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How To Guide
                   Closing the Loop on Trade Promotions




                   Executive Summary:

                   This report has been designed to provide practical advice for executing
                   effective trade promotion campaigns.

                   Read this brief 7-page report to learn:

                          Definition of Trade Promotion

                          Types of Trade Promotion

                          Trade Promotion Management Lifecycle

                          Benefits of Closing the Loop

                          Measuring Trade Promotion Effectiveness



                   Read this report to learn how to implement effective trade promotion
                   campaigns. Use our tools to evaluate different trade promotion
                   campaigns and to demonstrate a measurable ROI.




www.demandmetric.com                                                 Call a Principal Analyst:
                                                                             (866) 947-7744
2




                   Table of Contents                                      Page


                   Trade Promotion Defined                                    3

                   Types of Trade Promotion                                   3

                   Trade Promotion Management Lifecycle                       4

                   Benefits of Closing the Loop                               5

                   Measuring Trade Promotion Effectiveness                    6

                   Conclusion                                                 7




www.demandmetric.com                                         Call a Principal Analyst:
                                                                     (866) 947-7744
3




                   Trade Promotion Defined


                   Trade promotion is any expenditure paid directly by a manufacturer to
                   the trade or retail factors in a given industry as a set amount on a per
                   unit basis or in payment for a merchandising value provided by the
                   retailer.

                           - Source: Promotion Marketing Association (PMA)

                   Trade promotion is a key activity for all consumer marketing plans which
                   encourages increased short-term sales by effectively decreasing the
                   cost-per-item to the end consumer.

                   By measuring the incremental increases in sales volume relative to the
                   costs of the trade promotion campaign, marketers can identify which
                   trade campaigns provide the most return on investment and optimize
                   their trade plan by investing in the most effective trade channels and
                   promotions.




                   Types of Trade Promotion Effectiveness


                   Corporate Promotions

                            In-Store Displays: Point-of-Purchase (POP), Floor Stickers,
                             Feature Display, Carton Display, Special Racks, Banners, Signs,
                             Mechanical Product Dispensers, Demonstrations, etc.

                            Temporary Price Reduction (TPR): Cents off, Price pack,
                             Bonus pack, Branded pack.

                            Coupons: Grant savings on specified products.

                            Contests: Generates a high degree of customer involvement and
                             website traffic.

                            Sweepstakes: Participants must submit names to be entered in
                             a draw. Can use multiple mediums. (i.e. POP display and
                             website)

www.demandmetric.com                                                    Call a Principal Analyst:
                                                                                (866) 947-7744
4


                          Refunds and Rebates: The offer to return a certain amount of
                           money to the customer.

                          Premiums: A tangible reward for performing a particular act.
                           (i.e. receive a free bar of soap with purchase of body wash)

                          Sampling: Allowing the customer to experience the product or
                           service by providing free samples.



                   Discretionary/Account Promotions

                          Templates to be used by key account          managers    when
                           establishing promotions at their accounts.




                   Trade Promotion Management Lifecycle


                   There are 8 major components in the trade promotion management
                   lifecycle for consumer products.

                       1. Promotion Planning and Modeling - Selection of the proper
                          channel, promotional plan, and estimated results.

                       2. Presentation - Present the campaign to key stakeholders to
                          achieve buy-in or sponsorship.

                       3. Sales Agreement - Between Manufacturer and Retailer

                       4. Supply Chain Planning and Execution - All aspects of the
                          supply chain must be taken into consideration before moving
                          forward. Will expediting be necessary? Will inventory levels
                          change based on the campaign?

                       5. Retail Execution - Carrying out the sales agreement in the
                          market place through the entire value chain.

                       6. Settlement - Reimbursement from manufacturer to the retailer
                          based on actual sales volumes & promo costs.




www.demandmetric.com                                                Call a Principal Analyst:
                                                                            (866) 947-7744
5


                       7. Monitoring, Reporting and Post Event Analysis - conducting
                          a Trade Promotion ROI Calculation.

                       8. Category Optimization - A comprehensive understanding of
                          trade promotion spend will allow management to recommend
                          profit maximizing tactics.




                   Benefits of Closing the Loop


                   The key benefits of closing the loop on trade promotion by using the
                   preceding lifecycle framework include:



                       1. Providing management with greater visibility into market’s price
                          elasticity of demand for specific products.

                       2. Increased internal collaboration between functional groups within
                          an organization to promote alignment.

