisco Field and Channel Partners. These are NOT intended for customer engagements. They will help you address portfolio positioning, overcoming obstacles, discuss feature comparisons and how to sell the respective portfolios. Happy Selling! Collaboration Solutions Marketing© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  3. 3. Cisco Strategic Direction Interoperable, Open Architecture Secure Flexible Inter- Consumption Company Integrated Models Experience Video Enterprise Communications Social Software© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  4. 4. Cisco Collaboration Architecture Conferencing Customer Care Communication and Collaboration Enterprise Social Software IP Communications Applications Messaging Mobile Applications Telepresence Presence Session Mgmt Content Mgmt Collaboration Location Client Frameworks Tagging Services Policy and Security Management Infrastructure Virtual Machines Network Storage On-Premise Hybrid SaaS© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  5. 5. Why Cisco Collaboration Solutions and CiscoUnified IP Phones?• Broad portfolio Maximizes investment Basic to fully advanced features• Powerful, yet easy-to-use• Rich and reliable human interactions Voice, video & apps Transcend boundaries with video• Enable desktop virtualization Reduce TCO Increase agility© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  6. 6. Cisco Unified IP Phone Portfolio 9900 Series Advanced Collaborative Media Endpoints •Rich interactions with HQ video & voice, large color displays •Desktop consolidation and widest bus. apps with VDI, MIDlets, XML •Maximum flexibility with USB, Bluetooth, Wi-Fi & Gigabit Ethernet •Energy-friendly for cost savings 8900 Series Advanced Professional Media Endpoints •Rich interactions with HQ video & voice, large color displays •Desktop consolidation and bus. apps with XML, MIDlets and VDI •Connectivity options with USB, Bluetooth and Gigabit Ethernet •Energy-friendly for cost savings 7900 Series Advanced Business Endpoints •Full portfolio of desktop, conference and wireless endpoints •Rich interactions with HQ voice and video, large graphical displays •Desktop consolidation and wide array of business apps with VDI •Energy-friendly for cost savings 6900 Series Business Voice Endpoints •Traditional telephony-like user experience •Rich interactions with HQ video communications •Desktop consolidation and wide array of business apps with VDI •Energy-friendly for cost savings 3900 Series Basic Voice Communications Endpoints •Affordable, high-quality audio communications •Added convenience with integrated speakerphone •Reduced infrastructure with integrated 10/100 switch ports •Energy-friendly for cost savings© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. Cisco Unified IPPhones 9900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  8. 8. Cisco Unified IP Phones Transform How You Collaborate Accelerate Business with Interactive Video Richer Multimedia Experiences Extend Workspace Flexibility Integrate Virtual Computing Maximize Your Investment Earth-friendly Enhancements© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  9. 9. A Focus on User Experience Rounded Keys Tricolor LED’s Line/Feature & Session Keys Adjustable Display,Enhanced USB, BluetoothAcoustics Personalization © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  10. 10. Cisco Unified IP Phone 9900 SeriesAccelerate Collaboration Advanced Collaborative Media Endpoints • Knowledge Professionals, Administrative, Managers and Executives • H.264 interactive HQ video • Business Apps: VDI, MIDlets, XML • High-definition voice IP Phone 9971 • Connectivity: Gigabit Ethernet, Wi-Fi, USB • Experience: H IP Phone 9951© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  11. 11. Cisco Unified IP Phone 9951 5” diagonal, VGA, Backlit, Anti-glare Cisco Unified Video Color Display Camera via USB Earth-friendly Five Session Keys with Incoming PlasticsCall/Message Waiting LED status indication Indicator Five Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed Keys 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Bluetooth Radio for Jawbone ICON for Navigation Keys & Cisco Select Button Settings, USB Port and Audio- Directory and In/Out JacksMessages Keys Rounded Ergonomic Volume Mute, Headset, Keys Transfer, Conference Up/Down Key Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  12. 12. Cisco Unified IP Phone 9971 5.6” diagonal, VGA, Cisco Unified Video Backlit, Anti-glare Camera via USB Color Display with Full Earth-friendly Touchscreen Incoming PlasticsCall/Message Waiting Indicator Six Session Keys with LED Status Indication Six Programmable Line/Feature Keys Programmable Soft- label Keys (Touch- Two Handset Styles Sensitive) 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Bluetooth Radio for Navigation Keys & Headsets and Wi-Fi Select Button for ROI USB Port and Audio- Settings, In/Out Jacks Directory andMessages Keys Rounded Ergonomic Transfer, Conference Mute, Headset, Keys & Hold Keys Volume Speakerphone Keys Up/Down Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  13. 