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Employee Social Enterprise For IT Business Value Dorothy Golubski September 10, 2011
Agenda ,[object Object]
IT Benefits
Business Value
Concerns and Risks
Recommendation
Q&A,[object Object]
People in their 70’s are on Facebook
People 17 and under are on Facebook
¾ billion people self-engaging in social media networking
And growing….
What if? You could take….
ENERGY and SELF-INNOVATING SPIRIT
Inside Your Business? How would that impact your IT Organization?
Employee Social Enterprise
What is an Employee Social Network? Internal Private Managed Self-Engaging
What can you do in an Employee Social Network? ,[object Object]
Ideas
Answers
Customize
Integrate
Groups
Files
Tags
Profiles
Messages,[object Object]
Collaboration ,[object Object]

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Social Enterprise Drives IT Business Value

Editor's Notes

  1. Around the world, every day…Most of the world’s workforce, YOUR workforce is using Facebook and/or other social media networks.
  2. What if you took that ENERGY and SELF-INNOVATING SPIRIT inside your Business?What would that look like?How would that change your business and your IT environment?
  3. What would that look like?How would that change your business environment?How would that impact your IT organization?
  4. Security, compliance, protection of IP, protect employee/patient/customer sensitive information Lack of a social culture, culture is not ready to be open, honest, collaborative Lack of participation, low adoption, unawareness, unwilling to participate, lack of training Cost (free for basic collaboration tools, $15/month/user to customize, build contact lists, workflow, calendar/tasks, etc.) Fear
  5. Cost of avoidance if you do NOT implement an internal social networking strategy Competitive disadvantage Behind pace with technology being used by all your employees alreadyCompetitive disadvantageFall behind pace with technology
  6. Define IT business goalsListen to your business customersAssess business needsGather metricsActive engagement and contentAdd a Community Manager for Governance Metrics: Content hits, participation, net promoter scoring Engagement: Content, participation, new/fresh ideas and interests, timely, rewards for participation Governance: Community Manager, policies for employee usage, tagging guidelines, posting content guidelines