Webinar 2010: Open Quality with Spago4Q (new!)

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Webinar 2010: Open Quality with Spago4Q (new!)

  1. 1. Open Quality with Davide Dalle Carbonare IT Solution Architect Engineerings Competence SpagoWorld webinar, Center for Quality December 20th, 2010www.spag o4q.it
  2. 2. Whats Spago4Q? “The free/open source platform to measure, analyze and monitor Quality of products, processes and services” Web Application Java, Javascript LGPL License OW2 hosted project www.ow2.org Mature Project current version 2.3.1 Davide Dalle Carbonare2 www. spago4q .org
  3. 3. Use Case - Goal Whats the purpose? Monitoring a process for product management Davide Dalle Carbonare3 www. spago4q .org
  4. 4. Use Case - Solution Whats the purpose? Monitoring a process for product management How can I achieve my goal? Computing indicators (KPIs) according to a quality model Quality model, KPI and SLA description Davide Dalle Carbonare4 www. spago4q .org
  5. 5. Use Case - Solution Whats the purpose? Monitoring a process for product management How can I achieve my goal? Computing indicators (KPIs) according to a quality model Aggregating information collected from various sources Bug Source Tracker Code Davide Dalle Carbonare5 www. spago4q .org
  6. 6. Use Case - Results Davide Dalle Carbonare6 www. spago4q .org
  7. 7. Display Results Davide Dalle Carbonare7 www. spago4q .org
  8. 8. Adoption steps Defines quality models Defines KPIs and required data Defines data interfaces Extracts information Compute indicators Display results Davide Dalle Carbonare8 www. spago4q .org
  9. 9. Data Flow Tools Spago4Q DWH Report Computational Indicators Rules Quality Model Dashboard Davide Dalle Carbonare9 www. spago4q .org
  10. 10. Display Results Results are available in different formats Html PDF Xml (Web Service) The presentation layout is customizable by model Every KPI can be related to a traditional report for a detail analysis Davide Dalle Carbonare10 www. spago4q .org
  11. 11. EU Adoption European Commission Directorate General for Regional Policy (DG-REGIO) Project Portal Estimation Risk process Management Peer review management Tracker Tool Project Work order Change req. Management Document Req. Mang. tool Central resource Extractors Test manag. pool Repositories Defects man. Issue manag Deliv manag. Help desk 3 Level Help desk 2 Level DGREGIO Incident and problem management tool Help desk 1Level Davide Dalle Carbonare11 www. spago4q .org
  12. 12. Italian Region Adoption Davide Dalle Carbonare12 www. spago4q .org
  13. 13. Italian Region Adoption Ticket Surveys Document Help System Portal integration Management Desk CTI Computer Telephony Integration Service Monitoring Reports SLA Service KPIs Level Agreement Davide Dalle Carbonare13 www. spago4q .org
  14. 14. QualiPSo Adoption – EU funded project MOSST Model of Open Source Software Trustworthiness OMM Open Maturity Model www.qualipso.org Davide Dalle Carbonare14 www. spago4q .org
  15. 15. QualiPSo Competence Center Adoption Comparative analysis on open source forges Forges Licenses Distribution OW2 SourceForge www..flossitaly.it Davide Dalle Carbonare15 www. spago4q .org
  16. 16. QualiPSo Competence Center Adoption Comparative analysis on open source forges Data Gathering SourceForge OW2 Berlios Morfeo HTML crawler Spago4Q www..flossitaly.it Davide Dalle Carbonare16 www. spago4q .org
  17. 17. References www.spago4q.org www.spagoworld.org www.spagoworld.org/blog www.ow2.org davide.dallecarbonare@eng.it Davide Dalle Carbonare17 www. spago4q .org

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