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USING WORDPRESS FOR SOCIAL GOOD
WordCamp Los Angeles 2017
Hi, I’m Devin!
@innerwebs
San Diego, California
▸ How to build
effective charity
websites with WP
▸ Explore the various
methods to accept
donations online
▸ Discover new tools
and tactics aimed to
benefiting your cause
OBJECTIVES
HOSTING, SPEED, AND SECURITY
IT STARTS WITH YOUR WORDPRESS WEBSITE
▸ Tailored environments for WP
▸ Built-in caching, backups,
security
▸ Staging environment(s)
▸ Content Distribution Networks
(CDN)
▸ Developer friendly tools like
Git integration and WP-CLI
▸ Popular Managed WP hosts:
▸ Media Temple / Pagely /
WP Engine / Pantheon /
Flywheel / GoDaddy Pro
USE MANAGED HOSTING
▸ Page, Browser, and
Object caching
▸ Mobile detection and
optimization
▸ Image and font
optimization
▸ Minify and concatenate
Scripts (CSS and JS)
▸ Learn more in Andrew
Wilder’s session!
WEBSITE CACHING
▸ HTTPs / SSL
▸ Security
▸ PHP version 7+
▸ Nightly Backups
▸ SEO
▸ Updates &
Maintenance
DON’T FORGET ABOUT
▸ Page builders
▸ Beaver Builder or Divi
▸ Themes
▸ Organic themes
▸ Theme Isle
▸ Backups: WP Time Capsule
▸ Caching: WP Rocket
▸ SEO: WordPress SEO by Yoast
▸ SSL: Let’s Encrypt
▸ Ongoing Maintenance: WP Site
Care
RECOMMENDED TOOLS
TURNING VISITORS
INTO DONORS
First Impressions
“FIRST IMPRESSIONS
HAPPEN REALLY FAST -
ESPECIALLY WHEN THE
AVERAGE TIME USERS
SPEND ON A WEBSITE
IS EIGHT SECONDS.”
- Jennifer Winter usertesting.com
Why First Impressions Matter
THE JANE GOODALL INSTITUTE
http://www.janegoodall.org/
OBAMA FOUNDATION
https://www.obama.org/
LIBERTY IN NORTH KOREA
https://www.libertyinnorthkorea.org/
▸ Deliver your message from the
audience’s point-of view
▸ Briefly tell your story then link to a
deeper explanation
▸ Use actual images, not stock photos
▸ Unique video is a bonus
▸ Be transparent
▸ What are you doing with the
donations raised?
▸ Consistent branding
▸ Check content for accessibility and
readability
▸ https://wordpress.org/plugins/
wa11y/
▸ https://readability-score.com/
EFFECTIVE MESSAGING
WIREFRAME + DESIGN + CONTENT + SITEMAP
EFFECTIVE WEBSITES ARE PLANNED
A ZERO FRILLS DOWN TO THE BASICS WIREFRAME TOOL
WIREFRAMING MADE EASY WITH BALSAMIQ
https://balsamiq.com/products/mockups/
S
USING PAGE BUILDERS DESIGNING IN BROWSER IS FUN AND EASY
DESIGN IN BROWSER OR USING SKETCH OR PHOTOSHOP
BEST PRACTICES AND RECOMMENDATIONS
EFFECTIVE ONLINE GIVING CAMPAIGNS
PEER TO PEER
Donation Campaigns
PEER-TO-PEER GIVING IS A
GROWING FORM OF FUNDRAISING
IN WHICH A INDIVIDUAL RAISES
MONEY ON BEHALF OF A
NONPROFIT BY REACHING OUT TO
THEIR SOCIAL NETWORK.
WHAT IS PEER-TO-PEER FUNDRAISING?
AND SO I KEPT LIVING
https://www.classy.org/campaign/world-suicide-prevention-day-2016/c90377
CROWDFUNDING
Donation Campaigns
DONATION BASED
CROWDFUNDING IS A WAY TO
COLLECT FUNDS FOR A PROJECT
BY ASKING A LARGE NUMBER OF
CONTRIBUTORS TO DONATE A
SMALL AMOUNT TO IT
WHAT IS CROWDFUNDING?
BETHLEHEM THEME
https://demo2.chethemes.com/bethlehem-v1/donations/help-us-build-a-new-church/
RECURRING DONATIONS
Donation Campaigns
THE AVERAGE RECURRING DONOR
GIVES 42 PERCENT MORE DURING
THE COURSE OF A YEAR THAN
ONE-TIME GIFTS.
