1.
The Near Future of Learning Technology
Facilitator: Dani Johnson, VP Learning & Career Research Bersin by Deloitte, Deloitte Consulting LLP
Panelist: Barry Murphy, Global Learning at AirBNB
Panelist: Chris Trout, VP of L&D, The Walt Disney Company
Panelist: Amy Rouse, Senior Learning Strategist, formerly at AT&T
Host: Todd Tauber, VP Product Marketing, Degreed

2.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 2
Degreed is a career-long
learning platform. We
help organizations and
people target learning at
their skills gaps —
however and wherever
they build their expertise.
INTERNAL LEARNING & TALENT SYSTEMS
+
EXTERNAL TRAINING CONTENT
+
INFORMAL LEARNING ECOSYSTEM
ABOUT
DEGREED
LMS
Instructor-
led classes
Videos
Webinars
Custom
Portals
Online
Courses
MOOCs
Books
Articles
Live
Events

3.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 3
Dani Johnson
VP Learning & Career Research
Bersin by Deloitte
Deloitte Consulting LLP
Barry Murphy
Global Learning
AirBNB
Amy Rouse
Senior Learning Strategist
Formerly at AT&T
Chris Trout
VP of L&D
The Walt Disney World

4.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 4
1. Planning for it
2. Selecting it
3. Making it work for you
The near future of learning technology in 3 parts…

5.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 5
PLANNING FOR NEW
LEARNING TECHNOLOGY

6.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 6
Which practices or tools do you use to understand what and how workers learn in your
organization (check all that apply)?
A QUESTION FOR YOU (#1)
 Analyzing LMS / HR data
 Design thinking
 Interviews or focus groups
 Personas or journey maps
 Surveys

7.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 7
What was the
process for
understanding
how workers
learned in your
organization?

8.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 8
How did you
build the
business or
investment case?

9.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 9
SELECTING NEW
LEARNING TECHNOLOGY

10.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 10
Which of these factors are most important to your organization when selecting learning
technologies (choose your top 3)?
A QUESTION FOR YOU (#2)
 Cost / price
 Ease of integration with other systems
 Product vision / roadmap
 Reputation or brand
 Service and support
 Time to value / return
 User interface / user experience

11.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 11
How did you make
the decision for
building or
buying?

12.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 12
How did you
navigate and
differentiate
vendors?

13.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 13
MAKING LEARNING TECHNOLOGY
WORK FOR YOUR ORGANIZATION

14.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 14
Which technology will have the biggest positive impact on your L&D team’s ability to
respond to shifting worker demands over the next 3 years (choose only one)?
A QUESTION FOR YOU (#3)
 APIs
 Artificial intelligence / machine learning
 Collaboration / social networking platforms
 Learner experience / engagement platforms
 Learning analytics / learning records stores
 Learning management systems
 Video / micro-learning
 Virtual or augmented reality

15.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 15
What influenced
the decision of
integrating
various systems
or choosing an
integrated
system?

16.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 16
What
adjustments to
the organization
did you make to
prepare for
these new
technologies?

17.
The Near Future of Learning TechnologyCopyright © 2016 Deloitte Development LLC. All rights reserved. 17
ANYQUESTIONS?
FOR DANI
danjohnson@deloitte.com
@bersin
@danij2
FOR THE PANEL (OR DEGREED)
todd@degreed.com
@degreed
@toddtauber

18.
About Deloitte
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a
detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the
rules and regulations of public accounting.
This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities
(collectively, the “Deloitte Network”) is, by means of this communication, rendering professional advice or services. Before making any decision or
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Network shall be responsible for any loss whatsoever sustained by any person who relies on this communication.
Copyright © 2016 Deloitte Development LLC. All rights reserved.
Member of Deloitte Touche Tohmatsu Limited