13. Cisco Unified Video CameraPersonalizing Communications Transform Collaboration with Video • IP Phones 9900 Series Video bundles for attractive pricing • Integrated into ergonomic design • USB connection for plug-n-play • H.264 standard interactive video High performance Video interop with other Cisco endpoints • 2.0 megapixel camera • Resolution: Up to 24fps VGA resolution Up to 30 fps CIF/SIF • Video Mute (local end) • Video Preview – see local end video before a call • Charcoal and Arctic White Requires 9.0(2) IP Phone firmware or later© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  14. 14. Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  15. 15. Virtualization Experience Client 2100Capture VDI Transition for Rich Media • Simplify IT deployment, security, scalability • VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series Uses existing PoE and desktop phone Requires only monitor, keyboard and mouse • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  16. 16. Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  17. 17. Cisco Unified IP PhoneHandset Style Options• Slimline and Standard Slimline weighs 5oz/140G and more tapered Standard weighs 6oz/170g with a fuller earpiece Both handsets weigh less than today’s 7900 Series 7.4oz/210g Greater Choice and User Comfort!© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  18. 18. Cisco Unified IP Phone Attribute Comparisons IP Phone 9971 and IP Phone 9951 IP Phone 9951 IP Phone 9971 Programmable Line/Feature Keys Five Six Total Keys (Line, Feature, Session) Ten Twelve Interactive Video with Cisco Unified Video Camera Two-way, Multiparty using MCU Two-way, Multiparty using MCU High-definition voice Handset, Headset, Speaker Handset, Headset, Speaker USB Ports Dual-ports (wired and wireless Dual-ports (wired and wireless headsets, Unified Video Camera) headsets, Unified Video Camera) Connectivity (Gigabit Ethernet, Wi-Fi) Gigabit Gigabit, Integrated Wi-Fi Bluetooth (Jawbone ICON for Cisco Headset) Headset and Handsfree Headset and Handsfree Touchscreen (Including Context-Sensitive Softkeys) No Yes Four Fixed Context-Sensitive Softkeys Yes No Desktop Virtualization VXC 2100 VXC 2100 Display 5” VGA color 5.6” VGA color© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  19. 19. Cisco Unified IP Color Key Expansion Module Easy Expansion and Investment Protection Add Scalability and Responsiveness • 36 programmable line/feature keys per module • 18 physical keys Page 2 key for additional 18 keys • Graphical, backlit color LCD display with LCD labels 480 x 272 pixel • Tri-color LED’s for call state indication • Deep-sleep option for power savings • Wall-mountable • Power 802.3at inline power 802.3af requires local power cube 4© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  20. 20. Earth-friendly EnhancementsCisco’s Ongoing Focus • Reduced power consumption “Power Save” administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  21. 21. Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience Weather ForecastTwo fun and FREE applications• MIDlet applications Vibrant graphics, faster response times• Support on IP Phone 8961, 9951 & 9971 Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported Quick Calculator• Administrator-enabled via Unified CM www.cisco.com/go/ipphones/apps 21© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  22. 22. Cisco Unified IP Phone 9900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Desktop virtualization enables hardware and software consolidation Video integration lowers OPEX costs 9971 Wi-Fi offers ROI with Cisco Unified Wireless Network Power save reduces consumption • Enhanced User Experience Bluetooth adds freedom at the desktop Large, high-resolution color displays deliver a richer application experience High-definition voice reduces fatigue with crystal clear communications USB ports add flexibility and convenience Choice of colors, handset styles, wallpaper deliver more personalization© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  23. 23. Media Platforms and IP Phone FirmwareMinimum Release Requirements Unified Unified Communications Unified Communications IP Phone Introduction Communications Manager Express with Integrated Manager Business Edition Services Router Firmware 5000/6000 Available Now IP Phone 9900 Series 7.1(3) 7.1(3) 9.0(1) 8.5 Cisco Unified Video Camera 7.1(3) 7.1(3) CYQ2 2011 9.0(2) Cisco Unified IP Available Now Color Key Expansion 7.1(3) 7.1(3) 9.0(1) Module 8.5© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
  24. 24. In Closing…• Cisco committed to delivering world class collaborative experiences• Continuing to build upon strengths in collaboration, video, desktop virtualization and user experience• The IP Phone 9900 Series is our most advanced collaborative endpoint portfolio Expands choice in endpoint solutions Elevates communications experience integrating video Simple as a phone call… Reduces TCO with desktop consolidation through VDI© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
  25. 25. Seeking More Information?It’s available on Cisco.com• IP Phone 9900 Series www.cisco.com/go/ipphones/9900• Cisco Unified Video Camera www.cisco.com/go/ipphones/accessories• Cisco Unified IP Color Key Expansion Module www.cisco.com/go/ipphones/accessories• Tour the IP Phone 9900 Series from your computer http://www.cisco.com/en/US/products/ps10453/prod_pre sentation_list.html• Quick Calculator and Weather Forecast www.cisco.com/go/ipphones/apps• Desktop Virtualization www.cisco.com/go/vdiendpoints• Cisco Unified Video Advantage www.cisco.com/go/cuva© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