Network For Good
http://nonprofithub.org/wp-content/uploads/2014/05/recurring-gift_infographic.jpg
RAISE MORE OVER TIME
▸ Provide the donor a
choice to opt-in to give
on a recurring basis
▸ Recurring donors
average more than one-
time
▸ Lessens donor’s
immediate financial
impact
▸ Improves cash flow and
planning
RECURRING DONATIONS
▸ Allow donors to easily
opt-in to recurring giving
▸ Provide an easy way to
manage the subscription
▸ Enable donors to share
subscription giving with
friends and family
▸ Social media, email,
text
RECURRING BEST PRACTICES
▸ Encourage subscriptions
to one time donors
▸ Explain how recurring
donations make a
difference
▸ “$19.20 to feed and
care for 10 people”
▸ Keep your subscribers
notified about how their
donations are being
used
RECURRING BEST PRACTICES
OXFAM AMERICA
https://www.oxfamamerica.org/donate/
AMERICAN HEART ASSOCIATION
https://donatenow.heart.org/
EVERYTOWN
https://donate.everytown.org/
▸ Reduce the number fields as
much as possible
▸ Allow for custom amounts
▸ Use goals when possible
▸ Leverage analytics and
reporting
▸ Reduce outside form
distractions
▸ Display donation buttons
prominently
▸ Support tablet & mobile
GENERAL BEST PRACTICES
END-OF-YEAR GIVING ACCOUNTS
FOR 34.8% OF ONLINE GIVING (Q4)
AND DECEMBER REPRESENTS
20.3% OF THE TOTAL.
Frank Barry, npENGAGE
http://npengage.com/nonprofit-fundraising/11-facts-about-online-fundraising/
TAKE ADVANTAGE OF TIMING
MOBILE OVERTOOK DESKTOP
COMPUTERS AS PEOPLE’S
PREFERRED DEVICE TO ACCESS
THE INTERNET LAST YEAR [2015]
Zenith’s Media Consumption Forecasts
http://digiday.com/publishers/mobile-overtaking-desktops-around-world-5-charts/
DON’T FORGET ABOUT MOBILE
JUSTICE AT STAKE
http://www.justiceatstake.org/
GETUP!
https://www.getup.org.au/donate/
▸ Accept multiple payment
methods
▸ PayPal, Credit Card, Bank
Account, Offline
donations
▸ No unnecessary redirects
▸ Provide clear terms and
conditions of donation
▸ Display branding
prominently
▸ Use proper terminology
BEST PRACTICES CONT.
▸ Give
▸ https://givewp.com
▸ Charitable
▸ https://charitable.com
▸ Seamless Donations
▸ https://wordpress.org/
plugins/seamless-
donations
▸ Gravity Forms,
WooCommerce, EDD
DONATIONS PLUGINS
WITH WORDPRESS,
THERE’S NO REASON TO
CONSIDER ONLINE
DONATIONS OUT OF REACH
Final takeaway
Thanks!

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WCLAX - Using WordPress for Social Good

  • 1. USING WORDPRESS FOR SOCIAL GOOD WordCamp Los Angeles 2017
  • 3. ▸ How to build effective charity websites with WP ▸ Explore the various methods to accept donations online ▸ Discover new tools and tactics aimed to benefiting your cause OBJECTIVES
  • 4. HOSTING, SPEED, AND SECURITY IT STARTS WITH YOUR WORDPRESS WEBSITE
  • 5. ▸ Tailored environments for WP ▸ Built-in caching, backups, security ▸ Staging environment(s) ▸ Content Distribution Networks (CDN) ▸ Developer friendly tools like Git integration and WP-CLI ▸ Popular Managed WP hosts: ▸ Media Temple / Pagely / WP Engine / Pantheon / Flywheel / GoDaddy Pro USE MANAGED HOSTING
  • 6. ▸ Page, Browser, and Object caching ▸ Mobile detection and optimization ▸ Image and font optimization ▸ Minify and concatenate Scripts (CSS and JS) ▸ Learn more in Andrew Wilder’s session! WEBSITE CACHING
  • 7. ▸ HTTPs / SSL ▸ Security ▸ PHP version 7+ ▸ Nightly Backups ▸ SEO ▸ Updates & Maintenance DON’T FORGET ABOUT
  • 8. ▸ Page builders ▸ Beaver Builder or Divi ▸ Themes ▸ Organic themes ▸ Theme Isle ▸ Backups: WP Time Capsule ▸ Caching: WP Rocket ▸ SEO: WordPress SEO by Yoast ▸ SSL: Let’s Encrypt ▸ Ongoing Maintenance: WP Site Care RECOMMENDED TOOLS
  • 10. “FIRST IMPRESSIONS HAPPEN REALLY FAST - ESPECIALLY WHEN THE AVERAGE TIME USERS SPEND ON A WEBSITE IS EIGHT SECONDS.” - Jennifer Winter usertesting.com Why First Impressions Matter
