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GlobalNet21 webinar February 28 2012



Can social networking help create a network of
mutual independence that strengthens the countless
groups that are the social glue of our civil society?


      Maybe - but how? And who?
            David Wilcox socialreporter.com
           using some ideas from Drew Mackie

            Joe Taylor to bring us down to earth
We won’t do it by
• Building (yet another) civil society online platform
• Expecting volunteer local bloggers to do it all
• Just favouring Facebook, or Google+, or Twitter, or Linkedin
• Polarising online and face-to-face

We may do better by
• Thinking about network structures
• Developing networky attitudes and behaviours
• Understanding roles of people
• Making organisations more sociable
• Blending media and using what suits us
Becoming network builders .... not just networkers
National - local
  challenge

Newsnet Your Square Mile

 NatCan       Our Society
 ABCD         Fiery Spirits
 Transition Towns

... and Facebook, Linkedin
  Twitter, Google+, blogs




  These don’t
    join up
Still many hierarchies loosely joined
             Developing a social innovation network
             How can we help local groups, civil society organisations, agencies, share ideas
             and experience of doing "good stuff" locally and nationally. Move from models 1. and 2. to
             model 3



                                                                2. Cluster: Join in (if you can)




               1. Portal: "join us"




                                                                          nodes for ideas and support;
                                                                          people, events, hubs
                                                                          ideas via stories and conversations




                                        3. Mesh: join up your own
                                        connections
If we want more connection and
collaboration we need

• Networky attitudes
• Networky roles
• More sociable organisations
• A personal approach
Collaborative attitudes and behaviours




                           Collaboration pyramid Oscar Berg
                 http://www.thecontenteconomy.com/2012/02/collaboration-pyramid.html


Collaboration depends on connecting, conversing, sharing, being visible, discovering, building trust
somehow pointless - a bit like tryingmeasures may art orabstruse and complicated but are the
                                         to analyse seem love.
                                             meat of the analyst's work. An analyst may not be a good
          Understanding of network roles     networker or capable of building a network but they do
                                                                                                        Ne
                                           Network Analyst
                                             know how networks work.

plies to many                                Analysts do know about the mechanics of networks. They     An
 works are the
                   Network Builder are familiar with concepts of centrality and use specialisedare
                   Network Builders are out there in the real world interacting
k culture to be
                   with other people who are members to various and analyse them. These diagrams and sof
                                             software of draw networks.
arily know much They will be good networkers themselves and probably
                                             measures may seem abstruse and complicated but are the
 s the right prism have a working knowledge of centrality but their central                             me
                                             meat of the analyst's work. An analyst may not be a good
  and              skill is being able to connect other people. They have                               me
etworks is                                   networkerare able to spotof building a network but they do
                                                          or capable the
 love.
                   persuasive communication skills and
                                             knowcreating, strengthening or
                                                     how networks work.                                 ne
                   usefulness of a potential link in
                   Network thinker
                extending a network.                                            Network Analyst         kno
                    the idea of networks                                       the concepts and maps
 t Network Builder
ut the mechanics of networks. They Networker
                                                                   Network Builder
 ptsNetwork Builders are out there in the fun role. Networkers are out there doing it. At any
     of centrality and use specialisedThis is the real world interacting
analyse them. These diagramsare members of various full of them. Twitter and Facebook are full of there in
    with other people who and conference the bars are networks.
                                                          Networkistas Network Builders are out
abstruse and complicated but are the Networkers don't necessarily know the networks they are part of.
                                      it.
    They will be good networkers themselvesby Drew Mackieand probably
                                      They know how to create            with other people who are membe
work. An analyst may not be a good of centrality but theirand sustain links between themselves and
    have a working knowledge other people. But what they will call "my network" is usually just a list
                                                                    central
    skill is network but to connect other people. They network. Networks be made up networkers them
of building abeing able they do
                                      of contacts and a list isn't a have
                                                                         They will are good of these
ork.                                                                     have a working knowledge of cen
    persuasive communication skills and are able tolists. Networkers often feel that the total
                                 individual but overlapping spot the
    usefulness of a potential link in creating, strengthening or is being busy networking
                                 network can't (or shouldn't) be analysed and are too able to connect othe
                                                                   skill
                                 to be bothered.
    extending a network.
acting                                                             persuasive communication skills a
                     Networker
 rks.           building “my” network                              usefulness Network Builder link in cr
                                                                              of a potential
                                                                              weaving the network
bly                         Networker
ral                                                                extending a network.
 e                          This is the fun role. Networkers are out there doing it. At any
  the                       conference the bars are full of them. Twitter and Facebook are full of
 g or                                                                                   Networke
                            it. Networkers don't necessarily know the networks they are part of.
                            They know how to create and sustain links between themselves and fu
                                                                                        This is the
More sociable organisations
                                          Curate
                                          content