  26. 26. Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
  27. 27. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
  28. 28. Cisco Unified IPPhones 8900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
  29. 29. Cisco Unified IP Phone 8900 SeriesSuperior Multimedia Experience Advanced Professional Media Endpoints • Knowledge Professionals, Administrative, Managers and Executives • Programmable/line feature keys • Business Apps: VDI, MIDlets, XML IP Phone 8961 • High-definition voice • Connectivity: Gigabit Ethernet • Experience: H IP Phone 8945 IP Phone 8941© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
  30. 30. Cisco Unified IP Phone 8941 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Incoming PlasticsCall/Message Waiting IEEE PoE Class 1 Indicator Video Endpoint Four Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed Keys 10/100 Ethernet SwitchHigh-definition voice Port Settings, Directory and Messages Keys Navigation Keys & Select Button Volume Rounded Ergonomic Mute, Headset, Video Keys Transfer, Conference Up/Down Key Mute, Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
  31. 31. Cisco Unified IP Phone 8945 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Incoming PlasticsCall/Message Waiting IEEE PoE Class 2 Indicator Video Endpoint Four Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed KeysHigh-definition voice 10/100/1000 Ethernet Switch Port Settings, Directory and Messages Keys Navigation Keys & Bluetooth Handsfree Select Button with Jawbone ICON for Cisco Volume Rounded Ergonomic Mute, Headset, Video Keys Transfer, Conference Up/Down Key Mute, Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
  32. 32. Cisco Unified IP Phone 8961 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Session Keys with Incoming PlasticsCall/Message Waiting LED status indication Indicator Programmable Line/Feature Keys Five Programmable Soft-label Keys and Two Handset Styles Four Fixed Keys 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Settings, Directory and Messages Keys Navigation Keys & Select Button USB Port Volume Rounded Ergonomic Mute, Headset, Keys Transfer, Conference Up/Down Key Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
  33. 33. Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
  34. 34. Virtualization Experience Client 2100Capture VDI Transition for Rich Media • Simplify IT deployment, security, scalability • VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series Uses existing PoE and desktop phone Requires only monitor, keyboard and mouse • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
  35. 35. Cisco Unified IP Color Key Expansion Module Easy Expansion and Investment Protection Add Scalability and Responsiveness • 36 programmable line/feature keys per module • 18 physical keys Page 2 key for additional 18 keys • Graphical, backlit color LCD display with LCD labels 480 x 272 pixel • Tri-color LED’s for call state indication • Deep-sleep option for power savings • Wall-mountable • Power 802.3at inline power 802.3af requires local power cube 4© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
  36. 36. Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
  37. 37. Cisco Unified IP PhoneHandset Style Options• Slimline and Standard Slimline weighs 5oz/140G and more tapered Standard weighs 6oz/170g with a fuller earpiece Both handsets weigh less than today’s 7900 Series 7.4oz/210g for the 7975 Greater Choice and User Comfort!© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37
  38. 38. Earth-friendly EnhancementsCisco’s Ongoing Focus • Reduced power consumption “Power save” administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38
  39. 39. Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience Weather ForecastTwo fun and FREE applications• MIDlet applications Vibrant graphics, faster response times• Support on IP Phone 8961, 9951 & 9971 Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported Quick Calculator• Administrator-enabled via Unified CM www.cisco.com/go/ipphones/apps 39© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  40. 40. Cisco Unified IP Phone 8900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Desktop virtualization enables hardware and software consolidation Power save reduces consumption Built-in HQ video provides OPEX savings Easy and scalable expansion with IP Color Key Expansion Module • Enhanced User Experience Large, high-resolution color displays deliver richer application experience High-definition voice reduces fatigue with crystal clear communications USB port adds flexibility with choice in wired and wireless headsets Choice of colors, handset styles and wallpaper options provide more personalization© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40
  41. 41. Media Platform and IP Phone FirmwareMinimum Release Requirements Unified Unified Unified Communications Communications Introduction Communications Manager Express with IP Phone Manager Business Edition Integrated Services Firmware 5000/6000 Router Available Now Available Now Available Now 9.0(1) – 8961 IP Phone 8900 Series 7.1(3) – 8961 7.1(3) – 8961 8.5 – 8961 only 9.1(2) – 8941/8945 7.1(5) – 8941/8945 7.1(5) – 8941/8945 Cisco Unified Available Now – Available Now – Available Now - IP Color Key 8961 only 8961 only 8961 only Expansion 9.0(1) – 8961 only Module 7.1(3) 7.1(3) 8.5© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41