                       3. If done properly, will result in fewer stock-outs and cost-savings
                          from reduced inventory levels.

                       4. Helps foster relationships and increase collaboration between
                          retailers and manufacturers.

                       5. Increase profits for both retailer and manufacturer.

                       6. Improved management of current promotions based on past
                          performance and reduced spending on ineffective trade
                          promotion channels and campaign techniques.

                       7. Building brand awareness & recognition for product lines

                       8. Helps close the gaps on analytics and generate predictive insights
                          for both retailers and manufacturers.




www.demandmetric.com                                                   Call a Principal Analyst:
                                                                               (866) 947-7744
6




                   Measuring Trade Promotion Effectiveness

                   This section will outline the steps required to implement an effective
                   trade promotion campaign.

                       1. Learn Trade Promotion Best Practices to get started, read this
                          whitepaper from DemandTec:

                          Consumer-Centric Merchandising and Marketing.

                       2. Achieve Consensus among Stakeholders - have a meeting with
                          key stakeholders to align campaign objectives. Use our Trade
                          Promotion Evaluation Matrix to select the best promotion for
                          your needs.

                       3. Review Historical Information - Review past sales volumes for the
                          period, market research data, costs of prior trade promos, and
                          customer data, to benchmark results from previous trade
                          promotion campaigns.

                       4. Gather New Information - if you don’t have historical information,
                          consider adding a vendor solution that can be easily integrated
                          into your ERP system.

                       5. Set Goals, Timeframes, & Objectives - your goals may be to
                          improve upon an existing campaign, create a new campaign or to
                          improve relationships with retailers.

                       6. Define Measures of Success - like all objectives, you need to
                          determine how success will be measured, BEFORE you kick-off
                          your initiative. These are the Key Performance Indicators
                          (KPIs) that will be benchmarked and monitored to demonstrate
                          return on investment.

                       7. Follow the Trade Promotion Framework - Use this preceding
                          lifecycle to execute your campaigns.

                       8. Monitor, Report, and Analyze - Monitor the campaign closely and
                          use our Trade Promotion ROI Calculator determine the return
                          on your investment.

                       9. Category Optimization - Continue to test & monitor campaigns
                          and implement profit maximizing tactics.
www.demandmetric.com                                                Call a Principal Analyst:
                                                                            (866) 947-7744
7




                       Conclusion

                   Manufacturers and retailers are becoming increasingly interdependent
                   and trade promotion is a key collaboration touch point. Currently there
                   are significant gaps between manufacturers and retailers around
                   analytics and insight.

                   Closing the loop with trade promotion campaigns can significantly
                   increase ROI by providing insight into the key drivers of sales volumes
                   and trade promotion costs. Be sure to meticulously measure the
                   incremental impacts of your trade promotion campaigns to optimize
                   spending for this channel.




www.demandmetric.com                                                 Call a Principal Analyst:
                                                                             (866) 947-7744

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Closing the Loop on Trade Promotions

