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Designing Digital Experiences for Library Websites
1.
Designing
Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub
2.
What is Experience Design?
3.
interaction
functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding
4.
5.
Why think about that?
6.
you have
visitors. right now. What kind of experience are they having?
7.
8.
9.
10.
11.
12.
13.
14.
5 ways
to jumpstart an Experience Design Makeover!
15.
write an
1 Experience Brief
16.
write an
1 Experience Brief
17.
write an
1 Experience Brief
18.
write an
1 Experience Brief
19.
take a Touch Point Journey
2
20.
21.
22.
?
23.
Get a Library
Card check my account
24.
3 Conversation is experience
25.
3 Conversation is experience
26.
3 Conversation is experience
27.
3 Conversation is experience
28.
answer the
Why 4 questions
29.
30.
31.
focus on the
customer 5
32.
This was too
easy!! I need some help! Wow - those librarians rock! http://www.flickr.com/photos/29106784@N02/2719649603/
33.
Thank You! davidleeking.com
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