  42. 42. In Closing…• Cisco and our partners are committed to delivering world class collaborative experiences• Evolution of our portfolio continues, building upon our strengths in collaboration, video, network evolution, desktop virtualization and user experience• The IP Phone 8900 Series: Delivers rich multimedia experiences including video as easy as a phone call Reduces TCO with desktop consolidation while increasing productivity with VDI© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
  43. 43. Seeking More Information?It’s available on Cisco.com• IP Phone 8900 Series www.cisco.com/gp/ipphones/8900• Cisco Unified IP Color Key Expansion Module www.cisco.com/go/ipphones/accessories• Tour the IP Phone 8900 Series in 3D right from your own computer! http://www.cisco.com/en/US/products/ps10451/ prod_presentation_list.html• Quick Calculator and Weather Forecast www.cisco.com/go/ipphones/apps• Desktop virtualization www.cisco.com/go/vdiendpoints• Cisco Unified Video Advantage www.cisco.com/go/cuva© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43
  44. 44. Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44
  45. 45. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45
  46. 46. Cisco Unified IPPhone 7900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
  47. 47. Cisco Unified IP Phone 7900 Series Portfolio Advanced Business EndpointsExecutive VideoCisco Unified IP Phone 7975G Cisco Unified Video Advantage Cisco UnifiedManager Personal CommunicatorCisco Unified IP Phone7962G/7965GBusiness MobilityCisco Unified IP Phone Cisco IP Communicator7942G / 7945G Cisco Unified Personal CommunicatorMulti-button Cisco Unified Wireless IP PhoneCisco Unified IP Phone 7921G/ 7925G/7925G- EX7931G and 7926G AccessoriesBasic Cisco Unified IP PhoneCisco Unified IP Phone Expansion Module 7915/79167911G © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47
  48. 48. Cisco Unified IP Phone 7911GSingle-line endpoint Basic But Powerful• Cafeterias, manufacturing floors, hallways, lobbies and workers with lighter usage patterns• User Experience: Graphical, monochrome pixel display Four dynamic softkeys deliver fast feature access Dedicated hold key illuminates when active Visual Message Waiting/Incoming Call Indicator Call Monitor & Group Listen (no microphone)• Applications: Enhanced application integration (XML)• Connectivity:10/100 switch ports for collocated PC• Power: IEEE 802.3af PoE, Cisco Inline Power and Local Power© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48
  49. 49. Cisco Unified IP Phone 7931GTwenty-four Line Endpoint Rapid Call Management • Commercial and retail environments • User Experience: 24 buttons with paper label inserts Programmable line/feature keys White backlit, graphical, monochrome display eases viewing Four dynamic softkeys for fast feature access Hold, Conference and Transfer keys 5-way navigation support of applications Headset port for direct headset connections • Convenience: Full-duplex speaker and microphone • Connectivity: 10/100 switch ports support collocated PC • Power: IEEE 802.3af, Cisco Inline, local© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49
  50. 50. Cisco Unified IP Phone 7942G and 7962GMulti-line Endpoints Enhanced Productivity • Knowledge workers, administrative staff and managers • User Experience: Programmable line/feature keys Five-inch, high-res, graphical grayscale displays HD voice delivers clearer communications Four dynamic softkeys deliver fast feature access IP Phone 7942G Backlit, illuminated tri-color line keys for instant recognition of (two-line) call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker, microphone • Breadth of Applications: XML and MIDlets • Connectivity: 10/100 switch ports for collocated PC • Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7962G (six-line)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50
  51. 51. Cisco Unified IP Phone 7945G and 7965GMulti-line Endpoints Enhanced Application Experience • Knowledge workers, administrative staff, managers • User Experience: Programmable line/feature keys Five-inch, backlit, high-res, graphical color displays HD voice for clearer communications Four dynamic softkeys deliver fast feature access IP Phone 7945G Backlit, illuminated tri-color line keys for instant recognition of (two-line) call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker and microphone • Breadth of Applications: XML and MIDlets • Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC • Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7965G (six-line)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51