  • 11. THE JANE GOODALL INSTITUTE http://www.janegoodall.org/
  • 13. LIBERTY IN NORTH KOREA https://www.libertyinnorthkorea.org/
  • 14. ▸ Deliver your message from the audience’s point-of view ▸ Briefly tell your story then link to a deeper explanation ▸ Use actual images, not stock photos ▸ Unique video is a bonus ▸ Be transparent ▸ What are you doing with the donations raised? ▸ Consistent branding ▸ Check content for accessibility and readability ▸ https://wordpress.org/plugins/ wa11y/ ▸ https://readability-score.com/ EFFECTIVE MESSAGING
  • 15. WIREFRAME + DESIGN + CONTENT + SITEMAP EFFECTIVE WEBSITES ARE PLANNED
  • 16. A ZERO FRILLS DOWN TO THE BASICS WIREFRAME TOOL WIREFRAMING MADE EASY WITH BALSAMIQ https://balsamiq.com/products/mockups/
  • 17. S USING PAGE BUILDERS DESIGNING IN BROWSER IS FUN AND EASY DESIGN IN BROWSER OR USING SKETCH OR PHOTOSHOP
  • 18. BEST PRACTICES AND RECOMMENDATIONS EFFECTIVE ONLINE GIVING CAMPAIGNS
  • 20. PEER-TO-PEER GIVING IS A GROWING FORM OF FUNDRAISING IN WHICH A INDIVIDUAL RAISES MONEY ON BEHALF OF A NONPROFIT BY REACHING OUT TO THEIR SOCIAL NETWORK. WHAT IS PEER-TO-PEER FUNDRAISING?
  • 21. AND SO I KEPT LIVING https://www.classy.org/campaign/world-suicide-prevention-day-2016/c90377
  • 23. DONATION BASED CROWDFUNDING IS A WAY TO COLLECT FUNDS FOR A PROJECT BY ASKING A LARGE NUMBER OF CONTRIBUTORS TO DONATE A SMALL AMOUNT TO IT WHAT IS CROWDFUNDING?
  • 26. THE AVERAGE RECURRING DONOR GIVES 42 PERCENT MORE DURING THE COURSE OF A YEAR THAN ONE-TIME GIFTS. Network For Good http://nonprofithub.org/wp-content/uploads/2014/05/recurring-gift_infographic.jpg RAISE MORE OVER TIME
  • 27.
  • 28. ▸ Provide the donor a choice to opt-in to give on a recurring basis ▸ Recurring donors average more than one- time ▸ Lessens donor’s immediate financial impact ▸ Improves cash flow and planning RECURRING DONATIONS
  • 29. ▸ Allow donors to easily opt-in to recurring giving ▸ Provide an easy way to manage the subscription ▸ Enable donors to share subscription giving with friends and family ▸ Social media, email, text RECURRING BEST PRACTICES
  • 30. ▸ Encourage subscriptions to one time donors ▸ Explain how recurring donations make a difference ▸ “$19.20 to feed and care for 10 people” ▸ Keep your subscribers notified about how their donations are being used RECURRING BEST PRACTICES
  • 34. ▸ Reduce the number fields as much as possible ▸ Allow for custom amounts ▸ Use goals when possible ▸ Leverage analytics and reporting ▸ Reduce outside form distractions ▸ Display donation buttons prominently ▸ Support tablet & mobile GENERAL BEST PRACTICES
  • 35. END-OF-YEAR GIVING ACCOUNTS FOR 34.8% OF ONLINE GIVING (Q4) AND DECEMBER REPRESENTS 20.3% OF THE TOTAL. Frank Barry, npENGAGE http://npengage.com/nonprofit-fundraising/11-facts-about-online-fundraising/ TAKE ADVANTAGE OF TIMING
  • 36. MOBILE OVERTOOK DESKTOP COMPUTERS AS PEOPLE’S PREFERRED DEVICE TO ACCESS THE INTERNET LAST YEAR [2015] Zenith’s Media Consumption Forecasts http://digiday.com/publishers/mobile-overtaking-desktops-around-world-5-charts/ DON’T FORGET ABOUT MOBILE
  • 39. ▸ Accept multiple payment methods ▸ PayPal, Credit Card, Bank Account, Offline donations ▸ No unnecessary redirects ▸ Provide clear terms and conditions of donation ▸ Display branding prominently ▸ Use proper terminology BEST PRACTICES CONT.
  • 40. ▸ Give ▸ https://givewp.com ▸ Charitable ▸ https://charitable.com ▸ Seamless Donations ▸ https://wordpress.org/ plugins/seamless- donations ▸ Gravity Forms, WooCommerce, EDD DONATIONS PLUGINS
  • 41. WITH WORDPRESS, THERE’S NO REASON TO CONSIDER ONLINE DONATIONS OUT OF REACH Final takeaway