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SOCIAL MEDIA AND DUDLEY LIBRARIES
• Facebook & Twitter in active use since
July 2010
• Accounts managed by Deepak Rana
TWITTER IS USED FOR…
• Promoting library events
• Promoting stock (link in with world events, birthdays, ‘this day in
history’)
• Promote other Dudley services
• Retweeting tweets from other organisations
• Dealing with enquiries (renewals, book stock, hours, problems)
• Emergency closures, services down (ict)
• Jan 2013 –launch of twitter reading group
TWITTER: EXAMPLE TWEETS FROM USERS
• Thanks again @dudleylibraries for the latest two links,
you are so very helpful and I appreciate it so much
• @dudleylibraries What a good pointer to services for
visually impaired people in the area. Important for my
relocation preparations.
• @dudleylibraries Nipped into Halesowen library earlier
to reserve that book. Thanks for ur excellent service!
TWITTER: EXAMPLE OF TWEETS FROM USERS
• @dudleylibraries Great 2be in a meeting at the Savoy
Centre and able to access the free libraries wifi Love
the library here.
• @dudleylibraries What events do you have on for
WBN?
• @dudleylibraries I read the whole of Wordsley library
• @dudleylibraries Brilliant! I'll be down there next
weekend!!! I'll pop in, love fossils, rocks & minerals.
Can't wait!
TWITTER EXAMPLE OF TWEETS FROM USERS
The below example is from someone relocating to Dudley and who
used twitter to find out about Dudley prior to moving…
• @dudleymbc @dudleylibraries Preparing for my preparations for
DY area relocation, I'm looking for out-of-school care
providers:,my son is 7.
• Thanks again @dudleylibraries for the latest two links, you are
so very helpful and I appreciate it so much.
• I always think more bands should make use of steel drums RT
@dudleylibraries This Saturday: Steel Band performance...
TWITTER EXAMPLE OF TWEETS FROM USERS
• (in response to posting photo’s of refurbished library)
@dudleylibraries ooh very nice, looks really good!
• @dudleylibraries I'm a K'ford regular, and shame on me but I
have never ever been to Dudley library although I have heard
it's wonderful
• -GM_Romance Dec 6, 2012, 9:02am via HootSuite What a fab
experience @dudleylibraries @tweetthesheets yesterday with
@kay_jaybee ! Midlands rocks! Dudley Librarians are the best!
Xxx
FACEBOOK
• Promotion of events
• Promotion of services & stock
Lets take a look at some example posts…
Social media and libraries
Social media and libraries
Social media and libraries
HOPE YOU ENJOYED OUR SLIDESHOW…
YOU WILL GET A CHANCE TO EXPLORE
FACEBOOK AND TWITTER LATER…

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Social media and libraries

  • 1. SOCIAL MEDIA AND DUDLEY LIBRARIES
  • 2. • Facebook & Twitter in active use since July 2010 • Accounts managed by Deepak Rana
  • 3. TWITTER IS USED FOR… • Promoting library events • Promoting stock (link in with world events, birthdays, ‘this day in history’) • Promote other Dudley services • Retweeting tweets from other organisations • Dealing with enquiries (renewals, book stock, hours, problems) • Emergency closures, services down (ict) • Jan 2013 –launch of twitter reading group
  • 4. TWITTER: EXAMPLE TWEETS FROM USERS • Thanks again @dudleylibraries for the latest two links, you are so very helpful and I appreciate it so much • @dudleylibraries What a good pointer to services for visually impaired people in the area. Important for my relocation preparations. • @dudleylibraries Nipped into Halesowen library earlier to reserve that book. Thanks for ur excellent service!
  • 5. TWITTER: EXAMPLE OF TWEETS FROM USERS • @dudleylibraries Great 2be in a meeting at the Savoy Centre and able to access the free libraries wifi Love the library here. • @dudleylibraries What events do you have on for WBN? • @dudleylibraries I read the whole of Wordsley library • @dudleylibraries Brilliant! I'll be down there next weekend!!! I'll pop in, love fossils, rocks & minerals. Can't wait!
  • 6. TWITTER EXAMPLE OF TWEETS FROM USERS The below example is from someone relocating to Dudley and who used twitter to find out about Dudley prior to moving… • @dudleymbc @dudleylibraries Preparing for my preparations for DY area relocation, I'm looking for out-of-school care providers:,my son is 7. • Thanks again @dudleylibraries for the latest two links, you are so very helpful and I appreciate it so much. • I always think more bands should make use of steel drums RT @dudleylibraries This Saturday: Steel Band performance...
  • 7. TWITTER EXAMPLE OF TWEETS FROM USERS • (in response to posting photo’s of refurbished library) @dudleylibraries ooh very nice, looks really good! • @dudleylibraries I'm a K'ford regular, and shame on me but I have never ever been to Dudley library although I have heard it's wonderful • -GM_Romance Dec 6, 2012, 9:02am via HootSuite What a fab experience @dudleylibraries @tweetthesheets yesterday with @kay_jaybee ! Midlands rocks! Dudley Librarians are the best! Xxx
  • 8. FACEBOOK • Promotion of events • Promotion of services & stock Lets take a look at some example posts…
  • 12. HOPE YOU ENJOYED OUR SLIDESHOW… YOU WILL GET A CHANCE TO EXPLORE FACEBOOK AND TWITTER LATER…