Design Thinking 101 Masterclasses
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks. This is a Masterclass by Arne van Oosterom
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The why, what and how of Personas. This presentation is used during the 90 minutes session and is part of a series of short and focused masterclasses by Arne van Oosterom.
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The why, what and how of Customer Journey Mapping. This presentation is used during the 90 minutes session and is part of a series of short and focused masterclasses by Arne van Oosterom.
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