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The strength of your community is the best predictor of your project’s long-term viability. What happens when that community is gradually infiltrated by assholes, who infect everyone else with their constant negativity and personal attacks? Although someone may be a valuable technical contributor, that person will never contribute as much to the project as the many others who are scared away and demotivated. This talk will teach you, using quantified data and academic research from the social sciences, about the dramatic impact assholes are having on your organization today and how you can begin to repair it.
Problems assholes cause to targets● 48% decreased their effort● 47% worked less time● 38% dropped their quality● 66% declined in performance● 80% lost time worrying● 63% lost time avoiding● 78% became less committed● 25% quit; 20% of witnesses quit! Sutton
Problems assholes cause to projects● Reduced innovation & creativity● Reduced cooperation & cohesion● Cost of targets retribution toward project● Impaired cooperation from external projects & people● Impaired ability to attract the best & brightest● Recruiting more assholes Sutton
TCA: Total Cost of Asshole Team lead+ Developer relations team+ Project leadership+ Recruiting & training new developers+ Targets & witnesses __________________ Total Cost of Asshole Sutton