  52. 52. Cisco Unified IP Phone 7975GEight-line Endpoint Advance Communication with Touchscreen • Knowledge workers, administrative staff, managers, executives • User Experience: Eight programmable line/feature keys Five-inch, backlit, high-res, graphical color display with touchscreen HD voice for clearer communications Five dynamic softkeys deliver fast feature access Backlit, illuminated tri-color line keys for instant recognition of call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker, microphone • Breadth of Applications: XML and MIDlets • Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC • Power: IEEE 802.3af PoE, Cisco inline, local© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
  53. 53. Virtualization Experience Client 2200Capture VDI Transition For Rich Media • New desktop virtualization endpoints simplify IT deployment, security, scalability • Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series First PoE desktop solution • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53
  54. 54. Cisco VPN Client for Cisco Unified IP Phones• Complements Cisco Virtual Office (CVO) and ASA Phone Proxy solutions Easy to Deploy – All settings configured via Unified Communications Manager administration Easy to Use – Pre-configurable so employee takes it home for instant connectivity. No difficult menus to traverse Easy to Manage – Phone can receive firmware updates and configuration changes remotely Secure – VPN tunnel only applies to voice and IP phone services (XML apps/MIDlets). PC connected to PC port responsible for authenticating and establishing its own tunnel with VPN client software Home, Small Business, Hotel Room, Branch Office, Anywhere Enterprise Network Internet CUCM, VPN CUCME*, Concentrator UC500* *Future© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
  55. 55. Teleworker Solution Positioning Cisco Virtual Office Cisco Unified Phone Proxy Cisco VPN Phone Encryption Always-on VPN Tunnel Native SRTP-TLS encryption Embedded Cisco SSL VPN client Technology Endpoint • All Cisco IP Phone Models • All SRTP-TLS capable endpoints (SCCP • 7942G, 7945G, 7962G, 7965G, 7975G and 99xx/89xx support and SIP) Devices Only • Softphones on PC • Softphones (authenticated mode only, • SCCP Firmware Only on 79xx Devices CIPC VLAN Traversal) • SCCP and SIP FirmwareDeployment Teleworker/Remote Access • Remote Access • IP Phone Remote Access modes • Cisco 870, 880, 1800, and 1900 Series • Internal campus - VLAN traversal for Routers softphones Services • Voice • Voice • Voice secured • Video • Data (Phone Service Traffic – roadmapped • Video (99xx/89xx Models) for 1QCY2010) • Data • Data (Phone Services Traffic) Licenses Multiple hardware/software licenses required UC Proxy License ASA SSL VPN License for solution Head-end Various IOS based VPN gateways Supported Cisco ASA 5500 Series Cisco ASA 5500 Series and IOS w/ SSL VPN termination Deployment Cost and complexity of deploying VPN routers • No additional hardware needed at remote • No additional hardware needed at remote location otherConsiderations to remote locations can be cost prohibitive location other than IP Phone than IP Phone • All SRTP-TLS capable endpoints • Positioned for 79x2G/79x5G IP phone models and 99xx/89xx devices only • Secures Media and Data (1QCY2010) Services • Secures Media and Data services Positioning • Premier/Dedicated Teleworker • Casual/Mobile Teleworker • Casual/Mobile Teleworker • Securing more than just phones • Secures Phone Traffic Only (no PC port • Secures Phone Traffic Only (no PC port traffic) traffic) • Where QoS is a concern • Supported with newer phones only • Supports wider range of existing and new phones • Wireless/Wired Connections • Sell to Security IT Admin © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55 • Sell to UC IT Admin
  56. 56. Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56
  57. 57. Cisco Unified IP Phone 7915 / 7916Expansion Modules Protects IT Investment• Easy, scalable expansion• Grayscale (7915) and Color (7916) modules• IP Phone 7962G, 7965G, & 7975G• Pixel displays for numbers and names• 12 physical keys 12 additional keys via shift/page key for total 24 keys/module• Feature/line keys• Shift/page keys ihighlight active page and alert for activity on other page, i.e., incoming calls• Up to two modules per endpoint for 48 additional keys Max of 42 additional keys for Unified Communications Manager 6.1(1) and earlier IP Phone Key Expansion Module 7916• Supports all languages available on IP phone© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57
  58. 58. Cisco Unified IP Phone 7937G Conference with Ease • Large LCD & enhanced dial keys • Four soft keys • Enhanced Audio High-definition voice Expanded room coverage to ~ 30’ X 40’ with optional microphone kit Wireless Lapel Mic Kit • Power: IEEE 802.3af line power or Cisco Power Cube 3 • Applications: XML • Support on Unified CM and Business Edition 3000/5000/6000© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58
  59. 59. Cisco Unified Wireless IP Phone 7921GMobile Collaboration UC for Mobile Workers• IEEE 802.11a/b/g Wi-Fi Phone• 2.4 GHz or 5 GHz bands• User Experience:• Two-inch color display Easy to read for apps Combination charger and speakerphone stand Dedicated mute and volume keys Longer battery life: 200 hours standby time, 15.5 hours talk time• Applications: Broad application suite available via XML• Security: Wireless security features including 802.11i (802.1x Authentication + TKIP Encryption, 802.1x Authentication + AES Encryption) Voice security features including Certificates, Sequenced Routing Update Protocol and transparent LAN services© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59