                Resources
                                                              Events
                           Commission                  Host


                                         Convene
                                        and catalyse


     Capture stories and                                          Build
         knowledge                                              networks
                                          Visit



                                  Explorations


Moving from central to social - and a knowledge ecology
Finding a personal approach to networking
Mine is social reporting
                                                                                                    Commend
                                                                            Listen out
                                                      Connect
                     Spot opportunities


                                                                                                        Capture



                                     Join up                                                                      Interpret
                                                                                    Make sense
         Introduce




                     Bridge
                                                                   Socialreporter                             Aggregate




                                                                                                                                Encourage



                                                                                         Help out
                                                      Scrutinise
                                                                                                                                 Mentor




                              (if no-one else will)                                                                   Support
                                                                                                 Signpost
A few questions
• What works for activists (and you)?
• Should we focus more on mobile?
• Why don’t online systems join up?
• Are civil society organisations networkable?


 http://socialreporter.com
 http://socialreporters.net
 david@socialreporter.com
 @davidwilcox

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Strengthening Civil Society Through Social Media

  • 1. GlobalNet21 webinar February 28 2012 Can social networking help create a network of mutual independence that strengthens the countless groups that are the social glue of our civil society? Maybe - but how? And who? David Wilcox socialreporter.com using some ideas from Drew Mackie Joe Taylor to bring us down to earth
  • 2. We won’t do it by • Building (yet another) civil society online platform • Expecting volunteer local bloggers to do it all • Just favouring Facebook, or Google+, or Twitter, or Linkedin • Polarising online and face-to-face We may do better by • Thinking about network structures • Developing networky attitudes and behaviours • Understanding roles of people • Making organisations more sociable • Blending media and using what suits us Becoming network builders .... not just networkers
  • 3. National - local challenge Newsnet Your Square Mile NatCan Our Society ABCD Fiery Spirits Transition Towns ... and Facebook, Linkedin Twitter, Google+, blogs These don’t join up
  • 4. Still many hierarchies loosely joined Developing a social innovation network How can we help local groups, civil society organisations, agencies, share ideas and experience of doing "good stuff" locally and nationally. Move from models 1. and 2. to model 3 2. Cluster: Join in (if you can) 1. Portal: "join us" nodes for ideas and support; people, events, hubs ideas via stories and conversations 3. Mesh: join up your own connections
  • 5. If we want more connection and collaboration we need • Networky attitudes • Networky roles • More sociable organisations • A personal approach
  • 6. Collaborative attitudes and behaviours Collaboration pyramid Oscar Berg http://www.thecontenteconomy.com/2012/02/collaboration-pyramid.html Collaboration depends on connecting, conversing, sharing, being visible, discovering, building trust
  • 7. somehow pointless - a bit like tryingmeasures may art orabstruse and complicated but are the to analyse seem love. meat of the analyst's work. An analyst may not be a good Understanding of network roles networker or capable of building a network but they do Ne Network Analyst know how networks work. plies to many Analysts do know about the mechanics of networks. They An works are the Network Builder are familiar with concepts of centrality and use specialisedare Network Builders are out there in the real world interacting k culture to be with other people who are members to various and analyse them. These diagrams and sof software of draw networks. arily know much They will be good networkers themselves and probably measures may seem abstruse and complicated but are the s the right prism have a working knowledge of centrality but their central me meat of the analyst's work. An analyst may not be a good and skill is being able to connect other people. They have me etworks is networkerare able to spotof building a network but they do or capable the love. persuasive communication skills and knowcreating, strengthening or how networks work. ne usefulness of a potential link in Network thinker extending a network. Network Analyst kno the idea of networks the concepts and maps t Network Builder ut the mechanics of networks. They Networker Network Builder ptsNetwork Builders are out there in the fun role. Networkers are out there doing it. At any of centrality and use specialisedThis is the real world interacting analyse them. These diagramsare members of various full of them. Twitter and Facebook are full of there in with other people who and conference the bars are networks. Networkistas Network Builders are out abstruse and complicated but are the Networkers don't necessarily know the networks they are part of. it. They will be good networkers themselvesby Drew Mackieand probably They know how to create with other people who are membe work. An analyst may not be a good of centrality but theirand sustain links between themselves and have a working knowledge other people. But what they will call "my network" is usually just a list central skill is network but to connect other people. They network. Networks be made up networkers them of building abeing able they do of contacts and a list isn't a have They will are good of these ork. have a working knowledge of cen persuasive communication skills and are able tolists. Networkers often feel that the total individual but overlapping spot the usefulness of a potential link in creating, strengthening or is being busy networking network can't (or shouldn't) be analysed and are too able to connect othe skill to be bothered. extending a network. acting persuasive communication skills a Networker rks. building “my” network usefulness Network Builder link in cr of a potential weaving the network bly Networker ral extending a network. e This is the fun role. Networkers are out there doing it. At any the conference the bars are full of them. Twitter and Facebook are full of g or Networke it. Networkers don't necessarily know the networks they are part of. They know how to create and sustain links between themselves and fu This is the
  • 8. More sociable organisations Curate content Resources Events Commission Host Convene and catalyse Capture stories and Build knowledge networks Visit Explorations Moving from central to social - and a knowledge ecology
  • 9. Finding a personal approach to networking Mine is social reporting Commend Listen out Connect Spot opportunities Capture Join up Interpret Make sense Introduce Bridge Socialreporter Aggregate Encourage Help out Scrutinise Mentor (if no-one else will) Support Signpost
  • 10. A few questions • What works for activists (and you)? • Should we focus more on mobile? • Why don’t online systems join up? • Are civil society organisations networkable? http://socialreporter.com http://socialreporters.net david@socialreporter.com @davidwilcox

