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Making Rabid Fans:
Community Engagement Ideas 
from Other Industries
#AFTACON
Americans for the Arts Convention | Arts Leadership Preconference | June 12, 2014
@devonvsmith
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Bill Shaner
Provide access "
to talent. 
Fans want exclusive content.
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Give fans influence. 
They ll be more invested "
in sharing your success.
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Serve their needs. 
Leverage the resources you have.
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Produce a "
better experience. 
Fans find value in the community.
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Be authentic. 
Fans will believe in what you re selling.
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Ask fans for help. 
Fans feel more committed "
to something they ve helped build.
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How to Make Rabid Fans
1. Provide access to talent
2. Give them influence 
3. Serve their needs
4. Produce a better experience
5. Be authentic
6. Ask them for help
Thank You! 
@devonvsmith
#AFTACON
Americans for the Arts Convention | Arts Leadership Preconference | June 12, 2014

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Making Rabid Fans: Community Engagement Ideas from Other Industries