  60. 60. Cisco Unified Wireless IP Phone 7925G Mobile Collaboration Rugged, Resilient UC for Mobile Workers • Demanding environments such as healthcare, retail and manufacturing • Cisco Unified Wireless IP Phone 7921G plus: Rugged and compact - MIL-STD-810F for shock resistance Hermetically sealed for dust/water resistance (IP54 rated) Bluetooth 2.0 headsets for additional freedom Jawbone ICON for Cisco Bluetooth Headset 2.5mm wired headsets also supported • 802.11a/b/g radios • Up to 13 hours talk time; • 240 hours standby with extended battery • XML applications supported including push-to-talk • Codecs G.711a/u, G.729a and G.729ab, G.722, iLBC • Skinny Client Control Protocol (SCCP)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
  61. 61. Cisco Unified Wireless IP Phone 7925G-EXMobile Collaboration Rugged, Resilient UC for Mobile Workers• Builds upon Wireless IP Phone 7925G plus: ATEX Zone 2 and CSA Class I Division 2 certifications Industry standard yellow plastics Emergency recognition• Ideal for more hazardous, potentially explosive operating environments Ex: Oil Refineries, Chemical, Manufacturing• IP64 rating for dust/water resistance Hermetically sealed against dust© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
  62. 62. Cisco Unified Wireless IP Phone 7926GMobile Collaboration Cost-effective UC and Scanning• Builds upon Wireless IP Phone 7925G plus: EA 2D bar code scanner integrated into design• Retail, healthcare and other environments seeking integrated scanning and UC• MIDlets for richer graphics and faster response when using custom applications Support also for 7925G and 7925G-EX Available April 2011© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62
  63. 63. Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63
  64. 64. Media Platform and IP Phone FirmwareMinimum Release Requirements: 7925G/7925G-EX/7926G Unified Unified Unified Communications Introduction Communications Communications Express with Integrated IP Phone Manager Manager Services Router Firmware Business Edition Cisco Unified Wireless IP 4.1 4.1 TBD 1.41 Phone 7926G Cisco Unified Wireless IP Phone 4.1 4.1 4.3 1.33 7925G/7925G-EX© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
  65. 65. In Closing…• Cisco and our partners are committed to delivering world class user experiences• Offer a broad portfolio of endpoint and client solutions today• Evolution of our portfolio continues, building upon our core competencies in collaboration, network evolution, desktop virtualization and user experience• Continuing to enhance the portfolio with additions such as the 7926G© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
  66. 66. Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product Images & More!• Cisco Unified IP Phone 7900 Series www.cisco.com/go/ipphones/7900• View the IP Phone 7900 Series in 3D from your computer! http://www.cisco.com/en/US/products/hw /phones/ps379/prod_presentation_list.ht ml• Cisco Unified Video Advantage 2.2 and the VT Camera III www.cisco.com/go/cuva• Desktop virtualization www.cisco.com/go/vdiendpoints© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66
  67. 67. Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67
  68. 68. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68
  69. 69. Cisco Unified IPPhone 6900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69
  70. 70. IntroductionCisco Unified IP Phone 6900 Series • Value-oriented, business-grade voice communications Video communications support on selected models • User and earth-friendly ergonomic design Dedicated keys for common functions Choice of colors, handset styles Single call-per-line appearance on selected models Reground and recyclable plastics • Cisco protocol (SCCP) supported with SIP on selected models • Support on Unified CM and Business Edition 3000/5000/6000© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
  71. 71. Cisco Unified IP Phone 6900 SeriesTarget Users • Cisco Unified IP Phone 6901 (single-line) Occasional communications (lobby) • Cisco Unified IP Phone 6911 (single-line) Lighter communications • Cisco Unified IP Phone 6921 (two-line) Moderate level of communications • Cisco Unified IP Phone 6941 (four-line) Moderate-to-high level of communications • Cisco Unified IP Phone 6945 (four-line) Moderate-to-high level of communications Gigabit Ethernet & Wideband Audio • Cisco Unified IP Phone 6961 (twelve-line) Most active communications needs© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71
  72. 72. Cisco Unified IP Phone 6901Single-line endpoint Incoming Call/Message Waiting Earth-friendly with Indicator Reground and Recyclable Plastics Handset Styles: Slimline & Standard Hold Key Co-branding Plate Redial Key One Tri-color Illuminated Line Key Rounded Ergonomic Volume Keys Up/Down Key© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 72
  73. 73. Cisco Unified IP Phone 6911 Single-line endpoint Earth-friendly with Reground and Incoming Recyclable PlasticsCall/Message Waiting Indicator Paper Label InsertRedial, Call Waiting and (contacts, features) Messages Handset Styles: Transfer, Conference Slimline & Standard & Hold Full-duplex Speakerphone 10/100 Ethernet Switch Port (rear) Co-branding Plate One Tri-color Illuminated Line Rounded Key Ergonomic Keys Speakerphone Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73