Editor's Notes

  1. The intro to the webinar http://www.meetup.com/21stCenturyNetwork/events/41358702/\n\nAt times of financial restraint and when Governments are looking at how civil society can be recruited to deliver on their own agenda then how can we ensure that the many associations that make up civil society can protect their independence. Can social networking help create a network of mutual independence that strengthens the countless groups that are the social glue of our civil society? This is the topic of this webinar.\n\nHow do we develop social networking so that groups can have an influence and make a difference? Is it sufficient to just set up a meetup site or a NING site for example and then hope that it will take off into cyberspace and be successful. What more do we need to do to reach wider audiences and particularly vulnerable and marginalized groups that do not always join into existing online communities?\n\nIn this webinar we will look at how one umbrella group NatCAN (The National Community Activist Network) has used social networking to involve community and activist groups through the NING platform and they will discuss how successful this has been and what more needs to be done. Joe Taylor of NatCAN will present this part of the webinar. http://nationalcan.ning.com/\n\nDavid Wilcox will then discuss how successful this approach is in reaching out to marginalised groups and other audiences and the importance of developing a strategy that goes beyond online communities.\n\nHe will look at the importance of texting, sharing photos, and increasingly, tweeting, using Facebook and Google Plus to compliment online communities.\n\nIn this environment then what are the skills necessary to be successful.\n\nProbably the most important roles may well be those of information aggregators, online-offline organisers, social reporters etc doing a mix of making sense, joining up, helping others to engage, and working across networks rather than just on individual platforms.\n\nHow do we develop this new network infrastructure, what mapping is necessary and how do we find and enable the facilitators and orchestrators of this environment so that it can be successful?\n\nDavid Wilcox\nhttp://socialreporter.com\nhttp://socialreporters.net\ndavid@socialreporter.com \n@davidwilcox\nFree book download on social tech for social impact http://socialbysocial.com\n\nDrew Mackie\ndrewmackie@mac.com\n\n\n
  2. Much of the discussion about the use of online networking for civil society has been around what technology to use, with some polarised attitudes on\n* the need for a one-stop online platform - for example http://yoursquaremile.co.uk/ supported by Big Lottery Fund\n* the value of local blogs and online communities - see http://talkaboutlocal.org.uk/ and http://networkedneighbourhoods.com/\n* the scope for using systems like Facebook and Twitter - because that’s where people are\nIn addition, there has in the past been a split between those favouring online networking, and those who believe nothing substitutes for face-to-face. There is now more cross-over.\nThis presentation suggests we need a framework that involve undertanding structures, individual attitudes and behaviours, and roles: we need a mix of media, and for existing organisations to behave in ways that make it easier to network.\n
  3. This diagram suggests that local level, people seeking to build networks, and connect within communities, will map existing physical and social assets in order to identify resources,encourage local action, and act as reporters to tell stories about what is happening.\nWe need the eqivalent at the national level - and some joining up between local and national.\nThere are some online spaces and networks operating nationally in the field of local action - for example:\n\nhttp://nationalcan.ning.com/\nhttp://oursociety.org.uk/\nhttp://newsnet.mediatrust.org/\nhttp://yoursquaremile.co.uk/\nhttp://fieryspirits.com/\nhttp://abcdeurope.ning.com/\nhttp://www.transitionnetwork.org/\n\nHowever, while people may be members of several networks, there is little linkage. There is also a lot of activity on Twitter, blogs and other networks, but it can be difficult to make sense of the many conversations and references.\n
  4. While there may be more talk about networking, many organisations still operate as hierarchies, or in clusters of hierarchies. To achieve the soirt of civil society networking we are exploring here, we need more of a mesh.\n
  5. While technology is an important enabler, for it to work we need attitudes and roles disposed to networking, more open organisations, and to work out a personal style that support networking.\n