  • 1. How To Guide Closing the Loop on Trade Promotions Executive Summary: This report has been designed to provide practical advice for executing effective trade promotion campaigns. Read this brief 7-page report to learn:  Definition of Trade Promotion  Types of Trade Promotion  Trade Promotion Management Lifecycle  Benefits of Closing the Loop  Measuring Trade Promotion Effectiveness Read this report to learn how to implement effective trade promotion campaigns. Use our tools to evaluate different trade promotion campaigns and to demonstrate a measurable ROI. www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 2. 2 Table of Contents Page Trade Promotion Defined 3 Types of Trade Promotion 3 Trade Promotion Management Lifecycle 4 Benefits of Closing the Loop 5 Measuring Trade Promotion Effectiveness 6 Conclusion 7 www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 3. 3 Trade Promotion Defined Trade promotion is any expenditure paid directly by a manufacturer to the trade or retail factors in a given industry as a set amount on a per unit basis or in payment for a merchandising value provided by the retailer. - Source: Promotion Marketing Association (PMA) Trade promotion is a key activity for all consumer marketing plans which encourages increased short-term sales by effectively decreasing the cost-per-item to the end consumer. By measuring the incremental increases in sales volume relative to the costs of the trade promotion campaign, marketers can identify which trade campaigns provide the most return on investment and optimize their trade plan by investing in the most effective trade channels and promotions. Types of Trade Promotion Effectiveness Corporate Promotions  In-Store Displays: Point-of-Purchase (POP), Floor Stickers, Feature Display, Carton Display, Special Racks, Banners, Signs, Mechanical Product Dispensers, Demonstrations, etc.  Temporary Price Reduction (TPR): Cents off, Price pack, Bonus pack, Branded pack.  Coupons: Grant savings on specified products.  Contests: Generates a high degree of customer involvement and website traffic.  Sweepstakes: Participants must submit names to be entered in a draw. Can use multiple mediums. (i.e. POP display and website) www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 4. 4  Refunds and Rebates: The offer to return a certain amount of money to the customer.  Premiums: A tangible reward for performing a particular act. (i.e. receive a free bar of soap with purchase of body wash)  Sampling: Allowing the customer to experience the product or service by providing free samples. Discretionary/Account Promotions  Templates to be used by key account managers when establishing promotions at their accounts. Trade Promotion Management Lifecycle There are 8 major components in the trade promotion management lifecycle for consumer products. 1. Promotion Planning and Modeling - Selection of the proper channel, promotional plan, and estimated results. 2. Presentation - Present the campaign to key stakeholders to achieve buy-in or sponsorship. 3. Sales Agreement - Between Manufacturer and Retailer 4. Supply Chain Planning and Execution - All aspects of the supply chain must be taken into consideration before moving forward. Will expediting be necessary? Will inventory levels change based on the campaign? 5. Retail Execution - Carrying out the sales agreement in the market place through the entire value chain. 6. Settlement - Reimbursement from manufacturer to the retailer based on actual sales volumes & promo costs. www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 5. 5 7. Monitoring, Reporting and Post Event Analysis - conducting a Trade Promotion ROI Calculation. 8. Category Optimization - A comprehensive understanding of trade promotion spend will allow management to recommend profit maximizing tactics. Benefits of Closing the Loop The key benefits of closing the loop on trade promotion by using the preceding lifecycle framework include: 1. Providing management with greater visibility into market’s price elasticity of demand for specific products. 2. Increased internal collaboration between functional groups within an organization to promote alignment. 3. If done properly, will result in fewer stock-outs and cost-savings from reduced inventory levels. 4. Helps foster relationships and increase collaboration between retailers and manufacturers. 5. Increase profits for both retailer and manufacturer. 6. Improved management of current promotions based on past performance and reduced spending on ineffective trade promotion channels and campaign techniques. 7. Building brand awareness & recognition for product lines 8. Helps close the gaps on analytics and generate predictive insights for both retailers and manufacturers. www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 6. 6 Measuring Trade Promotion Effectiveness This section will outline the steps required to implement an effective trade promotion campaign. 1. Learn Trade Promotion Best Practices to get started, read this whitepaper from DemandTec: Consumer-Centric Merchandising and Marketing. 2. Achieve Consensus among Stakeholders - have a meeting with key stakeholders to align campaign objectives. Use our Trade Promotion Evaluation Matrix to select the best promotion for your needs. 3. Review Historical Information - Review past sales volumes for the period, market research data, costs of prior trade promos, and customer data, to benchmark results from previous trade promotion campaigns. 4. Gather New Information - if you don’t have historical information, consider adding a vendor solution that can be easily integrated into your ERP system. 5. Set Goals, Timeframes, & Objectives - your goals may be to improve upon an existing campaign, create a new campaign or to improve relationships with retailers. 6. Define Measures of Success - like all objectives, you need to determine how success will be measured, BEFORE you kick-off your initiative. These are the Key Performance Indicators (KPIs) that will be benchmarked and monitored to demonstrate return on investment. 7. Follow the Trade Promotion Framework - Use this preceding lifecycle to execute your campaigns. 8. Monitor, Report, and Analyze - Monitor the campaign closely and use our Trade Promotion ROI Calculator determine the return on your investment. 9. Category Optimization - Continue to test & monitor campaigns and implement profit maximizing tactics. www.demandmetric.com Call a Principal Analyst: (866) 947-7744
  • 7. 7 Conclusion Manufacturers and retailers are becoming increasingly interdependent and trade promotion is a key collaboration touch point. Currently there are significant gaps between manufacturers and retailers around analytics and insight. Closing the loop with trade promotion campaigns can significantly increase ROI by providing insight into the key drivers of sales volumes and trade promotion costs. Be sure to meticulously measure the incremental impacts of your trade promotion campaigns to optimize spending for this channel. www.demandmetric.com Call a Principal Analyst: (866) 947-7744