  74. 74. Cisco Unified IP Phone 6921 Two-line endpoint Earth-friendly with Reground and Incoming Recyclable Plastics 396 x 81 Monochrome,Call/Message Waiting White Backlit, Pixel Indicator Anti-glare LCD DisplaySettings, Directory and Four Programmable Messages Soft-label Keys Handset Styles: Transfer, Conference Slimline & Standard & Hold Full-duplex Speakerphone Two Tri-color Illuminated Line Co-branding Keys Plate 10/100 Ethernet Rounded Switch Port (rear) Ergonomic Keys Headset Key Speakerphone Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74
  75. 75. Cisco Unified IP Phone 6941 and 6945 Four-line endpoint Earth-friendly with Reground and Recyclable Plastics Incoming 396 x 162 Monochrome,Call/Message Waiting White Backlit, Pixel Indicator Anti-glare LCD Display & Four tri-color LEDSettings, Directory and illuminated Messages Line/Feature Keys Handset Styles: Four Programmable Slimline & Standard, Soft-label Keys Wideband - 6945 Transfer, Conference Full-duplex & Hold Speakerphone 10/100 Ethernet Co-branding Switch Port (rear), Plate 10/100/1000 - 6945 Rounded Ergonomic Headset Key, Keys Wideband - 6945 Speakerphone PoE Class 1 - 6945 Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75
  76. 76. Cisco Unified IP Phone 6961 Twelve-line endpoint Earth-friendlyand Reground with 396 x 81 Monochrome, White Backlit, Pixel Recyclable Plastics Anti-glare LCD Display IncomingCall/Message Waiting IndicatorFour Programmable Soft-label KeysSettings, Directory and Messages Handset Styles: Twelve tri-color Slimline & Standard illuminated LED Line/Feature Keys and Full-duplex Paper Label Inserts SpeakerphoneTransfer, Conference & Hold 10/100 Ethernet Switch Port (rear) Co-branding Plate Headset Rounded Keyergonomic keys Speakerphone Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76
  77. 77. Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: HD video capable (PC dependent) Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77
  78. 78. Cisco Unified IP Phone 6900 SeriesOverview6901 6911 6921 6941/6945 6961© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78
  79. 79. New Cisco Endpoints To Capture VDITransition And Enable Rich Media • New desktop virtualization endpoints simplify IT deployment, security, scalability • Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series First PoE desktop solution • Supports VMWare View 4.5 and Citrix XenDesktop in Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79
  80. 80. Cisco Unified IP Phone 6900 SeriesEarth-friendly Enhancements • Reduced power consumption Power save administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) Compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80
  81. 81. Cisco Unified IP Phone 6900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Affordable pathway to Cisco UC Video reduces OPEX expenses Power save reduces consumption Desktop virtualization for hardware and software consolidation Expanded Choice Enhances your ability to tailor solutions to individual user needs Color and handset options delivers flexibility for global deployments • Enhanced User Experience Fixed keys for common functions Single-call per-line for traditional-telephony call interaction Rounded keys (ergonomics)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81
  82. 82. Cisco Unified IP Phone 6900 Series Media Communication Platforms • Minimum Release Requirements Cisco Unified Communications Manager 7.1.2 and later Cisco Unified Communications Manager Business Edition 7.1.2 and later Cisco Unified Communications Manager Express with ISR on 8.0© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 82
  83. 83. In Closing…• Cisco and our partners are committed to delivering world class user experiences• Offer a broad portfolio of endpoint and client solutions today• Evolution of our portfolio continues, building upon our core competencies in collaboration, , virtualization, network evolution and user experience• The IP Phone 6900 Series delivers: Cost-effective access to Cisco UC Access to video communications to accelerate decision making and reduce OPEX costs Opportunity to consolidate the desktop with hardware and software TCO reduction Easy-to-use, reliable endpoints to help your organization enhance collaboration© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83
  84. 84. Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product Images & More!• Cisco Unified IP Phone 6900 Series www.cisco.com/go/ipphones/6900• View the 6900 Series endpoints in 3D right from your own computer! http://www.cisco.com/en/US/products/ps1 0326/prod_presentation_list.html• Cisco Unified Video Advantage 2.2 and the VT Camera III www.cisco.com/go/cuva• Desktop virtualization www.cisco.com/go/vdiendpoints© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 84
  85. 85. Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85
  86. 86. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86
  87. 87. Cisco Unified SIPPhones 3900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87