  6. Oscar Berg writes about The collaboration pyramid (or iceberg) http://www.thecontenteconomy.com/2012/02/collaboration-pyramid.html\nWhile he is writing about enterprises, the same principles apply more widely:\n\nThe majority of the value-creation activities in an enterprise are hidden. They happen below the surface. What we see when we think of collaboration in the traditional sense (structured team-based collaboration) is the tip of the iceberg – teams who are coordinating their actions to achieve some goal. We don’t see - and thus don’t recognize - all the activities which have enabled the team to form and which help them throughout their journey. We see the people in the team, how they coordinate their actions and the results of their actions, but we rarely see the other things which have been critical for their success. For example, we don’t see how they have used their personal networks to access knowledge, information and skills which they don’t have in their team already but which are instrumental for their success.\n\nThe layers which are below the surface are usually not recognized or valued. Below the surface you typically find:\nThe direct and indirect contributions from people outside the team – by the extended team, stakeholders and external contributors\nOther kinds of broader and ad hoc collaboration (social collaboration) than those that fit within the traditional definition of (structured, team-based) collaboration\nThe ongoing community building that makes people trust each other and commit themselves to a shared purpose\nThe efforts of gaining the workspace awareness that is necessary for making the right decisions in any collaborative effort\nBring those above the surface so they can be recognized and supported. If people can't do those things, even the traditional collaboration efforts will suffer or might not even happen. If we are to improve efficiency and effectiveness of collaborative efforts, we need to better support these layers.\n\nThe first step towards improving these layers of collaboration and support other kinds of collaboration is to recognize their existence and value.\n
  7. Drew Mackie offers this analysis of networking types - Networkistas\nNetwork Thinker\nA network thinker feels that the IDEA of networks applies to many real world phenomena. There is an assertion that networks are the way things work and that we need to adopt a network culture to be effective in the modern world. Thinkers don't necessarily know much about the mechanics of networks but see networks as the right prism with which to view complex situations in communities and organisations. In fact they may feel that analysis of networks is somehow pointless - a bit like trying to analyse art or love.\nNetwork Analyst\nAnalysts do know about the mechanics of networks. They are familiar with concepts of centrality and use specialised software to draw and analyse them. These diagrams and measures may seem abstruse and complicated but are the meat of the analyst's work. An analyst may not be a good networker or capable of building a network but they do know how networks work.\nNetwork Builder\nNetwork Builders are out there in the real world interacting with other people who are members of various networks. They will be good networkers themselves and probably have a working knowledge of centrality but their central skill is being able to connect other people. They have persuasive communication skills and are able to spot the usefulness of a potential link in creating, strengthening or extending a network.\nNetworker\nThis is the fun role. Networkers are out there doing it. At any conference the bars are full of them. Twitter and Facebook are full of it. Networkers don't necessarily know the networks they are part of. They know how to create and sustain links between themselves and other people. But what they will call "my network" is usually just a list of contacts and a list isn't a network. Networks are made up of these individual but overlapping lists. Networkers often feel that the total network can't (or shouldn't) be analysed and are too busy networking to be bothered.\n\n
  8. I developed this diagram for a conversation with staff at Big Lottery Fund, where John Popham and I did some work in 2011 exploring how BIG could be more than a funder. The blog entries are here http://www.socialreporters.net/?p=256\nI suggested the BIG might aim to do more in catalysing and convening. \nEvents could be reported in ways that help build networks, with content curated to provide more resources.\nVisits to groups and other activities could be used to develop stories about local action, and build networks\n
  9. I’m developing the role of social reporter, as someone who aims to help people make sense of the masses of content in different places; who connect people and conversations; and who helps people use social media for themselves. There is also a role to scrutinise and challenge.\n
  10. \n