  88. 88. Cisco Unified SIP Phone 3905 Available June 2011Basic IP Communications• Single-line IP Phone• Analog and digital phone replacement –Traditional telephony-like user experience• Centralized management with IP solution• High-resolution pixel based display• Full duplex speakerphone• IEEE 10/100 switch for collocated PC• Eco-friendly: IEEE PoE Class 1• Platform support: –Cisco Unified CM 8.5 –Cisco Unified CM Business Edition 5000/6000 with 8.5 –Cisco Unified CM Business Edition 3000 (8.6)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88
  89. 89. Backup DetailFor Cisco Field/PartnersOnly © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89
  90. 90. Jabra BIZTM 2400 SeriesA new standard in quality and comfort • Cisco 89xx & 99xx Series IP Phones & Cisco IP Communicator • Neodymium stereo hi-fi speakers (80Hz - 16,000Hz) PureVoice noise cancelling microphone • Toggle wheel for volume control with Call Control buttons (hook, mute) and two programmable soft- buttons • Industry-first corded headset with build in Bluetooth connection for mobile phone • SafeTone technology offering full noise protection EU noise-at-work compliant • Super soft memory foam ear cushions • 360° FreeSpin boom prevents breakage • Available in USB or RJ-9 and variety of wearing styles and microphone options© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 90
  91. 91. Jabra BIZ 620 USBExceptional quality at an affordable price • Plug and Play with Cisco 89xx & 99xx series IP Phones & Cisco IP Communicator • True wideband sound (6,800Hz) for maximum call clarity • Noise-cancelling microphone • Available in mono or duo speaker configurations • Leatherette ear cushions • Lightweight, sturdy design with adjustable boom arm and speaker chambers • PeakStop™ acoustic shock protection • In-line controls for answer/end , volume and mute© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 91 91
  92. 92. Accessibility for Cisco Unified IP PhonesTenacity Do you have customers with employees who have accessibility needs? • Cisco’s Solutions Plus program Tenacity is the leading software firm in the accessible telephony industry Ensures Cisco Unified IP Phones will be accessible now and into the future • Accessibility is required/mandated in many markets • More Info and Product Details: Cisco Field via VTG: http://wwwin.cisco.com/voice/products/solutionsplus/tenacity/index.shtml#tab=0 Cisco Partners via Partner Central: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/ip_telephony.html Tenacity Website: http://www.accessaphone.com/© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 92
  93. 93. Tenacity accessaphone™ • Windows-based application that is an assistive technology for Cisco Unified IP Phones • Built-in text-to-speech • Enhances call control access Enables individuals with low vision or mobility impairments to have access and improved usability to the following features: Key Features •Audible Caller ID with name/number •Audible confirm of new voice mail •Audible Call Log, Auto Answer •Announces Current Calls/Phone Status •Announces Who is on Hold •Dialing Shortcuts • Speed Dial, Redial, Dial From Call Log •High Contrast Display with accessible icons and Keyboard Control© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 93
  94. 94. Tenacity ipTTY™ • Windows based software application • SIP soft phone available for every user on the network • Enables communications with customer and internal TTY machines Note: Cisco Device License is required to register TTY extension on Communications Manager) Key Benefits •No analog lines required •No text relay service required •Supports Hearing Carry Over (HCO) and Voice Carry Over (VCO) •Multi-lined Display •Saves Text Conversation, Recent Calls List, and “Canned” Initial Response© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 94
  95. 95. Tenacity Contact Information Susan Chappell, President Dustin Armstrong, Director of Operations 337-735-9532 337-735-9506 schappell@accessaphone.com darmstrong@accessaphone.com Customer Support 866-756-0321 phone 377-233-8329 TTY support@accessaphone.com Pre-recorded Demonstrations of accessaphone and ipTTY http://www.accessaphone.com/index.php/product-video© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95
  96. 96. IP Endpoint Customer Adoption RatesThere’s definitely room to grow.. • Consider these recent market findings… Only 40% of lines off an IP PBX are configured with IP endpoints 50% of businesses who deploy an IP communications system opt for continued use of legacy TDM phones • …and these market projections: Shipments of business endpoints projected at cumulative annual growth rate (CAGR) of 19% through 2012 IP endpoints for businesses (corded, cordless DECT and WLAN) estimated to be a $5B market by 2012 Sources: In-Stat and Gartner/Dataquest - 2009© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96
  97. 97. Cisco Unified IP Phone Portfolio At-A-Glance… HigherVoice/ 9900 Series 9900 Series 9900 SeriesVideo/ PORTFOLIO AVG LIST PRICE ($USD)Apps 8900 Series 8900 Series 8900 SeriesIP PHONE APPLICATIONS 7900 Series 7900 Series 7900 Series 7900 Series SPA 500 Series 6900 Series 6900 Series 6900 Series SPA 500 Voice SPA 900 Series Lower Series 3900 Series 3900 Series 3900 Series SPA 9000 UC-500 Unified Unified CMBE Unified CM CME on ISR © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97

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